Stone Automotive

(27 reviews)

Auto Repair StationsOhioMarion CountyWaldoSouth Marion Street

Marion County . Ohio

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews

Operating Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Stone Automotive Introduce

Stone Automotive operates as a full-service "Auto Repair Station" located in Winfield, Missouri. As a locally owned establishment, it prides itself on a foundation of honesty and integrity, aiming to provide clear explanations and fair pricing for all vehicle repairs and maintenance. Unlike specialized shops, Stone Automotive offers a broad spectrum of services designed to address a wide range of automotive needs, positioning itself as a convenient and reliable one-stop solution for local drivers.

Environment and Customer Experience

The environment at Stone Automotive is centered around a commitment to transparency and customer education. They prioritize walking customers through the necessary repairs, ensuring they understand what their car needs and why. This approach fosters a sense of trust, which is a significant factor in customer satisfaction for an auto repair shop. The facility, located at 191 East Ave, Winfield, MO 63389, is described as a full-service repair shop, implying it's equipped to handle various mechanical tasks. While specific details on the waiting area or bay cleanliness are not explicitly stated, the emphasis on honesty and integrity suggests a professional and customer-focused atmosphere. The offer of a free estimate encourages an initial visit without obligation, further reflecting their commitment to transparency and building customer confidence. Their operating hours from Monday to Friday, 7:00 AM to 5:00 PM, cater to typical workday schedules, providing accessibility for most drivers in the area.

Services Offered

Stone Automotive provides a comprehensive suite of car repair and maintenance services, ensuring vehicles remain safe and reliable. Their offerings include, but are not limited to:

  • Engine Repair and Maintenance: Recognizing the engine as the heart of a vehicle, Stone Automotive offers thorough maintenance and repair services to enhance durability and performance. This includes diagnosing issues and performing necessary fixes to get vehicles back on the road in top condition.
  • Wheel Alignment: This service is crucial for improving tire performance, extending tire life, and enhancing vehicle handling. It also prevents the car from pulling to one side or behaving abnormally while driving. They offer a free, no-obligation inspection to check tire needs and alignment.
  • Battery Services: Addressing common issues like dead batteries, Stone Automotive assists customers in determining the most suitable car battery for their vehicle, budget, and driving habits, and performs replacements quickly.
  • Brake Services: They perform both conventional brake service and more complex brake system repairs. This involves checking brake fluid, inspecting the parking brake, and evaluating the wear on front and rear brake pads, rotors, and drums. A free brake inspection is offered to ensure the braking system is reliable.
  • Air Conditioning (A/C) Repair: To ensure comfort, especially during hot weather, Stone Automotive's A/C repair specialists handle issues such as leaking refrigerant, problems with cooling fans, or the need for a complete A/C system replacement. They also offer regular check-ups to prevent major issues.
  • General Automotive Repair: While not explicitly detailed for every component, the description of a "full-service repair shop" implies they handle a wide array of general repairs and diagnostics for various vehicle systems beyond the listed specialties.
  • Vehicle Inspections: For those unsure about their car's needs, Stone Automotive offers free inspections for brakes and wheel alignment, serving as a proactive measure for vehicle owners.

The range of services positions Stone Automotive as a versatile repair center capable of addressing both routine maintenance and more complex repairs.

Features and Specializations

Stone Automotive's key features stem from its commitment to being a locally owned and operated business. This often translates to a more personalized customer experience and a deeper understanding of the local community's needs. Their primary specialization lies in offering a broad range of general auto repairs, rather than focusing on a single niche. This versatility allows them to serve as a comprehensive solution for various vehicle issues. A strong feature is their emphasis on honesty and integrity, ensuring customers receive transparent pricing and clear explanations without hidden charges. This dedication to ethical service builds trust and encourages repeat business. The provision of free inspections for critical components like brakes and wheel alignment is another notable feature, allowing customers to assess their vehicle's condition without initial financial commitment. Their expertise in handling essential systems like engines, brakes, and A/C, combined with their commitment to customer satisfaction, defines their operational approach.

Promotional Information

While specific, time-limited promotional offers like coupons or seasonal discounts are not widely advertised for Stone Automotive through publicly available online information, their business model implicitly incorporates several value-driven offerings that serve as ongoing "promotions." These include:

  • Free Estimates: For any repair, customers can receive a free estimate, which provides cost transparency upfront and allows them to make informed decisions without financial pressure.
  • Free Brake Inspections: This specific offer allows drivers to have a crucial safety system checked at no cost, which can help in early detection of issues and prevent more expensive repairs down the line.
  • Free Wheel Alignment Inspections: Similarly, a free inspection for wheel alignment offers value by helping drivers identify problems that could lead to premature tire wear or handling issues.
  • Competitive Pricing: The emphasis on "best pricing estimate, with no hidden charges" suggests that Stone Automotive strives to offer affordable services, which acts as a continuous incentive for customers seeking cost-effective repairs.

For the most current or any unadvertised specials, local users are encouraged to contact Stone Automotive directly via phone or visit their Winfield, MO location. This direct communication aligns with the personalized, local business model they appear to operate under.

Objective Introduction and Conclusion

Stone Automotive in Winfield, Missouri, functions as a reliable and comprehensive "Auto Repair Station" that prioritizes customer trust and service quality. As a locally owned and operated establishment, it distinguishes itself through its commitment to honesty, transparency, and competitive pricing. The broad range of services, from essential engine maintenance and precise wheel alignments to critical brake and A/C repairs, positions it as a versatile solution for diverse automotive needs. The provision of free inspections and estimates further underscores their customer-centric approach, aiming to empower vehicle owners with clear information before any work is performed. While grand promotional campaigns are not the focus, the inherent value derived from fair pricing and dependable service makes Stone Automotive a practical and trustworthy choice for vehicle owners in the Winfield area seeking professional and conscientious car care.

Stone Automotive Location

Stone Automotive Customer Reviews

Bob and Mark were beyond excellent. My family and I had a breakdown on a Saturday morning while 3 hours from home. They showed up, diagnosed problem, got out car to their shop, ordered part, replaced part, and put back together for us to be on our way in about three hours. And all on a Saturday when they are not normally open. And to top it off, they didn't bill me nearly enough for the level of service and expertise they provided. They were a godsend to us, as they turned what could have ruined an otherwise great family vacation into an extended lunch break. (I got the famous fried bologna sandwich at the diner across the street.) We will definitely be paying this blessing forward.

Jul 31, 2023 · Jason Luke

Incredible mechanics and commitment to service! My wife and I had an issue with the bottom of our car in the middle of our road trip. We stopped at Stone to see if they could help. Bob and Mark had our car fixed and back on the road in 15 minutes. Incredibly helpful. If you’re ever in a stitch, Stone can get it fixed.

Sep 01, 2023 · Paul Willison

honest, caring, hospitable, knowledgeable and quick. what else do you want? they were just fantastic. i highly recommend taking vehicles here. they took the time to troubleshoot, get the part, and slap it on my car in no time. they really helped me out of a jam. i hope they see this. thank you guys.

Aug 19, 2023 · Robert Smith

I was broken down on the 98 exit off of 23 when a very kind lady at the gas station, Shannon… told me about these mechanics. They took my car in on off hours and helped me get home. They are the most generous and kind people I’ve ever met. Please… if you need any work done to your car… come to this place. These kind people don’t care about time clocks or money. They just want to help a lonely stranger get home. I couldn’t be more thankful.

Jun 20, 2023 · Brittany Fraser

Great place to get any work done on any car!! Great prices, wicked smart mechanic!!

Oct 20, 2021 · Ryan Gruber