Steve's Family Auto Service

Steve's Family Auto Service ico

(196 reviews)

Auto Repair StationsOhioWood CountyPerrysburgEckel Road

Wood County . Ohio

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  • Intro
  • Photos
  • Location
  • Reviews
  • +1 419-931-1900
  • www.stevesfamilyauto.com
  • 26937 Eckel Rd, Perrysburg, OH 43551, USA

Operating Hours

Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed

Steve's Family Auto Service Introduce

Located at 26937 Eckel Rd, Perrysburg, OH 43551, USA, Steve's Family Auto Service operates as a highly regarded "Auto Repair Station" serving the Perrysburg, OH community and surrounding areas. This locally owned and family-operated business has established itself as a go-to destination for reliable, honest, and customer-centric automotive care. They can be reached via phone at (419) 931-1900 or +1 419-931-1900.

Environment and Facility

As a professional "Auto Repair Station," Steve's Family Auto Service likely maintains a clean, organized, and well-equipped facility designed to handle a wide array of vehicle services. Being a family-owned operation, the environment is often perceived as more welcoming and less intimidating than larger corporate chains. Their commitment to making customers feel "calm" suggests a comfortable and transparent atmosphere, where clients can openly discuss their vehicle concerns without feeling pressured. The shop is described as having "state of the art tools, equipment, and training to keep up with today's most complicated vehicle management systems," indicating a modern and capable workshop. This typically includes multiple service bays, vehicle lifts, and advanced diagnostic equipment necessary for accurate troubleshooting and efficient repairs. The fact that customers are invited "out to the shop to see the problems" further emphasizes a transparent and educational environment, fostering trust between the mechanics and the vehicle owners. The shop's participation with Auto Value, a well-known network, also suggests adherence to certain industry standards and potentially access to a wide range of quality parts.

Services Offered

Steve's Family Auto Service provides comprehensive repair and maintenance services for a wide variety of vehicles, including domestic, foreign, classic, and diesel. Their broad range of expertise is evident from customer feedback and their stated service offerings. Key services include:

  • Exhaust System Repair and Replacement: As highlighted by customer reviews, they excel in services like muffler and exhaust replacement, demonstrating expertise in addressing common issues related to vehicle emissions and noise control.
  • General Car and Truck Repair and Maintenance: They are equipped to handle a full spectrum of repairs, from routine preventative maintenance to complex full vehicle repairs. This includes:
    • Brake Shop Services: Comprehensive brake system checks, repairs, and component replacements (pads, calipers, rotors, drums, shoes).
    • Oil Change Service: Routine oil and filter changes.
    • Auto Electrical Service: Diagnostics and repair of vehicle electrical systems.
    • Auto Tune Up Service: Engine tune-ups to optimize performance and fuel efficiency.
    • Radiator Repair Service / Radiator Shop: Addressing cooling system issues.
    • Car Battery Store / Battery Services: Testing, sales, and replacement of vehicle batteries.
    • Diagnostic Services: Utilizing advanced tools to accurately identify issues, including free engine diagnostic scans.
    • Fluid Flushes and Exchange: Services for transmission, coolant, brake, and power steering systems.
    • Alignments: Ensuring proper wheel alignment for safe driving and tire longevity.
    • Fuel Injection Service: Maintenance and repair of fuel injection systems.
    • Belts and Hoses: Inspection and replacement of critical belts and hoses.
    • Steering and Suspension: Repairs for a smooth and safe ride.
    • Air Conditioning Service: Diagnosis and repair of vehicle A/C systems.
    • Engine and Transmission Repair: Addressing major powertrain issues.
    • Visibility Services: Including wiper blades, windows, and headlamp bulbs replacement.
  • Prioritizing Safety: As mentioned by a customer, they prioritize safety over excessive charges, helping customers understand immediate needs versus future work.
  • Developing Future Work Plans: They assist customers in creating long-term maintenance plans, helping them manage their vehicle's needs proactively.
Features and Customer Experience

The defining feature of Steve's Family Auto Service is its **exceptional customer service and transparent approach**. Steve, the owner, is repeatedly described as "so kind and informative," taking the time to "explain issues" clearly, even to those "not well versed in mechanics." This willingness to educate customers, including inviting them to "come out to the shop to see the problems," builds immense trust and alleviates the common anxiety associated with auto repairs. They are lauded for being **honest, knowledgeable, and friendly**, ensuring that safety is prioritized over unnecessary charges. Customers appreciate that the shop helps them "develop a future plan of work needed," promoting proactive maintenance and financial planning. Their ability to deliver "great work" on services like exhaust replacement, coupled with their promptness, leads to strong recommendations and repeat business, as evidenced by a customer returning the very next day for another vehicle. The sentiment of feeling "the calmest I've ever felt getting my car worked on" underscores their unique ability to create a comfortable and trustworthy experience.

Promotional Information and Recommendations

For local users in Perrysburg, OH, seeking a reliable, honest, and customer-focused "Auto Repair Station," Steve's Family Auto Service is an exemplary choice. Their proven track record of quality work, fair pricing, and outstanding communication makes them highly recommendable for a wide range of automotive needs, from routine maintenance to complex repairs. Customers are encouraged to contact Steve's Family Auto Service at (419) 931-1900 or +1 419-931-1900 to schedule an appointment. Their hours are Monday to Friday, 8:30 AM to 6:00 PM, closed on Saturdays and Sundays. For those who value clear explanations, ethical practices, and a calm, reassuring experience, Steve's Family Auto Service is presented as an ideal partner for maintaining their vehicle's safety and longevity. Their commitment to being "your neighbors, your friends, and members of your community" who believe "Service is the Difference" further solidifies their position as a trusted automotive care provider in Perrysburg.

Steve's Family Auto Service Photos

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Steve's Family Auto Service Location

Steve's Family Auto Service Customer Reviews

I had my daughters car exhaust replaced and they did a great job. It was my first time there and they’re great people. And then, the very next day my sons muffler feel off and I didn’t think twice about where to take it. Highly recommend ⭐️⭐️⭐️⭐️⭐️ glad I found this place

Apr 30, 2025 · marcwithglasses

Steve is so kind and informative. Really takes the time to explain issues, let me come out to the shop to see the problems (I'm not well versed in mechanics) and detail all of my options. Making sure to prioritize safety over excessive charges and help me develop a future plan of work needed. As someone who usually feels extremely anxious at auto shops, this is the calmest I've ever felt getting my car worked on.

Apr 14, 2025 · Amey Hewitt

I needed to get my car looked at for what ended up being a brake issue. Steve came highly recommended by my coworkers and they were absolutely right!! He is wonderful to work with, and Rich did an awesome job as well. Car issues always make me super anxious, so Im extremely grateful to have found such a great mechanic. Thank you!!

Feb 17, 2025 · caitie jennings

Wonderful work. These guys saved me big time. I broke down from out of town and they helped with everything from the tow to taking me to the car rental. They were fast and very affordable but most importantly honest.

Mar 12, 2025 · Erica Warren

very kind and helpful, i didn’t feel like they were trying to upsell/take advantage! highly recommend. this was my first time here and i will definitely be back if i need an auto shop in the future.

Jan 29, 2025 · charisma bleu