Stephens Repair Shop LLC ( Stephens Collision Repair)

Stephens Repair Shop LLC, operating prominently as Stephens Collision Repair, is a well-established and expanding "Auto Repair Station" located in Sidney, OH. While the provided address is 10971 Russell Rd, it's important to note that the business has recently moved to a new, larger facility at 2234 Wapakoneta Ave, Sidney, OH 45365. This move, which occurred on April 1, 2025, signifies the growth and increasing demand for their services. You can reach them by phone at (937) 321-3075 or mobile at +1 937-321-3075, making them a readily accessible option for vehicle owners in the Sidney area.

The environment at Stephens Collision Repair has recently undergone a significant upgrade with their relocation. The new facility at 2234 Wapakoneta Ave is described as "about three or four times the size of the one they were in," which was previously a one-car garage shop. This expansion allows for a more spacious and efficient working environment, capable of handling a larger volume of vehicles and more complex repairs. While specific details on customer waiting areas or amenities are not explicitly mentioned in the available information, the professional nature of a dedicated collision repair center typically includes a clean reception area where customers can discuss their repair needs. The move to a larger, more prominent location in Sidney city limits suggests a modern and well-organized shop designed to provide a comfortable and professional experience for clients. The grand re-opening event planned for May 31, 2025, which will include facility tours, indicates an effort to showcase their improved environment and operational capabilities to the community.

Stephens Collision Repair offers a broad range of services, primarily focusing on auto body and mechanical repairs, as indicated by their business name and the growth driver. While the initial information from the prompt is limited to general car repair and towing services, the additional context from the news article reveals a deeper specialization. The owner, Dallis Stephens, started with a passion for "car and auto body repair," which evolved into Stephens Collision Repair. This suggests their core expertise lies in addressing vehicle damage resulting from accidents, including painting and structural repairs. Beyond collision work, as an "Auto Repair Station," they would also handle general mechanical repairs. Other businesses named "Stephens Automotive" (in different locations, but showing typical services) often provide: general repairs (engines, suspensions, air conditioning, brakes), fleet maintenance, diagnostics, oil changes, tire services & alignments, tune-ups, auto electrical repair, brake services, muffler shop services, radiator repair, and car battery services. While these specific services are not confirmed for this exact Sidney location, it is highly probable that a comprehensive auto repair and collision center like Stephens Collision Repair would offer many, if not all, of these general automotive services to complement their body repair specialization. The emphasis on "collision repair" means they are adept at restoring vehicles to pre-accident condition, which involves not just aesthetics but also structural integrity and mechanical functionality.

A key feature of Stephens Collision Repair, as emphasized by Dallis Stephens, is their family-oriented approach to customer service. He states, "Our whole goal here is to treat you like we would someone in our own family. Let me bring you into my family so that I can get to know you and you can feel good about me." This philosophy aims to build trust and long-term relationships with clients, moving beyond a transactional interaction to a more personal connection. Dallis Stephens' long history in car repair, starting from his teenage years and working in other shops before opening his own, underpins the experience and passion he brings to the business. The involvement of his daughter, Darien Kill, who helps with operations and in the shop, further reinforces the family aspect and continuity of expertise. The business's growth from a "one-car garage shop" to a facility "three or four times the size" within a few years is a strong indicator of customer satisfaction and demand for their services. This expansion also points to their capacity to handle a larger volume of work and potentially more complex repairs, demonstrating their growing capabilities and efficiency. The business's commitment to quality work is implied by its successful expansion and the apparent trust it has built within the community to outgrow its initial space.

In terms of promotional information, the most significant recent activity for Stephens Collision Repair is their grand re-opening event at the new 2234 Wapakoneta Ave location, scheduled for May 31, 2025. This event serves as a major promotional opportunity, featuring an "Official Ribbon Cutting Ceremony," "Facility Tours & Live Repair Demonstrations," "Food Trucks with Delicious Refreshments," "Raffle with Exciting Prizes," and a "Special Recognition Ceremony for Community Heroes." Crucially, the event is also tied to a community support initiative, partnering with the Shelby County Veterans Service Food Pantry. All proceeds, donations, and goods collected will directly benefit veterans in need, allowing attendees to participate by purchasing raffle tickets or donating pantry goods for raffle entries. This philanthropic element not only promotes the business but also highlights its commitment to community engagement and social responsibility, which can significantly enhance its public image and attract customers who value such contributions. Beyond this specific event, the organic growth driven by word-of-mouth, based on their family-oriented service and quality repairs, forms a strong ongoing promotional foundation. The expanded facility itself serves as a visual testament to their success and capacity, implicitly promoting their ability to handle diverse automotive needs effectively.