Stranges Custom Auto Inc

For vehicle owners in Newport, Tennessee, and the surrounding areas, Stranges Custom Auto Inc stands as a highly respected and long-standing establishment within the "Auto Repair Stations" category. While their name suggests a specialization in custom work, their primary focus, as evidenced by available information, is comprehensive collision repair and auto body services. With a history spanning over four decades, Stranges Custom Auto Inc has built a reputation for meticulous craftsmanship, customer-centric service, and a commitment to restoring vehicles to their pre-accident condition, all while embracing modern and eco-conscious practices. This detailed introduction will delve into the environment, services, distinguishing features, and any available promotional information associated with this esteemed auto repair center.

The environment at Stranges Custom Auto Inc is consistently described as professional, organized, and focused on efficiency, yet with a personal touch. As a collision center, the facility is equipped to handle vehicles that have sustained various levels of damage, from minor cosmetic imperfections to significant structural issues. The workshops are likely to feature specialized equipment for frame straightening, paint booths, and other tools essential for high-quality auto body work. What truly sets the environment apart, according to customer testimonials, is the friendly and accommodating nature of the staff. Customers often highlight feeling heard and valued, with the team going "above and beyond" to ensure satisfaction. The approach is geared towards making a stressful situation, such as an auto accident, as smooth as possible for the customer. This commitment to customer service creates a welcoming and reassuring atmosphere, where transparency and clear communication are prioritized.

Stranges Custom Auto Inc offers a robust array of services primarily centered around collision repair and auto body work. While "custom" is in their name and suggests capabilities for unique modifications, their core expertise lies in expertly restoring damaged vehicles. Their services typically include:

• Full-Service Collision Repair: This encompasses a wide range of repairs needed after an auto accident, from minor dents and scratches to major structural damage. The goal is always to restore the vehicle to its pre-accident safety and aesthetic condition.

• Auto Body Repair: Addressing various forms of body damage, including dents, dings, scratches, and panel replacement.

• Automotive Painting: High-quality paint matching and refinishing services to ensure seamless integration of repaired or replaced panels with the vehicle's original finish. They specifically mention the use of water-based paints for a cleaner atmosphere, reflecting an eco-conscious approach.

• Frame Straightening: Utilizing specialized equipment to correct damage to a vehicle's frame, which is crucial for maintaining structural integrity and vehicle safety.

• Auto Glass Repair and Replacement: Addressing damaged windshields, side windows, and rear windows.

• Custom Auto Body Services: While not the primary focus, the "Custom Auto" in their name and general industry practices suggest they are capable of handling custom body modifications, painting, and potentially restoration projects for classic cars or hot rods, leveraging their skilled technicians' expertise beyond standard collision repair.

• Working with Insurance Companies: They are committed to providing a stress-free experience by working directly with most major insurance companies. Specifically, Stranges Custom Auto Inc is noted as a Direct Repair Facility for State Farm and Tennessee Farm Bureau, which significantly streamlines the claim process for customers with these providers.

Several key features distinguish Stranges Custom Auto Inc and contribute to its excellent reputation within the automotive repair industry:

• Extensive Experience: With over 40 years of experience in collision repair, Stranges Custom Auto Inc boasts a deep understanding of vehicle repair processes and a proven track record of quality workmanship. Their technicians collectively hold over 100 years of experience, showcasing immense expertise.

• Certified Technicians: The shop is I-CAR and ASE certified. I-CAR (Inter-Industry Conference on Auto Collision Repair) certification signifies that technicians have received the most up-to-date training on collision repair methods and technologies. ASE (Automotive Service Excellence) certification further attests to their general automotive knowledge and skill. These certifications assure customers of the technical proficiency and adherence to industry standards.

• Commitment to Safety and Value: The primary goal is to restore vehicles to their pre-accident condition, ensuring both safety and value are fully regained for the customer. This dedication is consistently highlighted in customer reviews.

• Eco-Conscious Practices: Their stated use of water-based paints for a cleaner atmosphere and the recycling of heavy materials and metals demonstrate an environmentally responsible approach to auto repair, a notable feature in today's industry.

• Strong Customer Satisfaction: Reviews frequently praise the friendly, honest, and accommodating staff who communicate effectively and ensure customer happiness. This strong focus on the customer experience contributes significantly to their positive standing.

• Seamless Insurance Claims Process: As a Direct Repair Facility for major insurance providers, they facilitate a convenient and efficient claims process for their customers, reducing the administrative burden on the vehicle owner.

• Reputation and Trust: The business holds its reputation in high regard, and this is reflected in consistent positive feedback, with customers recommending their services to family and friends. This speaks volumes about the trust they have built over decades.

While specific, time-limited promotional information for Stranges Custom Auto Inc may not be extensively advertised online in the form of daily deals, their key offerings serve as compelling promotional aspects:

• Free Estimates: Customers can easily obtain a free online estimate or schedule an in-person estimate appointment to assess vehicle damage and understand the proposed repair plan and costs without any obligation. This transparency upfront is a significant benefit.

• Commitment to Quality and Guarantee: The inherent promise of restoring vehicles to pre-accident condition and the highly certified technicians provide a strong unspoken guarantee of quality work, which is a major draw for customers.

• Insurance Company Relationships: Their status as a Direct Repair Facility for State Farm and Tennessee Farm Bureau acts as a powerful promotion for customers of these insurance providers, signaling a streamlined and convenient repair experience.

• Long-Standing Reputation: The longevity of the business (over 40 years) and consistent positive customer reviews serve as a powerful form of promotion, indicating a reliable and trustworthy service provider.

In conclusion, Stranges Custom Auto Inc is a highly reputable auto body and collision repair center in Newport, Tennessee. They combine decades of experience with I-CAR and ASE certified expertise, eco-friendly practices, and an unwavering commitment to customer satisfaction. For any local user facing the aftermath of an auto accident or seeking expert custom body work, Stranges Custom Auto Inc offers a reliable, transparent, and high-quality solution to get their vehicle safely and beautifully back on the road.