Spitzer Chevy Lordstown Parts Department

The Spitzer Chevy Lordstown Parts Department, located at 10535 Mahoning Ave, North Jackson, OH 44451, is an integral component of the larger Spitzer Chevrolet Lordstown dealership. While functioning as a dedicated "auto parts store," its operations are seamlessly integrated into the dealership's comprehensive "Auto Repair Stations" services. This dual role makes it a crucial resource for local users, providing access to genuine OEM (Original Equipment Manufacturer) parts and the expertise to ensure vehicles are repaired and maintained with the highest quality components.

The core business of the Spitzer Chevy Lordstown Parts Department is the sale and distribution of authentic Chevrolet, and by extension, other General Motors (GM) genuine parts and accessories. This is distinct from aftermarket parts, as OEM components are specifically designed, tested, and guaranteed by the manufacturer to fit and perform precisely as intended for Chevrolet vehicles. Their inventory is extensive, encompassing everything from routine maintenance items like oil filters, brake pads, and spark plugs to more complex mechanical and electrical components, as well as a wide array of accessories for customization and enhanced functionality. They cater to a diverse clientele, including individual vehicle owners who perform their own maintenance, and independent repair shops and body shops seeking reliable GM parts for their customers. The parts department acts as the supply hub for the dealership's own service center, ensuring that repairs performed on-site use only manufacturer-approved components, which is a significant advantage for customers seeking certified service.

The environment of the Spitzer Chevy Lordstown Parts Department is typical of a modern dealership's dedicated parts facility: clean, organized, and professionally managed. It is designed for efficient inventory management and quick retrieval of parts. Customers visiting the department will find a counter staffed by knowledgeable parts specialists who can assist with identifying the correct components. The physical space is typically adjacent to or within the main dealership building, allowing for easy access for both service technicians and walk-in customers. The organized layout of parts and accessories ensures that staff can quickly locate needed items, contributing to efficient service delivery.

The Spitzer Chevy Lordstown Parts Department operates with convenient hours to serve its customers. Their hours are Monday through Friday from 7:30 AM to 5:30 PM, and on Saturdays from 8:00 AM to 2:00 PM. The department is closed on Sundays. These hours cater to both weekday and weekend needs, accommodating busy schedules. Customers can contact the Parts Department directly by phone at (330) 538-8627, or utilize their online parts order form, which offers a convenient way to inquire about or order specific parts without needing to visit the dealership in person. This blend of in-person assistance and online accessibility enhances the customer experience and streamlines the parts acquisition process.

The services provided by the Spitzer Chevy Lordstown Parts Department primarily revolve around facilitating access to and expert guidance on genuine GM parts. These services include:

• Genuine OEM Parts Sales: They offer a comprehensive inventory of authentic Chevrolet, GM, and ACDelco parts, ensuring compatibility, quality, and often a manufacturer's warranty.

• Parts Ordering: If a specific part is not immediately in stock, the department can efficiently order it for the customer. This process can be initiated online through their website's parts order form or by speaking directly with a parts specialist.

• Expert Parts Assistance: Highly trained and knowledgeable parts specialists are available to assist customers in identifying the precise part needed for their vehicle, whether they are performing a DIY repair or simply need clarification. This guidance is invaluable given the vast number of vehicle components.

• Chevrolet Accessories: Beyond replacement parts, they offer a wide range of genuine Chevrolet accessories designed to enhance the vehicle's appearance, functionality, or performance.

• Wholesale Parts: As part of a larger dealership, they also likely serve independent repair shops and body shops, providing them with access to genuine GM parts at competitive rates.

• Integration with Service Department: The parts department works hand-in-hand with the dealership's service center, ensuring that all repairs performed on-site utilize the correct and highest quality components, contributing to the overall integrity and reliability of the service provided.

Several key features underscore the value proposition of the Spitzer Chevy Lordstown Parts Department. The foremost is the exclusive focus on genuine OEM parts. This is a significant differentiator from aftermarket parts retailers, offering customers the assurance of quality, fit, and performance directly from the manufacturer. These parts often come with a factory warranty, providing an additional layer of protection and peace of mind. The expertise of their parts staff is another crucial feature. These specialists are well-versed in Chevrolet and GM vehicle architecture and parts databases, allowing them to accurately identify parts even with limited information, such as a VIN. The convenience of online ordering through their website enhances accessibility, allowing customers to research and request parts 24/7. Their affiliation with the Spitzer Autoworld group, a large and reputable dealership network, suggests a commitment to customer satisfaction and service excellence across all departments, including parts. Customer reviews, while often generalized for the entire dealership, frequently praise the professionalism and helpfulness of the staff, which extends to the parts department. The integration with the service department also means that customers bringing their vehicles for repair can be confident that genuine, factory-approved parts will be used, maintaining the vehicle's integrity and value.

The Spitzer Chevy Lordstown Parts Department, as part of a larger dealership, often participates in various promotions and offers designed to provide value to their customers. While specific, always-available promotions might vary, common promotional strategies include:

• Parts Specials: Periodic discounts or special pricing on popular maintenance items, common replacement parts, or specific accessories. Customers are encouraged to check the dealership's website for "Service & Parts Specials."

• Service and Parts Bundles: Often, parts are included as part of service specials, such as discounted brake jobs or tire purchases that include installation and balancing.

• Rebates: Participation in manufacturer-backed rebate programs on specific parts, like brake pads (e.g., GM Genuine Parts, ACDelco Gold/Silver rebates up to $40).

• Spend & Save Wildcard Specials: Offers where customers save a certain amount based on their total spend on parts and services (e.g., save $10 on $100-$250, up to $75 on $1,001 and up).

• Financing Options: Providing flexible payment solutions, such as "90 Day Same As Cash Financing" for repairs and maintenance with approval, to help customers manage costs.

• My Chevrolet Rewards: As an authorized Chevrolet dealer, customers can typically earn and redeem My Chevrolet Rewards points on parts purchases, adding further value for loyal customers.

• Online Coupons: Many dealerships offer printable coupons directly on their websites for various parts and service discounts, requiring presentation at the time of service or purchase.

Customers are highly encouraged to visit the Spitzer Chevrolet Lordstown website or contact the Parts Department directly to inquire about the most current promotions and special offers, as these can change periodically. This proactive approach ensures that local users in North Jackson, OH, can maximize savings while benefiting from genuine parts and expert assistance for their Chevrolet vehicles.