RJS Quick Lube and Auto Center

For individuals in Waterford Township, Michigan, seeking automotive services, RJS Quick Lube and Auto Center is a local establishment located at 2179 Dixie Hwy, Waterford Township, MI 48328. This center aims to provide various automotive maintenance and repair services, particularly focusing on quick lube offerings and, notably, also functions as a U-Haul Neighborhood Dealer, providing moving truck and trailer rentals.

The environment at RJS Quick Lube and Auto Center, based on customer feedback, appears to be a mixed bag. Some reports suggest issues with service speed and customer interaction, citing instances of long wait times even in seemingly empty bays. Other comments indicate dissatisfaction with how issues are addressed and the overall customer experience, mentioning dismissive attitudes and challenges with communication. It is important for prospective customers to consider these varied accounts when evaluating the facility's atmosphere and operational efficiency.

Regarding services, RJS Quick Lube and Auto Center's primary offering, as indicated by its name, is quick lube services, including oil changes. Beyond this, as an auto center, it is expected to handle a range of general automotive maintenance and repair needs. However, specific details about the full scope of their repair services (e.g., brakes, diagnostics, tire services beyond rotations, engine work, etc.) are not extensively detailed in the provided information. It is crucial for customers to inquire directly about the specific service their vehicle requires to ensure it aligns with the center's capabilities. A significant aspect of their business, as publicly available information shows, is their role as a U-Haul rental location. This means they facilitate the rental of moving trucks, trailers, and potentially offer related moving supplies, catering to individuals with relocation needs in addition to their automotive services.

The features of RJS Quick Lube and Auto Center, based on customer reviews, point to some areas of concern regarding consistency and customer satisfaction. While the business aims to provide quick services, some experiences suggest delays and miscommunication. For instance, reports describe situations where oil changes were not completed to satisfaction, leading to serious issues shortly after leaving the shop. Other feedback mentions what customers perceived as unreasonable pricing and attempts to perform unneeded services, such as alignments, even when deemed unnecessary by the customer. The approach to problem-solving, as described in some reviews, also indicates a perceived lack of preparedness and accountability when errors occur. The fact that they also operate as a U-Haul rental outlet suggests they may be a convenient stop for those looking to combine vehicle maintenance with moving logistics.

In terms of promotional information, the provided reviews do not detail specific current promotions or loyalty programs offered by RJS Quick Lube and Auto Center. However, as a quick lube and auto center, they may offer standard promotions common in the industry, such as discounts on oil changes or package deals for routine maintenance. Customers interested in potential savings or special offers are encouraged to contact them directly to inquire about any ongoing deals. The contact information provided is (248) 456-1900 or mobile phone +1 248-456-1900, and their address is 2179 Dixie Hwy, Waterford Township, MI 48328. Their hours, as per U-Haul listings for their second address (3735 Highland Rd), indicate they are typically open Monday to Friday from 9 AM to 5 PM, and Saturday from 9 AM to 1 PM, remaining closed on Sundays. It is advisable to confirm the operational hours for the Dixie Hwy location and for specific auto repair services, as they might differ or be subject to change.

In conclusion, RJS Quick Lube and Auto Center in Waterford Township, MI, offers essential services like oil changes and functions as a U-Haul rental point. While it provides convenience for some basic automotive needs and moving truck rentals, potential customers should be aware of the varied customer experiences reported online, particularly concerning service efficiency, pricing transparency, and problem resolution. It is recommended to communicate clearly about the services required and confirm all costs upfront to ensure a satisfactory experience.