Smith's Towing Service

I called them thinking it was emergency # to my insurance State Farm road side assistance as I broke down in busy intersection. Turns out it was an independent company outside of State Farm which was deceiving. The service was exceptionally prompt and the driver was very thoughtful/caring person who was able to get me out of a bad situation. He also offered a ride home after we dropped the car off to a mechanic of my choice. The only part I did not like, the service was above my price range for a tow from Ann Arbor to Milan of $215.00 which was pricey I thought. Other then that, service was fast and professional. Driver went above and beyond my expectations of a tow service.

Jan 09, 2025 · Dasha Shchukina

Absolutely the best service I have ever had. I had to have my EV towed to a charging station and when we arrived each of the chargers were undergoing a data reset. The driver (I wish I had asked him his name) waited patiently until the reset was over and I was successfully plugged in before he unhooked my car. He wanted to make sure my car was actually charging before he left. This was on a Sunday and they were one of the few towing services open. You just don’t find customer service like that anymore!

Dec 09, 2024 · Vicki Stouffer

My car broke down in the middle of a turn around on Jackson Rd around 6:30pm. My tow truck guy got there less than 10 minutes after I called, hooked my car up and took us up the road to the shop. He was fast, courteous and professional. Highly recommend!

Jan 17, 2025 · Chelsea Shaw

Smith’s Service was responsive, arriving in less than one hour. Technician was courteous, kind, and quickly removed my flat and placed my spare so I could get to my appointments. I received an immediate electronic receipt which I sent to my insurance company. Terrific experience. I may never call any other automobile service again.

Nov 21, 2024 · Patricia Marsh

They were very quick to arrive. The driver even helped push my car out of a tight parking spot in order to get my car hooked up to the truck in a way that wouldn't damage my car, so I was appreciative of his knowledge and respectfulness. They are also reasonably priced!

Oct 11, 2024 · Jennifer Phillips