Seymour Ford Collision

Excellent customer service and great work. They handled my repairs quickly and communicated frequently with updates. Very easy experience working with my insurance. Highly recommend!

Jan 29, 2025 · Victoria Veda

I am extremely disappointed with my experience at Seymour Ford collision. I brought my car in to have some paint damage fixed and was horrified when I picked it up to find that they had chipped the paint in the process. While they did fix that mistake, I am now facing new issues with paint drips and missing paint where the trunk opens. This is completely unacceptable and shows a lack of attention to detail on behalf of the technicians at the dealership. To make matters worse, I was shocked to find out that they used a paint pen to touch up the paint instead of properly applying clear coat. The result is an eyesore that looks like a quick fix rather than a professional repair job. It's clear that quality is not a priority at Seymour Ford. But the disappointment didn't end there. I also noticed that my tinted windows were significantly bubbled after they cleaned them with ammonia (something like windex). This was never an issue before and I was told it was due to 'bad tint.' However, I find it hard to believe that my tint suddenly became bad after being cleaned by a dealership. It seems more likely that their cleaning methods were the cause of the bubbles, and they are now trying to pass the blame onto my tint. Overall, I am incredibly disappointed in the service I received at Seymour Ford. Not only did they cause more damage to my car, but they also failed to properly fix it and damaged another part of my car in the process. The lack of attention to detail and professionalism is alarming and I would not recommend this dealership to anyone. I hope they take the time to improve their services and properly train their technicians, so no one else has to go through the same disappointment that I did.

Mar 05, 2024 · Brianna Hubbard

Not only did my vehicle take months it had to go to another shop to be fully fixed. When looked over, hood is sitting off and there's damage to my driver's side door that wasn't there prior to bringing it in. To the point it's leaking air and shoved in almost a half inch from the back door. Save your money and time. Don't recommend this place to anyone.

Jan 09, 2023 · Sierra Hicks

I was in an accident in 2022 and April 2023. The collision center has gone above and beyond! Very thankful for their professionalism and informative details. I will always recommend this team!

Apr 20, 2023 · Lulu Elf

Went way beyond to get everything perfect. A big thank you to the body shop staff! Specially to the guy who did everything to get my keys working.

Mar 29, 2022 · Joann Thomson