Southside Trailer Service, Inc.

Southside Trailer Service, Inc., located at 8405 Wattsburg Rd, Erie, PA 16509, USA, operates as a specialized "Auto Repair Station" with a significant focus on providing parts and services primarily for trailers, and likely, related heavy-duty vehicle components. They can be reached by phone at (814) 825-9100 or via mobile at +1 814-825-9100. While categorized broadly as an "Auto Repair Station," their core business, as suggested by their name and available information, leans heavily towards being a comprehensive supplier of trailer parts and offering associated maintenance and repair services.

For local users involved with trucking, hauling, landscaping, construction, or anyone owning trailers, understanding the environment, specific services and goods provided, key features, and any promotional information from Southside Trailer Service, Inc. is crucial. Based on objective information, they appear to be a dedicated resource for trailer-related needs.

The environment at Southside Trailer Service, Inc. would typically be that of a specialized parts store and service center for trailers. This means customers can expect a well-stocked showroom or counter area where they can browse and purchase a wide array of trailer parts. The facility likely includes a large inventory storage area to house the extensive selection of parts needed for various trailer types. Furthermore, given that they are an "Auto Repair Station" that services trailers, there would be service bays equipped to handle trailer repairs, maintenance, and installations. The physical space would be organized to efficiently manage both parts sales and service operations. The customer review mentioning assistance with a "cargo bar" suggests a helpful and accessible front-end environment where customers can get direct support for their needs. While "wait time sometimes could be determined a pain" indicates that, like many busy service centers, there can be periods of high demand, suggesting a well-frequented and active business.

The services and goods for sale at Southside Trailer Service, Inc. are geared towards fulfilling comprehensive trailer requirements. As a "leading Parts and Trailer supplier since 1974" with a "vast inventory" and being a "member of the HDA Truck Pride," they have access to "over 1,000s of different parts vendors." This indicates they stock a wide variety of parts including, but not limited to:

• Trailer components: Axles, brakes (electric and hydraulic), lights, wiring harnesses, couplers, hitches (gooseneck, 5th wheel, bumper pull), jacks, springs, tires, wheels, wheel bearings, and protectors.
• Cargo management: Cargo bars, tie-downs, and related accessories.
• Snow Plows & Spreaders: They are also a source for Sno-Way snow plows and parts, covering sales, service, purchases, and installations. This is a significant additional service for those in snow-prone regions.
• Trailer Sales: They offer new and used trailers, including small trailers, semi-trailers, storage containers, and frequently updated closeouts.
• Trailer Service & Repair: Although some sources suggest service is mainly at NY locations, the Erie location, being categorized as an "Auto Repair Station" and a "parts-only location" by some older descriptions, primarily functions as a parts store. However, some common trailer services (e.g., light repair, simple installations) could still be handled, especially given the "real helpful and patient" staff for parts assistance. Services on any type or make of trailer (large and small), including brake jobs, major wreck repairs (though primarily at NY service locations), and utility/semi-trailer inspections, are generally part of the broader Southside Trailer Service offerings across its network. The Erie location's strength lies in its parts supply, backed by knowledgeable staff.
• Mobile Repair: Some locations also offer mobile repair services for trucks, trailers, tires, and refrigeration. It is advisable to confirm if this service is available directly from the Erie, PA location.

Their extensive parts inventory and expertise in specialized equipment like snow plows and trailers make them a crucial resource for various sectors, including commercial fleets, independent contractors, and even individual owners of recreational trailers.

The features that stand out for Southside Trailer Service, Inc. are their knowledgeable and helpful staff, comprehensive inventory, and established presence in the industry. The customer review highlights the helpfulness and patience of their staff, particularly in assisting with identifying the correct "exact size for cargo bar," which is a common challenge when dealing with specific vehicle accessories. This indicates strong customer support and expertise in guiding customers through their needs. The mention of "Cory" and "Diane" also suggests a personalized and friendly approach to customer service, contributing to a positive experience. Being a company that has been a "leading Parts and Trailer supplier since 1974" signifies decades of experience and reliability in the business. Their affiliation with HDA Truck Pride further enhances their credibility and access to a vast network of parts. The capacity to handle "any type or make of trailer" underscores their versatility and broad expertise, making them a go-stop shop for diverse trailer requirements. While waiting times can occasionally be a concern, the overall helpfulness and depth of product knowledge often outweigh this for customers who need specific parts or guidance.

Regarding promotional information, specific advertised promotions for Southside Trailer Service, Inc. in Erie are not prominently detailed in the provided information, but general "promotions" are mentioned on their broader company website (though sometimes associated with specific services or locations, not just parts). However, their competitive pricing and extensive inventory often serve as their primary draw. Being a long-standing supplier and part of a large purchasing network like HDA Truck Pride allows them to offer competitive pricing on a vast range of parts. For customers, the reliability of finding the right part quickly and receiving expert advice can be more valuable than a small discount. Some common promotions in the auto parts industry include:

• Seasonal discounts on specific parts (e.g., winterizing supplies, summer towing accessories).
• Bundle deals on related items (e.g., brake kits, lighting packages).
• Loyalty programs for frequent buyers.
• Financing options for larger purchases, as indicated by "Pay NO INTEREST on your Find Truck Service® credit card purchase of $199 or more, if paid in full within 6 months" (though this is a third-party financing offer).

Local users are advised to contact Southside Trailer Service, Inc. directly at (814) 825-9100 to inquire about current inventory, specific part availability, pricing, and any ongoing specials or financing options that might apply to their needs. Their hours are typically Mon - Fri 8:00 am - 5:00 pm, with weekends closed, which is standard for a commercial parts supplier.

In conclusion, Southside Trailer Service, Inc. in Erie, PA, operates as a specialized "Auto Repair Station" by primarily serving as a comprehensive parts store for trailers and related heavy-duty vehicle components. With a vast inventory, knowledgeable and patient staff (like the helpful individual who assisted with the cargo bar), and a long-standing reputation in the industry, they are a reliable resource for individuals and businesses requiring trailer parts, accessories, and specialized equipment like snow plows. While specific promotions are not heavily advertised, their competitive pricing and extensive selection, backed by expert assistance, act as their core value proposition for local users.