Simpsons Auto

Welcome to Simpsons Auto, an Auto Parts Store situated at 2589 Williams Dr, Waterford Township, MI 48328, USA. Operating within the Auto Repair Stations category, Simpsons Auto appears to offer services related to auto parts and, based on customer reviews, also provides junk car removal services. It is important to present an objective introduction based solely on the provided customer feedback, which unfortunately highlights significant negative experiences.

Information regarding the physical environment of Simpsons Auto is not described in the provided reviews. Therefore, we cannot offer any insights into the store's layout, cleanliness, or overall atmosphere. The focus of the customer feedback is primarily on interactions with staff and the services provided, rather than the physical premises.

Based on the limited information gleaned from the customer reviews, Simpsons Auto seems to function as an Auto Parts Store, potentially offering a variety of automotive components and accessories. Additionally, one review explicitly mentions "junk car services," indicating that the business may also be involved in the removal or recycling of unwanted vehicles. However, the specific range of auto parts sold, or any other potential services offered (such as vehicle repair or maintenance), cannot be determined from the provided text.

The features of Simpsons Auto, as perceived through the lens of the customer reviews, are overwhelmingly negative. One review recounts an alarming and highly unprofessional interaction involving a staff member in the office. The customer alleges that this individual was "very ignorant and rude" and made threatening statements, including a physical threat. The presence of law enforcement at the scene, while not explained, further underscores the severity of the reported incident. This review raises serious concerns about the professionalism and conduct of at least one member of the staff.

The second review details a significant failure in customer service related to a promised junk car pickup. The customer contacted Simpsons Auto and scheduled a pickup, setting aside other tasks to accommodate the agreed-upon time. However, after waiting for an extended period without any communication, the customer had to initiate contact only to be informed that the pickup would be delayed by several days without prior notice. The customer understandably expressed extreme dissatisfaction with this lack of communication and the resulting inconvenience, labeling it "horrible customer service." This incident points to potential issues with the reliability and communication aspects of their junk car removal service.

Given the severely negative nature of both provided customer reviews, it is impossible to identify any positive features of Simpsons Auto based on this information. The feedback focuses entirely on highly unsatisfactory experiences related to staff conduct and service reliability.

There is no information whatsoever regarding any promotional offers, discounts, or special services that Simpsons Auto might be providing. The customer reviews do not mention pricing or any incentives to use their services. Therefore, we cannot provide any details about potential promotional activities.

In conclusion, based on the limited but strongly negative customer feedback available, Simpsons Auto in Waterford Township, MI, appears to be an Auto Parts Store that also offers junk car removal services. However, the provided reviews highlight significant concerns regarding unprofessional and threatening behavior from a staff member and a severe lack of communication and reliability in their junk car pickup service. Potential customers should be aware of these reported experiences when considering Simpsons Auto for their auto parts or junk car removal needs.