Silver Star Motors Parts Department

Auto Repair StationsNew YorkQueens CountyLong Island City37th Avenue
Queens County . New York
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- Overview
- Intro
- Photos
- Location
- Reviews
- +1 718-361-2966
- www.silverstarny.com
- 35-01 37th Ave, Long Island City, NY 11101, USA
Operating Hours
Silver Star Motors Parts Department Introduce
Silver Star Motors Parts Department is a trusted destination for all your automotive needs, located at 35-01 37th Ave, Long Island City, NY 11101. Specializing in auto parts, tire sales, and car repair services, Silver Star Motors has built a reputation for excellence among local residents and vehicle owners in the United States. The store is part of the larger Silver Star Motors dealership, known for its expertise in Mercedes-Benz vehicles, but it also serves customers with various makes and models.
At Silver Star Motors Parts Department, we prioritize customer satisfaction and provide top-notch service to ensure your automotive needs are met efficiently. Our team of knowledgeable professionals is dedicated to helping you find the right parts, tires, or repairs for your vehicle. Whether you're a loyal Mercedes-Benz owner or need services for another make, Silver Star Motors is here to assist you with expertise and care.
- Auto Parts: We carry a wide range of genuine and high-quality auto parts for all vehicles. Our knowledgeable staff can help you find the right part for your car, ensuring compatibility and durability.
- Tire Sales: Silver Star Motors offers a variety of tires to suit different vehicle types and driving conditions. From performance tires to all-season options, we have what you need for optimal road safety.
- Car Repair Services: Our team provides expert car repair services, including diagnostics, maintenance, and repairs for both domestic and international vehicles. We use only the highest quality parts and follow manufacturer guidelines to ensure your vehicle is in top condition.
Silver Star Motors Parts Department prides itself on creating a welcoming and professional environment for all customers. Our store is well-organized, with easy-to-navigate aisles and a diverse selection of parts and tires. The store's layout makes it convenient for both individual customers and professionals to find what they need quickly.
Our staff are highly trained and knowledgeable about various vehicle makes and models, ensuring that you receive accurate information and recommendations. Whether you're looking for a specific part or need advice on the best tire for your car, our team is here to help with professionalism and expertise.
Customers who have visited Silver Star Motors Parts Department have shared their experiences:
- "The parts department at Silver Star Mercedes-Benz consistently impresses with its excellence. Kenny, Mike, and Chin deliver outstanding service that never disappoints. Their expertise and dedication ensure you always find exactly what you need. It’s truly a pleasure to work with such a knowledgeable and helpful team!"
- "As a loyal customer since 2002, I have had a very disappointing experience. My car's issues remain unresolved despite extensive time and cost. The parts were not repaired properly, and the warranty was voided incorrectly. This experience has been exceedingly disappointing." - Atdhe kukiqi
While we are grateful for the positive feedback, we are also committed to addressing any concerns and improving our services to ensure all customers have a satisfactory experience.
Silver Star Motors Parts Department offers special promotions throughout the year to help you save on parts, tires, and repair services. Be sure to check back regularly for ongoing deals and discounts. Additionally, we offer military discounts and price matching on select parts and tires to serve our customers better.
Located at 35-01 37th Ave, Long Island City, NY 11101, Silver Star Motors Parts Department is easily accessible for local residents. Our store hours are Monday through Saturday from 9 AM to 8 PM and Sunday from 9 AM to 6 PM. For more information or to place an order, feel free to visit us at the store or contact us directly.
We look forward to serving you and helping you maintain your vehicle with our high-quality products and services!
Silver Star Motors Parts Department Photos
Silver Star Motors Parts Department Location
Silver Star Motors Parts Department Customer Reviews
The parts department at Silver Star Mercedes-Benz consistently impresses with its excellence. Kenny, Mike, and Chin deliver outstanding service that never disappoints. Their expertise and dedication ensure you always find exactly what you need. It’s truly a pleasure to work with such a knowledgeable and helpful team!
Sep 03, 2024 · James Yang
Dear Manager I am writing to express my deep dissatisfaction with the recent service I received at your dealership. Despite the extensive time and cost involved, my car's issues remain unresolved. Specifically: 1. My vehicle is still shaking, indicating that the initial problem has not been fixed. 2. The rims, which I had previously repaired at your dealership, are now damaged again. However, I was informed that the warranty is void because the repairs were allegedly not done at an authorized Mercedes-Benz service center, which contradicts my records. Moreover, the entire process has been extremely inconvenient: - I waited for three weeks to get my car back. - Now, I have to take my car to another Mercedes-Benz dealership to have these issues addressed properly. As a loyal customer since 2002, always driving a new S-Class Mercedes, this experience has been exceedingly disappointing. I expect a higher level of service and accountability. Sincerely, Atdhe kukiqi
May 21, 2024 · Kukiqi Kukiqi
Took quite some time for ordered charger cable replacement part to arrive, then waited over 2 weeks more for repairs. Though loaner car was given, it definitely ruined our July 4th weekend plans. Furthermore, very frustrated to see dashboard lit up showing low coolant a day after car was retrieved, with family on the road for a mini vacation drive. ☹️ Advised service to do courtesy computer check on dashboard before car is released!
Jul 27, 2021 · j makayan
I went there to pick up a battery I ordered. The parts guy was friendly and professional. It was a pleasure to deal with him. He should be an example for all people who have to deal with the public.
Jan 21, 2023 · Joe V
Great dealership. Employees here are awesome.
May 28, 2024 · CESAR FLOREZ
Good prices comparing to other dealers. Local and very helpful staff. Will recommend
Nov 24, 2021 · mynameistsomas
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