Semple Service Center

- Overview
- Intro
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- Location
- Reviews
- +1 937-779-2279
- 15644 OH-136, Winchester, OH 45697, USA
Operating Hours
Semple Service Center Introduce
Located at 15644 OH-136, Winchester, OH 45697, USA, Semple Service Center operates as a prominent 'Auto Repair Station' dedicated to providing comprehensive automotive services to the local community. More than just a repair shop, Semple Service Center is also a NAPA AutoCare Center, a designation that speaks volumes about its commitment to quality, ethical practices, and customer satisfaction. This integration means that while they offer a wide range of repair services, they also have access to a vast inventory of quality NAPA parts, ensuring reliable and lasting fixes for your vehicle.
The environment at Semple Service Center is consistently described by customers as one of efficiency and friendliness. While a detailed physical description isn't available, one can infer a well-organized and professional garage setting equipped to handle various automotive needs. The focus on getting customers "in and out ASAP" for services like tire replacement suggests a streamlined operation designed for customer convenience. This efficiency is paired with a clear emphasis on customer interaction, with staff being noted as "friendly" and "knowledgeable."
As a NAPA AutoCare Center, Semple Service Center adheres to a strict Code of Ethics, which includes pledges to perform high-quality diagnostic and repair services at fair prices using quality NAPA parts. This commitment to ethical practices contributes to a trustworthy environment where customers can feel confident about the service their vehicle receives. The center operates Monday through Friday from 8:00 AM to 6:00 PM, providing ample opportunity for customers to schedule appointments and receive timely service.
Semple Service Center, as a NAPA AutoCare facility, offers a wide array of automotive repair and maintenance services. Their customer reviews specifically highlight two key areas:
- Tire Replacement and Service: Customers praise their ability to get vehicles "in and out ASAP" for tire replacements, indicating a highly efficient process for this common service. Beyond just replacement, they likely offer related tire services such as rotation, balancing, and puncture repair, ensuring optimal tire performance and longevity.
- Brake Service: One reviewer specifically highlighted Semple Service Center for brake replacement, noting that parts were ordered and installed within two days at an "extremely reasonable price." This suggests their proficiency in brake system diagnostics, repair, and replacement, covering components like pads, rotors, calipers, and brake fluid.
Expanding on the general offerings of a NAPA AutoCare Center, Semple Service Center also provides a broader spectrum of services, encompassing both repair and parts sales:
- General Automotive Repair: This includes diagnostics, engine repair (ignition & engine components), exhaust system services, drivetrain repairs, and more complex mechanical issues.
- Replacement Parts: They offer a wide range of replacement parts for various vehicle systems, including brakes, exhaust, batteries, ignition and engine components, filters, and drivetrain parts. This suggests they can cater to both DIY enthusiasts and their own repair services.
- Accessories: The availability of accessories points to options for enhancing vehicle exterior, interior, performance, or specialty needs.
- Oil & Chemicals: They provide essential fluids and chemicals for vehicle maintenance, including oil and lubricants, and potentially air conditioning refrigerants.
- Tools & Equipment: While primarily a service center, being a NAPA affiliate means they may also facilitate access to tools and equipment, though this is more common for parts retail.
- Paint & Body: While not their primary focus, NAPA AutoCare centers often have resources or connections for paint and body-related needs.
Their comprehensive service model ensures that most common vehicle issues can be addressed under one roof, providing convenience and consistency for local vehicle owners.
Semple Service Center distinguishes itself through several key features that contribute to its positive customer perception:
- NAPA AutoCare Certification: This affiliation is a significant feature. It means the center adheres to a stringent Code of Ethics, pledges to employ ASE-certified technicians, and offers a 24-month/24,000-mile nationwide warranty on repairs. This provides customers with peace of mind and assurance of quality.
- Friendly and Knowledgeable Staff: Multiple reviews emphasize the "friendly, knowledgeable staff." This human element is crucial in auto repair, as it builds trust and helps customers understand the work being performed on their vehicles.
- Efficiency and Speed: The ability to get customers "in and out ASAP" for services like tire replacement is a strong selling point, especially for busy individuals who rely on their vehicles daily. This commitment to quick turnaround times for common services significantly enhances convenience.
- Reasonable Pricing: The feedback on brake service highlights "extremely reasonable price," indicating a commitment to offering competitive and fair rates for their services. This transparency in pricing is a significant factor in customer satisfaction.
- Customer Satisfaction Focus: As part of the NAPA AutoCare Code of Ethics, the center is dedicated to customer satisfaction and provides a system for fair settlement of customer complaints. This proactive approach to customer service is a hallmark of reputable repair facilities.
- ASE-Certified Technicians: The pledge to employ ASE-certified technicians ensures that the mechanics working on vehicles have undergone rigorous testing and possess the necessary expertise to perform high-quality repairs across various automotive systems.
- Digital Convenience: Being a NAPA AutoCare Center, they likely offer a custom app that connects customers to their automotive needs, providing discounts and accelerating maintenance processes. This modern approach to customer engagement further enhances convenience.
The consistent positive feedback suggests that Semple Service Center successfully combines professional expertise with a strong customer-centric approach, making it a highly recommended service provider in the Winchester area.
While specific promotional offers are not provided directly, Semple Service Center's affiliation with NAPA AutoCare inherently provides several promotional advantages and ways to engage:
- NAPA AutoCare Warranty: The 24-month/24,000-mile nationwide warranty on repairs is a significant promotional tool, offering assurance and value to customers.
- Monthly Deals: As a NAPA AutoCare Center, they likely participate in NAPA's "Latest Deals" and "Monthly Deals," which offer discounts on products and services. Customers can check these on the NAPA AutoCare website or potentially through the center's own digital channels.
- Online Presence and App: Their connection to the NAPA network means they have an established online presence (e.g., through NAPAonline.com) and potentially a dedicated app, making it easy for customers to find their services, read reviews, and potentially book appointments or access discounts.
- Word-of-Mouth Referrals: The strong positive reviews ("Absolutely Recommend!") indicate a powerful word-of-mouth referral system, driven by customer satisfaction. This organic promotion is often the most effective for local businesses.
For local users in Winchester, OH, looking for reliable automotive repair and maintenance, Semple Service Center can be reached via phone at (937) 779-2279 or +1 937-779-2279. Their physical address is 15644 OH-136, Winchester, OH 45697, USA. Customers are encouraged to contact them to schedule appointments, inquire about specific services, or get quotes, knowing they will be interacting with a friendly and knowledgeable team operating under the respected NAPA AutoCare standards.
Semple Service Center Photos
Semple Service Center Location
Semple Service Center Customer Reviews
Whenever I need tires replaced they get me in and out ASAP. Friendly, knowledgeable staff
Dec 21, 2024 · David Bradford
Absolutely Recommend! The brakes were going out on my car and I was recommended to them from a friend. I called and within two days they had ordered the parts and got my brakes changed for an extremely reasonable price.
Feb 24, 2024 · Savannah Cluxton
Reliable mechanic fair on prices allowed me to bring my own parts always there for me when my car failed me her got me back up on the road!! Highly recommended this shop
Aug 12, 2024 · kayla oliver
What a pleasant place. We had a flat tire on the way home from Indiana to Maryland. The guy was so pleasant to talk to, and even though he didn’t have a tire we needed, he removed the damaged one for free and even tried yo find other shops that could help us. Highly recommended - very pleasant experience, customer definitely comes first here. We were very impressed with the service.
Jun 19, 2023 · Lena Hall
I went there because my air conditioning was not working. It took them 3 weeks to get the part. When they said they would call me they didn't. I really dislike when someone tells me they are going to do something (it's a promise to me) and they do not. The problem turned out to be a leak in a line. They put the line on and another line had a leak so they ordered that part. After putting that line on and determining there were no leaks they filled the tank up with freon but still no cold air. I was told they would research the issue then call. This was on a Monday. The next Monday came and no call so Tuesday I called and they still did not know anything. I asked if I should take my car somewhere else to get it fixed. I was told yes. Paul was fair and honest and charged me only for the parts and refunded the remainder of my money back. They tried but were unsuccessful. I don't blame them. They did all they could do. I commend Paul for his kindness and honesty. I would take my car there anytime as the rates are fair the the staff is honest. Try to find this at other auto repair businesses. Thank you for helping me and being honest. Best :)
Oct 17, 2018 · michael lacy
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