Smithtown Transmissions Inc

Smithtown Transmissions Inc ico

(67 reviews)

Auto Repair StationsNew YorkSuffolk CountySmithtownEast Main Street

Suffolk County . New York

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 631-265-1515
  • www.smithtowntransmissions.com
  • 378 E Main St, Smithtown, NY 11787, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Smithtown Transmissions Inc Introduce

Smithtown Transmissions Inc, situated at 378 E Main St, Smithtown, NY 11787, USA, stands as a highly regarded "Auto Repair Station" in the local community. While its name suggests a specialization in transmissions, customer testimonials clearly indicate that this facility offers a comprehensive range of automotive repair and maintenance services, making it a versatile and reliable choice for vehicle owners in Smithtown and the surrounding areas. The phone number for inquiries and appointments is (631) 265-1515, which can also be reached via mobile at +1 631-265-1515.

Environment and Customer Experience

The environment at Smithtown Transmissions Inc, as highlighted by customer reviews, is characterized by professionalism and courtesy. Customers consistently praise the owner and staff for their respectful and helpful demeanor, which contributes significantly to a positive service experience. In a field where trust is paramount, the emphasis on honest and fair dealings sets this establishment apart. While specific details about the waiting area or facility aesthetics are not provided, the recurring theme in reviews points towards a clean, organized, and welcoming atmosphere where customers feel valued and their concerns are genuinely addressed. The clear communication and willingness of the team to explain necessary services demonstrate a commitment to transparency, empowering customers to make informed decisions about their vehicle's care. This approach fosters a sense of confidence and builds long-term relationships, turning first-time visitors into loyal patrons. The ease of scheduling and the efficiency with which services are performed also contribute to a seamless customer journey, allowing vehicle owners to get back on the road quickly and with peace of mind.

Comprehensive Services Offered

Despite its name, Smithtown Transmissions Inc provides a wide spectrum of automotive services, extending far beyond just transmission work. This versatility is a significant advantage for local users, as it allows them to address multiple car repair and maintenance needs at a single, trusted location. Based on customer feedback and typical offerings of a full-service auto repair station, their services include, but are not limited to:

  • Transmission Services: As indicated by the name, they are experts in transmission diagnostics, repair, and maintenance. This would cover automatic and manual transmissions, fluid checks and changes, and potentially rebuilds or replacements, ensuring smooth gear shifting and optimal vehicle performance.

  • Oil Changes: A fundamental aspect of vehicle maintenance, they perform efficient and thorough oil changes, which are crucial for engine longevity and performance. The reviews specifically mention customers coming in for oil changes, highlighting this as a popular and well-executed service.

  • Struts Replacement: One review explicitly mentions struts replacement, indicating their proficiency in suspension system repairs. This service is vital for vehicle handling, ride comfort, and tire wear.

  • Brake Service: Comprehensive brake inspections, pad and rotor replacement, and overall brake system maintenance are essential safety services offered. The reviews commend their precision and care in handling such critical components.

  • General Car Repairs: A customer states, "They do all car repairs, not just transmissions," confirming their capability to handle a broad range of mechanical issues. This would encompass engine diagnostics (e.g., check engine light issues), electrical system repairs, cooling system services, exhaust system repairs, and more.

  • Routine Maintenance: Beyond oil changes, this would likely include tire rotations, fluid checks, filter replacements (air, cabin, fuel), and general vehicle inspections to proactively identify and address potential issues before they become major problems.

  • Diagnostic Services: Utilizing their knowledgeable mechanics, they are equipped to accurately diagnose complex automotive problems, ensuring that the root cause of an issue is identified and properly addressed.

The ability to provide such a wide array of services positions Smithtown Transmissions Inc as a convenient "one-stop shop" for local residents, minimizing the need to visit multiple specialized repair facilities for different automotive needs.

Key Features and Strengths

Several features make Smithtown Transmissions Inc a highly recommended automotive service provider:

  • Knowledgeable and Capable Mechanics: Customer testimonials consistently praise the mechanics for their expertise and skill. This ensures that repairs are performed correctly and efficiently, leading to lasting solutions.

  • Professional and Courteous Staff: The team's professionalism and friendly demeanor create a comfortable and trustworthy environment for customers, which is a significant factor in positive service experiences.

  • Honesty and Fairness: Customers express a high level of trust, noting that the business is "fair and honest." This commitment to integrity is crucial in the automotive repair industry, where customers often rely on the shop's expertise for crucial decisions.

  • Confidence in Service: The recurring sentiment is that customers feel "confident" they are receiving the best care for their car, indicating a strong belief in the quality of workmanship and the advice provided.

  • Efficiency and Precision: The review mentioning "incredibly efficient" and "handled with care and precision" highlights their operational effectiveness, ensuring that work is done thoroughly and in a timely manner.

  • Comprehensive Explanations: The team takes the time to "explain what needed to be done," which is a valuable feature for customers who may not be familiar with automotive technicalities. This transparency builds trust and helps customers understand the value of the services rendered.

  • Broad Service Capability: The fact that they perform "all car repairs, not just transmissions" is a major competitive advantage, making them a go-to option for a wide range of automotive issues.

Promotional Information

While specific current promotional offers for Smithtown Transmissions Inc are not detailed in the provided information, businesses in the "Auto Repair Stations" category frequently utilize various strategies to attract and retain customers. Given the overwhelmingly positive feedback regarding their service quality, honesty, and professionalism, their primary "promotion" appears to be their strong reputation and word-of-mouth referrals. However, it's common for reputable auto repair shops to offer:

  • First-Time Customer Discounts: A percentage off the first service or a specific introductory offer.

  • Seasonal Maintenance Packages: Bundled services, such as winter readiness checks or summer A/C tune-ups, often at a discounted rate.

  • Oil Change Specials: Often used as a recurring promotion to bring customers in for basic maintenance, potentially leading to additional service needs being identified.

  • Referral Programs: Incentives for existing customers who refer new clients to the shop.

  • Online Coupons: Discounts accessible via their website or local online directories.

  • Loyalty Programs: Rewards points or exclusive discounts for repeat business.

To inquire about any ongoing promotions or to schedule a service, local users are encouraged to contact Smithtown Transmissions Inc directly at (631) 265-1515. The strong positive reviews suggest that customers value the quality of service and trust they receive, even if it's not always tied to a specific promotional discount, highlighting the long-term value provided by the establishment.

Smithtown Transmissions Inc Photos

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Smithtown Transmissions Inc Location

Smithtown Transmissions Inc Customer Reviews

I have found a service station that I can count on in Smithtown Transmissions. The owner and staff are professional and courteous. The mechanics are both knowledgeable and capable. I am confident that I am getting the best care for my car. They do all car repairs, not just transmissions. I trust that this business is fair and honest and I would highly recommend them for any car servicing that is needed.

Apr 19, 2025 · Lois A

I had an amazing experience at Smithtown Transmission! I came in for an oil change, struts replacement, and brake service, and I couldn’t be happier with the results. The team was professional, knowledgeable, and incredibly efficient. They took the time to explain what needed to be done and made sure everything was handled with care and precision. I 100% recommend this place!

Apr 22, 2025 · Bryan Machado

Anna and Sean completely helped ease a very bad moment into a pleasant experience. They were honest and forthright and have a high level of business. They go the extra mile and I am thankful for their service. Strongly recommend over any dealership service. Smithtown transmission saved me over $1000 dollars from the initial dealer quote. Smithtown Transmission properly diagnosed and performed the job in a timely manner. They even stayed late! To make sure the job was done, and waited for me to pick up after hours.

Mar 21, 2025 · Jared Hudson

⭐️⭐️⭐️⭐️⭐️ Smithtown Transmissions is an absolute gem, and Sean and Anna are the kind of people you rarely find in the auto repair world—honest, kind, and genuinely committed to helping their customers. Their workmanship is top-notch, and their integrity is second to none. I had the unfortunate experience of dealing with a botched engine installation from another shop, which led to my transmission seizing up due to improper labor. The pressure buildup caused the transmission to blow its seal, leaving me in a tough spot. Enter Sean and Anna—who not only diagnosed the issue with expert precision but also took the time to explain all my options in a way that was transparent and fair. Sean’s words still stick with me: "I just make sure everything is right." And he truly does. Instead of just fixing the transmission and sending me on my way, he went the extra mile to correct the sloppy work from the previous mechanic, ensuring my car was safe and reliable. They didn’t have to do that, but that’s just the kind of people they are. Beyond their phenomenal mechanical skills, what truly sets Smithtown Transmissions apart is their honesty and their willingness to help. They treated me like family, not just another customer. Their pricing was more than reasonable, and they never tried to upsell or push unnecessary repairs. They genuinely care about their customers, and that level of integrity is so rare in this industry. If you need transmission work—or any mechanic you can truly trust—look no further. Smithtown Transmissions is simply the best. Sean and Anna, thank you for everything! You’ve earned a lifelong customer. 🚗💯

Feb 13, 2025 · Robert Stevenson

*Smithtown Transmission was a life saver!* The transmission on my truck decided to go on my way to work(Monday). I called them and they got me in the next day(Tuesday). By FRIDAY they had the truck back to me! My truck is heavily modified and I wanted to upgrade the internals and torque converter. Sean knew exactly what I wanted and ordered the parts right away. Anna and Donna were extremely helpful in answering any questions I had and kept me in the loop the whole time. I cannot thank them enough and highly recommend them to anyone with transmission problems!

Dec 02, 2024 · Ray Scerbo