Source One Auto Parts

Auto Repair StationsMichiganKalamazoo CountyKalamazooNeptune Drive
Kalamazoo County . Michigan
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- +1 269-343-3323
- www.sourceoneautoparts.com
- 8100 Neptune Dr, Kalamazoo, MI 49009, USA
Operating Hours
Source One Auto Parts Introduce
Source One Auto Parts, primarily operating as an online auto parts store within the broad category of "Auto Repair Stations" (in the sense that it provides essential goods for auto repair), is a significant player in the automotive aftermarket. It distinguishes itself by specializing in providing both original equipment (OEM) and high-quality aftermarket auto parts. Their business model is geared towards serving a wide customer base, from individual car owners undertaking DIY repairs to professional mechanics and repair shops, by offering a vast selection of components directly through their online platform.
The "environment" of Source One Auto Parts is primarily digital, existing as a comprehensive e-commerce platform. This online presence means their "environment" is accessible to customers 24/7 from anywhere with an internet connection, offering unparalleled convenience. Behind the scenes, their operations involve a well-organized warehousing and logistics system to manage their extensive inventory of over 250,000 parts. Their commitment to "Same Day Shipping" on many items, with "Free Shipping" within the contiguous United States, indicates a streamlined and efficient fulfillment process designed to get parts to customers quickly. The design of their website, with various categories and search functionalities, creates an accessible and user-friendly "storefront" for Browse and purchasing parts.
Source One Auto Parts offers an incredibly diverse range of services, primarily focused on the sale and distribution of automotive components. Their services include:
- Extensive Parts Inventory: They boast an inventory of over 250,000 parts, covering almost every type of component a vehicle might need. This includes, but is not limited to:
- Engine Parts: Valve covers, radiator coolant caps, exhaust clamps, Nox sensors, fuel pump control modules, throttle bodies, fuel pumps, transmission fluid indicators, heater hoses, engine mounts, turbocharger intercooler hoses, etc.
- Brake & Chassis: ABS valves & modules, steering gear, rack & pinion, struts & shocks, and miscellaneous steering & brake components.
- Drivetrain: Axle shafts, CV shafts, carrier-differential & parts, clutches & related components, driveshafts, miscellaneous transmission & drivetrain parts, transfer cases, and transmission oil coolers.
- Wheel & Tire: Hubcaps, center caps, lug nuts, tires, tire pressure sensors, and wheels.
- Electrical: Batteries & power components, lighting, electrical & wiring, starting & jumping components, control modules, audio, video & navigation systems, and interior switches.
- Exterior: Fog lamps, various lighting components, and general exterior body parts.
- Interior: Airbags & clock springs, floor mats & carpet, and various interior accessories.
- Heat & Air Conditioning: Evaporator cores & heater cores, blower motors & resistors, radiators & condensers, and fan motors, clutches & blades.
- Other Categories: Accessories (exterior, interior, safety), tools & garage equipment (hand tools, power tools, air tools), oils & additives, dash cams & car audio, 4WD & outdoor equipment, and various service & maintenance items like belts, pulleys, and wipers.
- OEM and Aftermarket Parts: They provide both original equipment (OEM) parts, which are identical to the parts installed by the manufacturer, and high-quality aftermarket parts. This dual offering gives customers flexibility in terms of budget and specific needs.
- Online Shopping and Order Fulfillment: Their core service is facilitating online purchases. This includes a user-friendly website, secure payment processing, and efficient order fulfillment.
- Shipping Services: They offer "Same Day Shipping" for many items if ordered by a certain time (e.g., 2 PM EST, Monday-Friday), and "Free Shipping" within the contiguous United States. This is a significant logistical service that enhances customer convenience.
- Customer Support: They provide customer support, as indicated by their phone number and contact forms, to assist with inquiries, orders, and returns.
- Return & Exchange Policy: They offer a return and exchange policy, typically allowing returns within 30 days, providing a safety net for customers in case of incorrect or faulty parts.
The features that distinguish Source One Auto Parts are numerous and geared towards making the online auto parts buying experience efficient and reliable.
- Vast Inventory: With over 250,000 parts in stock and ready to ship, they offer one of the most comprehensive selections available online, increasing the likelihood that customers will find the exact part they need.
- Quality Assurance: They position themselves as "an industry leader in providing quality original equipment & aftermarket auto parts." This commitment to quality is crucial for customer trust, especially in the automotive sector.
- Competitive Pricing: They frequently run "deep discounts on select items" and aim to provide parts at competitive prices, making quality auto parts more accessible.
- Fast and Free Shipping: "Same Day Shipping" and "Free Shipping" within the contiguous U.S. are significant competitive advantages, addressing common concerns about online purchases.
- User-Friendly Online Platform: Their website is designed for easy navigation, allowing customers to shop by category or search for specific parts. This digital interface is a core feature of their service.
- Customer-Centric Approach: Their "About Us" section emphasizes appreciation for the opportunity to work with customers, suggesting a focus on customer satisfaction. Testimonials, particularly from their eBay store, frequently praise their fast shipping, accurate descriptions, and good communication, indicating a strong customer service ethic.
- Reputation as a Top-Rated Seller: On platforms like eBay, Source One Auto Parts consistently achieves a "Top Rated Seller" status with high positive feedback, signifying consistent delivery of outstanding customer service and reliable products.
Regarding promotional information, Source One Auto Parts actively uses several strategies:
- Direct Discounts: They frequently feature promotional codes on their website, such as "GET 5% OFF TODAY" using a specific code like "5OFFTODAY," encouraging immediate purchases.
- Highlighting Value Propositions: The "Free Shipping. Within the Contiguous United States" is a constant promotional feature that removes a common barrier to online shopping.
- Sale Categories: Their website features "On Sale" categories, allowing customers to easily find discounted items.
- Newsletter Sign-Up: They encourage customers to "sign up for our newsletter...to receive our special offers," indicating regular promotions and exclusive deals for subscribers.
- Volume and Availability: The promotion of "Over 250,000 Parts in Stock" and "Same Day Shipping" acts as a powerful incentive, assuring customers of immediate availability and quick delivery.
- Customer Testimonials/Feedback: While not explicit promotions, the high positive feedback and testimonials from satisfied customers on platforms like eBay serve as strong social proof, promoting their reliability and quality to potential new buyers.
In essence, Source One Auto Parts positions itself as a comprehensive, reliable, and convenient online source for a vast array of automotive components, catering to both professional and DIY repair needs through a focus on quality, speed, and competitive pricing.
Source One Auto Parts Photos
Source One Auto Parts Location
Source One Auto Parts Customer Reviews
I've purchased from them twice. First time went smoothly. Second time , I was unable to work on my car because of COVID and ended up not needing the part I ordered from them once I did get a chance to work on it. I missed the return window and asked to return it even with a restocking fee, and got a firm, gruff, "no." If you are expecting the good, customer-friendly customer service that has become the norm for online ordering, do NOT order from them. If you're sure that you have the correct part, are not worried about warranty, returns or other customer service, then treat them as a "fire and forget" purchase and don't expect good customer service in the future, like ordering from aliexpress.
Sep 11, 2020 · Brian Sadek
I purchased the wrong part (my fault) for my vehicle. They gladly accepted my return, but I made another mistake and returned my broken part. They gave me a partial credit even though they owed me nothing for a broken part I sent them. Great customer service from Clay! I will go out of my way to use them in the future.
Feb 18, 2021 · Paul Whitfield
Ordered a set of GMC All Terrain wheels/tires from Clay. Wheels/tires were in mint condition and packaged excellent with no damage upon arrival via motor freight. Clay communicated fast and gave me tracking number when shipped. Saved me lots of money versus buying from a dealer. Thanks again Clay and team at One Source for an excellent job. Look forward to many more purchases from you guys in the future!
Jul 13, 2018 · Samuel Thomas
Very bad company to buy from. I bought a parking brake assembly on eBay had it less than a month and it broke reached out to source one auto parts and no response. Be very careful with this company. I DO NOT RECOMMENDED THIS COMPANY THEY ARE SNAKES
Jan 29, 2024 · Shakur Shahid
I order parts from europe to them and every thing was ok. They answer to me quickly when i asked some details. Process of my order was fast. Shipment was well done. I receive parts as i expected. Perfect. You can trust them.
Jun 26, 2017 · Laurent GIRE
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