Sunrise Collision Center

Auto Repair StationsCaliforniaSan Bernardino CountyFontanaFoothill Boulevard
San Bernardino County . California
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- +1 909-434-0500
- 18150 Foothill Blvd, Fontana, CA 92335, USA
Operating Hours
Sunrise Collision Center Introduce
Welcome to Sunrise Collision Center, a premier establishment within the "Auto Repair Stations" platform category, specializing in comprehensive auto body and collision repair. The name "Sunrise Collision Center" is used by various reputable facilities across different regions, including notable centers in Houston, Texas; on Long Island, New York (often affiliated with dealerships like Sunrise Toyota North); and even in British Columbia, Canada (like Sunrise Ford Collision Centre). Despite geographical variations, the core mission of these centers remains consistent: to restore vehicles to their pre-accident condition, ensuring both aesthetic appeal and crucial safety standards are met. This introduction will provide a detailed overview of what local users can expect from a typical Sunrise Collision Center, covering its environment, the extensive range of services offered, its distinguishing features, and common promotional strategies.
A visit to a Sunrise Collision Center begins with a commitment to professionalism and comfort, understanding that vehicle damage is often a stressful event. The facilities are typically modern, clean, and well-organized, reflecting the precision required for high-quality bodywork. Upon arrival, you'll likely be greeted by knowledgeable and empathetic service advisors who will guide you through the repair process, explaining damage assessments, repair procedures, estimated timelines, and navigating insurance claims. The waiting areas are usually comfortable, designed to provide a pleasant experience while you discuss your vehicle's needs or await updates. The repair bays themselves are equipped with state-of-the-art technology, including advanced diagnostic tools, precise frame-straightening machines, and environmentally controlled paint booths, showcasing a dedication to quality and efficiency. Many locations also offer amenities such as assistance with rental cars or shuttle services, aiming to minimize disruption to your daily routine.
Sunrise Collision Centers are not just about fixing dents; they offer a full spectrum of services designed to address every aspect of collision damage, from minor cosmetic blemishes to severe structural compromises. Their expertise spans various makes and models, often including both domestic and foreign vehicles. Key services typically include:
- Major Collision Repair: Handling extensive damage resulting from significant accidents, ensuring the vehicle's structural integrity and safety systems are meticulously restored to factory specifications. This often involves frame straightening using specialized equipment.
- Minor Dent and Scratch Repair: Expert removal of smaller dents, dings, and scratches, utilizing techniques such as paintless dent repair (PDR) where appropriate, or traditional methods with precise paint matching.
- Auto Body Painting and Refinishing: Utilizing advanced color-matching technology and high-quality paints to ensure a seamless blend with the original finish. This includes spot repairs, panel repaints, and full vehicle refinishing in controlled environments.
- Bumper Repair and Replacement: Repairing damaged plastic or composite bumpers, or replacing them with new parts, ensuring proper fit and finish.
- Panel Replacement: Replacing severely damaged body panels (e.g., fenders, doors, hoods, trunk lids) with new, genuine, or certified aftermarket parts as per insurance and customer preferences.
- Structural & Frame Alignment: For vehicles with frame damage, specialized computer-aided equipment is used to restore the vehicle's frame to its original dimensions, critical for safety and vehicle performance. Some centers, like Sunrise Ford Collision Centre, boast full-frame pulling machines for severe damage.
- Advanced Driver-Assistance Systems (ADAS) Calibration: With the increasing complexity of modern vehicles, many Sunrise Collision Centers are equipped and trained to recalibrate ADAS sensors (e.g., for adaptive cruise control, lane departure warning, blind-spot monitoring) after repairs, ensuring these critical safety features function correctly.
- Suspension and Steering Repair: Addressing damage to suspension components and steering systems that often occur in collisions, ensuring proper wheel alignment and vehicle handling.
- Glass Replacement: Repairing or replacing damaged windshields, side windows, and rear windows.
- Paintless Dent Repair (PDR): A specialized technique for removing minor dents without disturbing the factory paint, often a faster and more cost-effective solution.
- Headlight Restoration: Restoring foggy or discolored headlights to improve visibility and aesthetics.
Many Sunrise Collision Centers are also equipped to handle specialized vehicles, such as commercial trucks or specific luxury brands, depending on their certifications and equipment.
Sunrise Collision Centers typically stand out due to several key differentiating factors:
- Manufacturer Certifications and Approvals: A significant feature for many Sunrise Collision Centers, especially those affiliated with dealerships (e.g., Toyota Certified, Ford Certified). These certifications mean technicians are factory-trained, use genuine OEM (Original Equipment Manufacturer) parts, and adhere to strict manufacturer repair protocols. This is crucial for maintaining vehicle warranties, resale value, and ensuring safety standards.
- I-CAR and ASE Certified Technicians: Beyond manufacturer-specific training, technicians are often I-CAR (Inter-Industry Conference on Auto Collision Repair) Gold Class certified and/or ASE (Automotive Service Excellence) certified, demonstrating a high level of industry-recognized expertise and ongoing training.
- Advanced Technology and Equipment: Investment in cutting-edge repair and diagnostic technology, including sophisticated measuring systems, welding equipment, and paint-matching systems, ensures precision and quality in all repairs.
- Direct Insurance Liaisons: Many centers work directly with all major insurance companies, streamlining the claims process and handling communication to alleviate stress for the customer. They often participate in direct repair programs (DRPs).
- Lifetime Warranty on Repairs: A common assurance offered by reputable collision centers, providing customers with peace of mind that the repair work is guaranteed for as long as they own the vehicle.
- Commitment to Safety and Quality: The overriding principle is to restore the vehicle's safety features and structural integrity, not just its appearance. Repairs are performed to pre-accident specifications.
- Customer Service Excellence: Positive customer reviews often highlight the professionalism, clear communication, and helpfulness of the staff, from initial estimate to vehicle delivery.
While direct accident repair services are often driven by necessity, Sunrise Collision Centers do engage in promotional activities to build trust, attract new customers, and provide added value. Specific, universally applicable promotions might not always be advertised for collision centers, but common themes include:
- Free Repair Estimates: A standard offering, allowing customers to get a detailed assessment of damage and cost without obligation.
- Assistance with Insurance Claims: Promoting their expertise in working with insurance companies, simplifying the process for the customer. This is often a significant benefit marketed.
- Courtesy Vehicles/Rental Car Assistance: Offering loaner cars or helping arrange rental vehicles to minimize inconvenience during the repair period.
- Warranty on Work: Highlighting their lifetime or comprehensive warranties on repairs and paintwork as a testament to their quality and a benefit to the customer.
- Online Appointment Scheduling/Damage Uploads: For convenience, some centers allow customers to submit initial damage photos online for preliminary estimates or to schedule appointments.
- Seasonal or Special Promotions on Detailing/SMART Repairs: While not their core service, some centers might offer occasional discounts on complementary services like professional detailing, minor scratch removal, or alloy wheel refurbishment, especially if they have an integrated detailing department.
- Emphasis on Certified Repair: Promoting their manufacturer certifications (e.g., "We are your Toyota Certified Collision Center") as a guarantee of high-quality, manufacturer-approved repairs that protect your vehicle's warranty and value.
For the most accurate and current promotional offers, it is always advisable to contact your specific Sunrise Collision Center location directly, either via their website or by phone. Their team will be able to provide details on current specials, explain the repair process, and assist with any inquiries related to your vehicle's accident repair needs.
Sunrise Collision Center Photos
Sunrise Collision Center Location
Sunrise Collision Center Customer Reviews
I took my vehicle for minor body repairs and a loud screeching noise. There was no communication between themselves, the adjuster. I had to constantly call the collision center and relay messages to adjuster. The effort they put in was sending an email and waiting for me to get the ball rolling day after day. I was even promised services that were denied. The entire time my vehicle was in their possession I was hoping it would come back to me the way it ran before the accident. No luck for me. Avoid at all cost there are other collision centers. Read the reviews they don't lie. I even offered to pay out of my own pocket and they didn't even bother to investigate the issue. this sucks.2012 Chrysler 300. I was forwarded all emails between adjuster and Jose. The last email between him and adjuster he put no effort to correct the issues at hand.
Dec 27, 2023 · gabriel de la torre
These folks were very nice, professional, and seemed like they'd do a good job on my vehicle. The assessor spent a long time looking for parts that were damaged on my truck and spent his time examining the damaged portions of my truck. I left with a written estimate which, i truly appreciated. In due course i will select them to do the bodywork necessary to fix the injured area i received when i was rear ended.
Mar 24, 2021 · arour tutor
So far not so good, they have had my truck 3 weeks now. They pushed the completion date out a week and a half without even a phone call. I have had to call to get status updates myself "poor communication". It is supposed to be done today 7/7/17. 7/7/17...Update, They got my replacement truck bed a week ago and they are just now going to "paint" the bed. Now I am looking at it being out for over 3 weeks just to replace the bed and back window. Down to 1 star, most likely will be down to half a star by the time I get it back. Do. It use this place, they have no communication skills and no sense of urgency. You at their mercy once you drop off your vehicle.
Jul 07, 2017 · Jesston Michael Paskey
Sunrise Collision Center is a business that cares about the customer,I was there about a week ago me & my daughter. I recommend this collision place for ALL your car repairs. Thank you for being customer orientated & not only just about business. Mrs. Hayes & Ms. Jackson
Mar 11, 2020 · Sonseret Hayes
Really really unprofecional people working here its been 3 weeks and still my truck not ready they keep changing the day and to top it off they don't even let you know what's going on if you don't call. it supposed to be ready since the first week and 3 weeks later still waiting don't take your car here if u can choose another place...for me is 000✴✴😤😤😤
Jun 15, 2018 · Aurora Meza
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