Soto’s auto glass repair

Located at 16598 D St, Victorville, CA 92395, Soto’s auto glass repair is listed under the platform category "Auto Repair Stations," suggesting they offer services related to auto glass repair and potentially replacement. However, recent customer feedback raises significant concerns about their reliability and service.

Multiple customer reviews describe negative experiences with Soto’s auto glass repair. One reviewer states that the business is a "joke," detailing an incident where they arrived hours past the stated opening time to find no one present after days of arranging a window repair. This same customer also reported a subsequent home appointment that was missed without any communication or response from the company.

Another customer shares a similar experience of a "no-show no call" for a scheduled appointment. Attempts to contact the business the following day were unsuccessful, as their calls were not answered. This is particularly concerning as the reviewer mentions having used their service previously with positive results, indicating a potential decline in service quality or reliability.

Based on this recent feedback, key issues reported by customers include:

• Unreliable Appointment Keeping: Instances of missed appointments both at the shop and for mobile service without notification.
• Poor Communication: Failure to respond to customers or provide updates regarding appointments.
• Inconsistent Service Quality: A past positive experience contrasts sharply with recent negative ones.

For local users in Victorville, CA, considering Soto’s auto glass repair for their auto glass needs, it is important to be aware of these recent negative reviews highlighting significant issues with their reliability and customer service. While past experiences may have been positive, current feedback suggests potential challenges in scheduling and receiving services from this establishment. It would be prudent to consider these recent experiences when making a decision.