Straightaway motors

GREAT PLACE. They have helped my son out in quick jams a couple of time now. He has two older vehicles there in Bozeman and BOTH went down last week. He had to have each of them towed to Straightway and Travis got one of them back next day for him. Love these Guys and the Service they provide.

Jan 27, 2025 · kevin armstrong

Brought my truck in the morning and it was done before 4. These guys are fast and efficient. Great quality work and would highly recommend.

Feb 03, 2025 · Blake Newman

Folks, this is the most dishonest, fly by night "operation" I have ever had to deal with. Scenario: My "Check Engine" light came on so decided to use this local shop to diagnose the issue. In all fairness, I thought while I was there, I might as well have the oil changed, and tires rotated. Result: They had my pickup for 8 hours, and charged $647.50 in "Labor Only" to change oil, and rotate tires. $361.50 for materials/parts. I then inquired if they identified the check engine light and they replied yes. I need a new glow plug (Additional $277.50 for diagnosis only). I then asked, was it replaced, reply, no, and I would have to reschedule, which I will NEVER do. Injury to insult is I made a comment that this $1,038.39 invoice seemed high to me for what I really did not receive. The person in the back office over heard me and responded "Yes, but that's good for us" while laughing. In another instance, my Wife was concerned about "Squeaky" brakes. She drives a Porsche so no dealership in Bozeman, and these folks were recommended to her. $3,000.00 dollars later, the brakes squeak as bad as they ever did. Not fixed. I doubt they even replaced the parts at this point. When I mentioned this, the reply was "we only replace parts, we don't guarantee them". Even if not working? I moved to Bozeman in 1977 and have never had a worse experience with a shop. BEWARE. Hi again folks, See below.... Now I am "Bipolar" and "Dishonest". Far from the truth. They should be careful on the attempt at defamation. I was only narrating my awful experience. One question, and I will be done as this operation isn't worthy of more comment. Is my pickup repaired? Answer: No. Did I pay my bill? Answer: Yes.

Jan 29, 2025 · Chris Jermunson

They fixed the issue with my car and were very gracious in explaining the issue, the fix and other features of my new-to-me car.

Feb 11, 2025 · Cali Morrison

While the diagnosis was not what I was hoping for, Straightaway Motors was open and honest with me. They talked me through the diagnosis and gave honest opinions on the route to take with my car. My only gripe is that it took nearly two weeks to get the diagnosis, but it was obvious they were very busy by the amount of cars in their lot.

Oct 21, 2024 · Caleb Colson