Spitzer Volkswagen Amherst Service

Spitzer Volkswagen Amherst Service ico

(37 reviews)

Auto Repair StationsOhioLorain CountyAmherstNorth Leavitt Road

Lorain County . Ohio

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 440-433-3013
  • www.spitzervw.com
  • 160 N Leavitt Rd, Amherst, OH 44001, USA

Operating Hours

Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed

Spitzer Volkswagen Amherst Service Introduce

Welcome to Spitzer Volkswagen Amherst Service, a premier service center operating within the "Auto Repair Stations" category, dedicated to providing unparalleled automotive care for Volkswagen vehicles. While this specific dealership service center is located in Amherst, Ohio, and not Bangalore, India, the operational standards, range of services, and commitment to quality are representative of authorized Volkswagen service centers globally. This introduction aims to detail the experience and offerings that local users can expect from such a reputable facility, ensuring their Volkswagen receives expert attention.

The environment at Spitzer Volkswagen Amherst Service is meticulously designed to be professional, efficient, and customer-centric. As an authorized Volkswagen service center, it adheres to the high standards set by the manufacturer. The service bays are typically clean, well-lit, and equipped with the latest specialized tools and diagnostic equipment, specifically tailored for Volkswagen vehicles. This ensures that every repair and maintenance task is performed with precision and efficiency. The customer waiting areas are usually comfortable and inviting, often featuring amenities such as complimentary Wi-Fi, refreshments, and a relaxed atmosphere, making the waiting experience as pleasant as possible. There's a strong emphasis on maintaining a transparent and organized workflow, from the moment a vehicle enters the bay to its return. The staff, including service advisors and technicians, are known for their professionalism, clear communication, and dedication to customer satisfaction. They are trained to explain technical issues in an understandable manner, provide accurate estimates, and keep customers informed about the progress of their vehicle's service. This commitment to transparency and customer comfort fosters a strong sense of trust, which is paramount in automotive service.

As a leading "Auto Repair Station" specializing in Volkswagen vehicles, Spitzer Volkswagen Amherst Service offers an extensive array of services and goods, ensuring comprehensive care for your VW. Their offerings are primarily focused on maintaining the performance, safety, and longevity of Volkswagen models, using genuine parts and manufacturer-approved procedures. Key services include:

  • Scheduled Maintenance & Inspections: Adhering to Volkswagen's factory-recommended maintenance schedules, including services like oil changes, tire rotations, fluid checks and top-offs, filter replacements (cabin air, engine air, fuel), and comprehensive multi-point inspections to identify potential issues early.
  • Engine Diagnostics & Repair: Utilizing advanced diagnostic tools specific to Volkswagen's intricate engine management systems to accurately diagnose and repair issues indicated by the "Check Engine" light or other performance concerns. This includes complex engine overhauls and component replacements.
  • Brake System Services: Full-service brake inspections, diagnostics, and repairs, including brake pad and rotor replacement, brake fluid flushes, and caliper repair, ensuring optimal stopping power and safety.
  • Tire Services: A comprehensive range of tire services, including sales of Volkswagen-approved tires, tire mounting, balancing, rotation, and flat repair, to maximize tire life and vehicle handling.
  • Wheel Alignment: Precision wheel alignment services using state-of-the-art equipment to correct steering pull, uneven tire wear, and improve vehicle stability.
  • Battery Testing & Replacement: Professional battery testing and replacement services, offering genuine Volkswagen batteries designed for optimal performance in VW vehicles.
  • Transmission Services: Diagnosis, repair, and fluid services for both automatic and manual transmissions, crucial for the smooth operation of the powertrain.
  • Steering & Suspension Repair: Services for shock absorbers, struts, control arms, and other steering and suspension components to ensure a comfortable ride and responsive handling.
  • AC & Heating System Service: Inspection, repair, and recharging of the vehicle's climate control system to ensure comfort in all weather conditions.
  • Genuine Volkswagen Parts: Access to and installation of genuine Volkswagen OEM (Original Equipment Manufacturer) parts and accessories, which are designed for perfect fit, performance, and durability, maintaining the vehicle's integrity and warranty.
  • Software Updates & Recalls: As an authorized center, they perform necessary software updates and address any manufacturer recalls to ensure the vehicle is up-to-date and safe.
  • Electric Vehicle (EV) Service: With the growing presence of Volkswagen EVs (like the ID.4), authorized service centers are equipped and trained to handle the specific maintenance and repair needs of electric vehicles, including battery health checks and charging system diagnostics.

The distinguishing features of Spitzer Volkswagen Amherst Service, typical of an authorized dealership service center, are numerous and significantly benefit Volkswagen owners:

  • Factory-Trained & Certified Technicians: All technicians are highly trained and certified by Volkswagen, meaning they possess specific knowledge and expertise on VW models, including the latest technologies and repair procedures. This ensures repairs are done correctly the first time.
  • Use of Genuine OEM Parts: A critical feature is the exclusive use of genuine Volkswagen Original Equipment Manufacturer (OEM) parts. These parts are identical to those originally installed in the vehicle, guaranteeing perfect fit, optimal performance, and adherence to manufacturer warranties.
  • State-of-the-Art Diagnostic Equipment: The service center is equipped with advanced diagnostic tools and software directly from Volkswagen, allowing for accurate and efficient troubleshooting of complex electronic and mechanical issues that generic repair shops may not handle effectively.
  • Volkswagen Warranty & Recall Service: As an authorized center, they can perform warranty repairs and address any factory recalls, ensuring compliance and often at no cost to the customer.
  • Comprehensive Service Records: All services performed are typically recorded and maintained by the dealership, contributing to a complete service history for your vehicle, which can enhance its resale value.
  • Online Service Scheduling: For customer convenience, they offer easy online scheduling, allowing customers to book appointments at any time and from anywhere.
  • Customer Amenities & Support: Beyond the repair work, they often provide additional services like courtesy shuttle service, loaner vehicles (subject to availability), and comfortable waiting areas with Wi-Fi and refreshments, enhancing the overall customer experience.
  • Adherence to Volkswagen Standards: Every aspect of their operation, from customer service to technical procedures, is aligned with Volkswagen's strict quality and service standards, ensuring a consistent and reliable experience.

Regarding promotional information, Spitzer Volkswagen Amherst Service, like other authorized Volkswagen dealerships, frequently offers various specials and discounts to provide value to their customers. While specific, real-time promotions for a hypothetical Bangalore location are not available, typical promotions often found at Volkswagen service centers include:

  • Service Specials: Discounts on common maintenance services such as oil changes (conventional, synthetic blend, full synthetic), tire rotations, and multi-point inspections.
  • Parts & Accessory Discounts: Specials on genuine Volkswagen parts (e.g., brake pads, batteries, filters) and accessories (e.g., floor mats, roof racks, cargo solutions).
  • Tire Offers: Rebates or discounts on sets of new Volkswagen-approved tires, often including installation or balancing.
  • Brake Service Specials: Promotions on brake inspections or discounts on brake pad and rotor replacement.
  • Wheel Alignment Deals: Reduced pricing on wheel alignments, sometimes offered in conjunction with tire purchases.
  • Seasonal Maintenance Packages: Bundled services designed for specific times of the year, such as pre-summer AC checks or winter readiness inspections.
  • Online Coupons: Exclusive coupons available for download or print from their website, redeemable at the service center.
  • Service Financing Options: Some dealerships offer flexible financing plans for larger repairs or maintenance services, allowing customers to pay over time.

Customers are highly encouraged to visit the official website of Spitzer Volkswagen Amherst or contact their service department directly to inquire about current promotions, available services, and to schedule an appointment. Their goal is to ensure every Volkswagen vehicle receives the expert care it deserves, keeping it on the road safely and efficiently.

Spitzer Volkswagen Amherst Service Photos

Spitzer Volkswagen Amherst Service 0
Spitzer Volkswagen Amherst Service 1
Spitzer Volkswagen Amherst Service 2
Spitzer Volkswagen Amherst Service 3
Spitzer Volkswagen Amherst Service 4
Spitzer Volkswagen Amherst Service 5
Spitzer Volkswagen Amherst Service 6
Spitzer Volkswagen Amherst Service 7
Spitzer Volkswagen Amherst Service 8
Spitzer Volkswagen Amherst Service 9

Spitzer Volkswagen Amherst Service Location

Spitzer Volkswagen Amherst Service Customer Reviews

Amazing experience with trading in my Jeep for a Atlas Sport. Chase (Sales Rep) was great from start to finish. Took his time to answer all my questions and make me feel comfortable with the experience. The dealership had several great options to choose from, finance was quick and easy and overall a great experience. My first time owning a Volkswagen and I’m happy with my purchase so far.

Feb 08, 2025 · Jonathan Stokes

Our recent repairs of a rather serious nature was well handled by the mehanic / technician as directed by Diego Dennison . The work was performed to our satisfaction as has previous work done at Spitzer Volkswagen. Diego Dennison is a proper person along with Jarrett Larson in greeting the customers and satisfying their vehicle needs. It is very important that a VW owner has a positive liaison with the mechanic and the procedures established by VW of America. David and Susan Jarzen May 23, 2025

May 23, 2025 · Susan Jarzen

Alexander Karohl provided the first year maintenance services on my ID.4 and completed a safety recall (to apply fire retardant on the fabric of the roof-long sun shield). All at no charge, and done in about an hour while I waited.

Apr 04, 2024 · Jim Budinger

A few years ago I almost had Spitzer do some warranty work on my vehicle, they were not very receptive so I ended up going elsewhere. Fast forward a few years I needed a timing belt and water pump replaced so I take it to Spitzer, the experience started off okay. I was quoted one price and timeline and ended up with a higher price and my vehicle pushed out. Typically not an issue, however the lack of communication and disregard for the customers time is impressive. It is quite shocking how a place you're spending thousands of dollars can be so inconvenienced by your questions and concerns. After receiving my vehicle back, the CEL came on after driving about two miles down the road. It wasn't on when I took it in... Had it scanned and a DPF sensor was damaged, looks like it happened when the TB/WP were replaced. Not that I can say that happened when my vehicle was service but it is a common issue after a TB/WP replacement. Either way, my concern is not with the service that was provided or the additional cost I have to absorb to fix an additional issue. It is the was lack of communication and the overall poor customer service that was given throughout the process.

Nov 08, 2024 · Joel S

I had originally purchased my used vehicle from a different Volkswagen location and the service wasn’t the best there as I was facing an ongoing concern and it wasn’t taken seriously. I decided to start going more local and went to Amherst location. I couldn’t have been more pleased with the customer service in the service dept! Kyle has been amazing and made sure we figured out the true cause of my concern. Made sure it was followed up on and take care of while still within warranty! The service dept team at the main desk both did due diligence in making sure my car was fixed and communication made along the way and making sure my family didn’t go without transportation along the way as well. I will not be having service done anywhere else. The two guys (Kyle and Alex)take a beating and but still continue to be great at their job and smile when they can. The service technician, unsure of his name, but he also goes above and beyond to make sure your vehicle is up to par prior to leaving the shop! He even fixed 2 issues I had without even mentioning it.

Apr 30, 2024 · Shuntele M