Southeast Tire Inc.

Welcome to Southeast Tire Inc., located at 23 W La Salle St, Zanesville, OH 43701, USA. While categorized under "Auto Repair Stations" on some platforms, Southeast Tire Inc. primarily functions as a specialized tire shop, offering a range of services and goods related to tires for various types of vehicles. Serving the Zanesville community, they aim to be a local resource for tire sales, installation, and related maintenance services.

The environment of Southeast Tire Inc. is likely centered around the display and storage of a wide selection of tires. You can probably expect a storefront area where different tire brands, sizes, and types are showcased, along with a service area equipped with the necessary machinery for tire mounting, balancing, and alignment. Given one review mentions specializing in "big tires," their inventory might include a significant selection of tires for trucks and larger vehicles, in addition to standard passenger car tires. Customers can likely interact with staff at a counter to discuss their tire needs and schedule services. The overall atmosphere would be that of a retail and service-oriented business focused on tires and related automotive services.

Based on the company name and the customer reviews, Southeast Tire Inc. offers the following services:

• Tire Sales: They sell a variety of tires for different types of vehicles, as evidenced by the purchase of four truck tires mentioned in one review. Their inventory likely includes tires from various brands and for different seasons and driving conditions.
• Tire Installation: The positive review mentions the installation of tires by Frank and Steve, indicating that they provide tire mounting and balancing services.
• Tire Repair (Potentially Limited): While one negative review suggests they were unwilling to perform a simple patch on a warrantied tire, it's possible they offer basic tire repair services in other circumstances. However, their approach to warranty repairs seems to be a point of concern based on the feedback.
• Wheel Alignment (Implied): As a full-service tire shop, they likely offer wheel alignment services to ensure proper tire wear and vehicle handling. This is a common service associated with tire replacement and maintenance.
• Tire Warranty Services: They handle warranty claims for the tires they sell, although one customer experienced dissatisfaction with their handling of a warranty issue.

It's important to note that while they are listed under "Auto Repair Stations," the primary focus appears to be on tires. They may offer other minor automotive services, but the provided information doesn't elaborate on this.

The features of Southeast Tire Inc., as perceived through the lens of the customer reviews, present a stark contrast:

• Potential for Excellent "Hometown" Customer Service: One positive review praises the "Hometown" experience, highlighting professional, fast, and courteous customer service. The reviewer specifically mentions positive interactions with Andy over the phone and Frank and Steve during installation, recommending their services.
• Specialization in Big Tires (Potentially): One negative review states they "specialize in big tires," which might suggest a particular expertise or focus on tires for trucks and larger vehicles.
• Concerns Regarding Warranty Support: The negative review details a very disappointing experience with a warranty claim on a set of expensive tires. The customer felt the boss was rude, unhelpful, and unwilling to offer even a minimal-cost solution like an internal patch, despite the tire being within the warranty period. This raises significant concerns about their after-sales service and customer support when issues arise.
• Perceived Lack of Care for Regular Customers After Sales: The negative reviewer felt that the company "could care less about the little people with regular tires after they have your money," suggesting a potential difference in treatment or priority between customers with large tire purchases and those with standard needs or warranty issues.
• Inconsistency in Customer Experience: The two reviews present vastly different experiences, indicating a potential inconsistency in their customer service approach or how they handle different situations, particularly warranty claims.

Currently, the provided information does not include any specific promotional offers for Southeast Tire Inc. Tire shops often have promotions such as discounts on specific tire brands, seasonal tire sales (e.g., for winter or all-season tires), package deals that include installation and balancing, or rebates from tire manufacturers. To learn about any current promotions or special offers at Southeast Tire Inc., it is recommended to contact them directly at (740) 453-2744 or their mobile number +1 740-453-2744. You can inquire about any ongoing discounts on tire sets, special pricing on specific brands, or any bundled service deals that might be available. Checking their physical location or any online presence they might have could also provide information on current promotions.

In conclusion, Southeast Tire Inc. in Zanesville, OH, is a tire shop that offers tire sales, installation, and potentially related services like wheel alignment. Customer reviews present a mixed picture. One reviewer praised their professional, fast, and courteous "Hometown" service, while another detailed a very negative experience with warranty support, feeling the staff was rude and unhelpful. This inconsistency suggests that while some customers may have positive interactions, others might face challenges, particularly when dealing with after-sales issues like warranty claims. If you are considering Southeast Tire Inc. for your tire needs, it may be prudent to inquire about their warranty policies and customer service approach upfront. To learn about their current tire selection and any promotional offers, contacting them directly is recommended.