Southwest Hyundai Albuquerque Parts Department

(19 reviews)

Auto Repair Stations New Mexico Bernalillo County Albuquerque Lomas Boulevard Northeast

Bernalillo County . New Mexico

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+1 505-404-0136
www.southwesthyundai.com
8800 Lomas Blvd NE #200, Albuquerque, NM 87112, USA

Operating Hours

Monday 8:00 AM - 6:00 PM

Tuesday 8:00 AM - 6:00 PM

Wednesday 8:00 AM - 6:00 PM

Thursday 8:00 AM - 6:00 PM

Friday 8:00 AM - 6:00 PM

Saturday 8:00 AM - 5:00 PM

Sunday Closed

Southwest Hyundai Albuquerque Parts Department Introduce

The Southwest Hyundai Albuquerque Parts Department is an integral component of the larger Hyundai dealership, operating as a specialized "Auto Repair Station" in the sense that it supplies the critical components necessary for vehicle maintenance, repair, and enhancement, often in conjunction with the dealership's service center. While not a stand-alone retail auto parts store in the typical sense, its function is vital: to provide local Hyundai owners, independent repair shops, and even DIY enthusiasts with genuine Original Equipment Manufacturer (OEM) parts, ensuring that Hyundai vehicles maintain their integrity, performance, and warranty. Located at 8800 Lomas Boulevard Northeast, Albuquerque, NM 87112, this department is designed to be the definitive source for authentic Hyundai components in the Albuquerque, Rio Rancho, and Bernalillo, NM areas.

Environment: Organized Inventory and Expert Assistance

The environment of the Southwest Hyundai Albuquerque Parts Department is characterized by its organized efficiency and customer-focused approach. You can expect a clean and well-structured space designed to facilitate quick identification and retrieval of parts. The core of the department is its comprehensive inventory warehouse, meticulously categorized to house thousands of genuine Hyundai parts and accessories. This ensures that common replacement parts are readily available, minimizing wait times for both the service department and walk-in customers.

The front counter or reception area for the parts department is staffed by highly knowledgeable professionals who are adept at assisting customers. This area is designed for clear communication, allowing customers to easily articulate their needs, whether they know the exact part number or simply describe the issue their vehicle is experiencing. The overall atmosphere is professional and helpful, emphasizing the dealership's commitment to supporting their vehicles with the correct and highest quality components.

Services: Beyond Just Selling Parts

While primarily a parts provider, the Southwest Hyundai Albuquerque Parts Department offers a range of services that extend its role beyond a mere inventory hub, positioning it as a crucial element of the "Auto Repair Station" ecosystem. These services include:

Genuine OEM Parts Sales: The primary service is providing authentic Hyundai OEM parts. These parts are specifically designed and tested for Hyundai vehicles, ensuring perfect fit, optimal performance, and adherence to Hyundai's rigorous quality standards. This includes everything from engine components, brake parts, and filters to electrical parts and body panels.
Accessories Sales: A wide array of genuine Hyundai accessories are available, allowing owners to customize their vehicles with items like floor mats, cargo organizers, remote start systems, and exterior styling elements.
Parts Ordering: Should a specific part not be immediately available in their extensive inventory, the department can efficiently order it for customers, often with timely delivery. This ensures access to even obscure or less common components.
Expert Consultation: The staff in the parts department are highly knowledgeable about Hyundai vehicles and their components. They can assist customers in identifying the correct parts, answer technical questions, and provide advice on installation or compatibility. This expert guidance is invaluable, especially for DIY mechanics.
Integration with Service Department: The parts department works seamlessly with the dealership's service center. When a vehicle is undergoing repair or maintenance at Southwest Hyundai Albuquerque, the service technicians directly source genuine OEM parts from this department, ensuring that every repair adheres to factory specifications and quality. This internal synergy is a key advantage, guaranteeing authenticity and fit.
Parts Request Forms: Customers can often submit online parts request forms, providing vehicle information (VIN, year, make, model) and the parts they need. This streamlines the inquiry process and allows the parts team to prepare accurate responses.
Wholesale Parts: They often cater to independent repair shops and body shops, providing them with access to genuine Hyundai OEM parts for their own customer vehicles, ensuring consistent quality across the repair network.

Features: Authenticity, Expertise, and Convenience

The Southwest Hyundai Albuquerque Parts Department distinguishes itself through several key features that benefit local Hyundai owners and other automotive professionals:

Guaranteed OEM Quality: This is the paramount feature. By providing genuine Hyundai OEM parts, the department ensures that components meet the exact specifications and quality standards set by the manufacturer. This is crucial for maintaining vehicle performance, safety features, and often the vehicle's warranty. Using aftermarket parts can sometimes void warranties or lead to unforeseen issues.
Highly Knowledgeable Staff: The parts professionals are extensively trained on Hyundai vehicle architecture and componentry. Their expertise helps customers quickly and accurately identify the right part, avoiding costly mistakes and ensuring proper fitment. This specialized knowledge is a significant advantage over generic auto parts stores.
Comprehensive Inventory: Maintaining a vast stock of common parts allows for immediate availability, which is a major convenience for customers and significantly reduces vehicle downtime for repairs.
Direct Manufacturer Connection: As part of a Hyundai dealership, the parts department has a direct line to Hyundai Motor America for technical information, parts availability, and efficient ordering of specialized components, ensuring access to the entire Hyundai parts catalog.
Integration with Certified Service: The close relationship with the dealership's factory-certified service center means that if you choose to have your parts installed by the dealership, you are guaranteed that highly trained technicians will perform the installation using the correct tools and procedures. This ensures the parts function as intended.
Customer Satisfaction Award Recognition: The Parts Department has reportedly been a significant contributor to the dealership winning "most Service & Parts Customer Satisfaction awards in our entire district," indicating a high level of customer service and satisfaction with their offerings.

Promotional Information: Value on Genuine Components

The Southwest Hyundai Albuquerque Parts Department frequently offers various promotions and specials to provide value to their customers. While these offers can change, local users are encouraged to regularly check their official website or contact the department directly for the most current deals. Typical promotions found at a dealership parts department include:

Parts Specials: General discounts on a rotating selection of common replacement parts, such as filters, brake components, or batteries.
Hyundai OEM Accessories Discounts: Special pricing on genuine Hyundai accessories, allowing customers to personalize their vehicles at a reduced cost. For example, a 25% off offer on Hyundai OEM Accessories (with some exclusions and requiring coupon presentation) has been advertised.
Hyundai OEM Brake Pad Specials: Specific offers on genuine Hyundai OEM brake pads, often at a competitive price (e.g., "As low as $72.00," not including installation, with prices varying by vehicle).
Service and Parts Bundles: Occasional promotions that combine parts purchases with installation services at a discounted rate, or multi-point inspections that might highlight necessary parts replacements.
Seasonal Offers: Promotions tied to seasonal maintenance needs, such as discounts on winter accessories or fluid packages.
Online Coupons: Customers can often find and present coupons from the dealership's website for specific parts discounts.

These promotions emphasize the department's commitment to making genuine Hyundai parts and accessories more accessible and affordable for vehicle owners, reinforcing their role as the authoritative source for Hyundai component needs in the Albuquerque area.

Southwest Hyundai Albuquerque Parts Department Location

Southwest Hyundai Albuquerque Parts Department Customer Reviews

Despite arriving with an appointment for a recall, it took 10 min. to be acknowledged. The greeting was to inform me that several people had not shown up for work. A woman in line was on her phone and asked if there were phone problems at the dealership, to which she was told "the receptionist had quit". I cancelled my appointment when told that they were also short on technicians and were way behind ..

Jul 23, 2024 · Paul Yeomans

I have a newer VW and battery replacements are no joke, the computer system must be reset and without a certified dealer you're out of luck. Luckily, I ran into Jonathon at the gas station when my car battery was spent. He informed me about SW Hyundai and said they could handle the job. Without Jonathan I'd be stuck somewhere in NM with no means of replacing the battery (every VW dealer was closed for the 3-day weekend). Thank you Jonathan and SW Hyundai, your service was quick and staff friendly. I even paid less for the battery plus labor than the cost of one battery at O Reilly's. I'd highly recommend SW Hyundai, without them I'd be in a much worse position. Thanks everyone!

May 25, 2024 · Carl Gorski

We had an oil change done,we also had let technician know that our brakes were pulsating. They did oil change &worked on our brakes. It was done in a timely manner. We were treated very well. We will definitely give them our business in the future.

Nov 24, 2023 · Marlene Montoya

I can't even begin to describe how disappointed I am with my experiences at Southwest Hyundai. My first bad experience was at the end of last year when I had brought my Hyundai Sonata in for an oil change. at the end of last year when I had brought my Hyundai Sonata in for an oil change. I had made the appointment the week before and I was told it would take open hour. So the day comes and me and my family Drive 45 minutes from the East mountains to Southwest Hyundai for the appointment. Me my wife and our three children are in the waiting room area for over an hour. So I walked over to the counter and ask if our car is almost ready. We had another appointment to go to and needed to be out of there soon. Our service writer told me they hadn't even started on changing the oil on our vehicle. When we finally did get our vehicle (several hours later) there was a black smudge about 8 inches by 5 inches, across the inside of the driver door (tan interior). Since then, I have decided to just start changing my own oil. Fast forward to today, my wife reluctantly brought the Sonata back to Southwest Hyundai to check on an airbag light that had been on the dash for a few weeks. Not only did it take 5 hours for them to complete a diagnostic that they said would take 2 hours, but when my wife arrived to pick up our vehicle, she observed a mechanic sitting in our car and the guy was messing with our dash cam. My wife watched the guy play with our dash cam for about 5 minutes before she confronted him. His excuse was that he and a friend were talking about dash cams and that he was interested in getting one. That doesn't explain why he was playing with ours for 5 minutes. My wife went inside and paid for the diagnostic and explained to the service manager that she had witnessed the mechanic messing with our camera. The manager said he was sorry, but seemed to just shrug it off. My thought is that the mechanic went for a joy ride or did some dumb s*** in my car and was trying to delete the evidence. My wife called me and was crying because she was so upset with her experience. She is on her way home now and we will review the footage on the camera. Either way, the way this situation was handled and the fact it even happened at all is absolutely unacceptable and I will not ever bring my vehicle back to this place. I will also warn my friends not to bring their vehicles to this place. I'm also going to get the name of this mechanic and will possibly be pressing criminal charges.

Sep 22, 2020 · Brandon Mickey

They helped me find an affordable ride that worked with my monthly income. there was no pressure to buy at all they did everything they could to insure I got the car I wanted and they exceeded expectations immensely I love my new car so much the staff are all friendly and I was a first time buyer and they made it easy and understandable for my first car I recommend looking here even if you aren’t looking for a Hyundai in particular they will help you find what you need Bri, JT, Chris, and Elvis we’re all super nice and helpful I will probably buy my next car there!

Feb 18, 2023 · Alonzo Fair