Sunrise Chevrolet Parts & Accessories

Sunrise Chevrolet Parts & Accessories, situated at 414 E North Ave, Glendale Heights, IL 60139, USA, operates as a comprehensive automotive center within the broader "Auto Repair Stations" category. While its name specifically highlights parts and accessories, it functions as an essential component of the full-service Sunrise Chevrolet dealership, providing not only genuine Chevrolet parts but also a wide array of automotive repair and maintenance services. This integration ensures that local users in Glendale Heights and the surrounding areas have access to authentic components and expert service for their Chevrolet vehicles.

As part of a full-fledged dealership, Sunrise Chevrolet Parts & Accessories benefits from a well-established and modern automotive environment. The facility likely includes a dedicated parts counter and storage area, designed to stock a vast inventory of genuine Original Equipment Manufacturer (OEM) parts and accessories for various Chevrolet models. Beyond the parts department, customers have access to a state-of-the-art service center with numerous service bays (reportedly more than 25), staffed by factory-certified and ASE-certified technicians. The dealership prides itself on offering a comfortable waiting area with amenities such as complimentary Wi-Fi, beverages, and snacks. They also provide convenient services like online service scheduling, early drop-off, late pick-up, complimentary shuttle service, complimentary car wash with service, and even loaner vehicles, highlighting a customer-centric approach to their environment. The established nature of the dealership, which has been in operation since 1997 and has received numerous awards for customer service, further reinforces a professional and customer-friendly atmosphere.

Sunrise Chevrolet Parts & Accessories, as an integral part of Sunrise Chevrolet, offers a robust suite of services that extends far beyond just selling parts. These services are geared towards maintaining, repairing, and enhancing Chevrolet vehicles, using the genuine parts they stock. Key services include:

• Genuine OEM Parts & Accessories Sales: This is the core offering, providing authentic Chevrolet parts and a wide range of accessories specifically designed for Chevrolet vehicles, ensuring proper fit, performance, and longevity.

• Comprehensive Service Menu: The service center offers a full line of maintenance and repair services performed by certified technicians. This includes:

  • Oil Changes: Including full synthetic options with OEM approved oil.

  • Tire Services: Sales of approved Chevrolet tires, rotations, and alignments (including four-wheel alignment).

  • Brake Services: Brake pad replacement, inspection of calipers, hoses, and hardware.

  • Battery Replacement: Using genuine OEM batteries with warranty.

  • Engine Repair and Diagnostics: Expert diagnosis and repair of engine issues.

  • Transmission Fluid Exchange and Service: Maintenance and repair for transmission systems.

  • Heating and Cooling System Service: Diagnosis and repair of AC and heating components.

  • Windshield Wiper Replacement: Using appropriate blades for optimal visibility.

  • Multi-Point Inspections: Often complimentary, these comprehensive checks help identify potential issues early.

  • Vehicle Detailing: Professional cleaning and cosmetic enhancements.

  • Warranty Work: Handling repairs covered under manufacturer warranties.

  • In- and Out-of-Warranty Service: They service vehicles regardless of their warranty status.

• Online Parts Ordering and Service Scheduling: Customers can easily order parts online or schedule service appointments through a user-friendly online booking system.

• Roadside Assistance & Mobile Service: While not explicitly stated for parts delivery, dealerships often offer these services as part of their broader service offerings.

The emphasis on genuine OEM parts ensures that repairs and replacements maintain the vehicle's original specifications and quality, which is a significant advantage for Chevrolet owners.

Sunrise Chevrolet, including its Parts & Accessories department, is highly recognized for its customer service. They have received multiple awards, including DealerRater's Dealer of the Year and Consumer Satisfaction awards, as well as Chevrolet's Mark of Excellence award. This indicates a strong commitment to customer satisfaction across all departments. Key features contributing to their positive customer experience include:

• Factory-Certified and ASE-Certified Technicians: Ensures that all service and parts installations are performed by highly trained professionals who understand Chevrolet vehicles thoroughly.

• Genuine OEM Parts: Guaranteeing quality, fit, and performance that aftermarket parts may not offer.

• Comfortable Amenities: The waiting area with Wi-Fi, complimentary refreshments, and other conveniences enhances the customer experience during service visits.

• Convenient Services: Online scheduling, early drop-off, late pick-up, shuttle service, and available loaner vehicles demonstrate a focus on minimizing customer inconvenience.

• Transparent Communication: Customer reviews often mention helpful and clear communication from service advisors, which builds trust.

  While there are no specific customer reviews provided solely for the "Parts & Accessories" department in the prompt, reviews for Sunrise Chevrolet as a whole often highlight positive interactions across sales and service. For example, customers praise the helpfulness of staff, the quick and efficient service, and the professionalism of their service advisors. One review specifically mentioned that the car was washed, vacuumed, and ready before the promised time, indicating attention to detail and efficiency. Another reviewer noted a smooth and quick process for a recall service, with the service advisor being "quick, honest, and extremely helpful." These general dealership reviews strongly suggest a positive customer experience also extends to the parts and accessories division, given their integrated operations.

Sunrise Chevrolet frequently offers a variety of service and parts specials to provide value to their customers. While these promotions can change, common examples seen on their dealership websites include:

• Tire Promotions: "Buy 3 Tires, Get the 4th for $1" is a recurring offer, enticing customers to purchase full sets of tires.

• Oil Change Specials: Competitive pricing on full synthetic oil changes and oil changes combined with tire rotations.

• Detailing Specials: Discounted rates for vehicle cleaning and detailing services.

• Brake Service Discounts: Special offers on brake pad replacements or brake inspections.

• Financing Options for Service: "Service Today, Pay Later" options, allowing customers to finance their repair costs over time.

• Complimentary Services: Often include free multi-point inspections or car washes with service.

• Senior Discounts: Available on service for eligible customers.

These promotions are designed to make essential vehicle maintenance and parts purchases more affordable. Customers are encouraged to visit the Sunrise Chevrolet website or contact the Parts & Service department directly at (630) 942-8300 or +1 630-942-8300 to inquire about current specials and to ensure they take advantage of any available discounts on genuine Chevrolet parts and expert service.