A.C. Glass

For individuals and businesses in West Union, Ohio, and the surrounding communities in need of glass services, A.C. Glass is a highly recommended and well-established local provider. Located at 9 CIC Blvd, West Union, OH 45693, USA, A.C. Glass specializes in a comprehensive range of glass solutions for automotive, residential, and commercial applications. While the prompt categorizes it under "General Contractor" and prompts for an "Auto Repair Station" introduction, the provided customer reviews and external information clearly indicate that A.C. Glass is a dedicated glass specialist, directly serving the needs related to vehicle glass, and by extension, supporting the "Auto Repair Stations" ecosystem by providing essential replacement parts (windshields, side windows, etc.) crucial for vehicle safety and functionality. They are indeed a Specialty Contractor with a strong focus on glass glazing.

A.C. Glass operates from a physical location at 9 CIC Blvd, which suggests a dedicated facility for their glass work. While details of their exact shop setup are not provided, their ability to handle various types of glass services – from auto to residential and commercial – implies a well-equipped workshop with the necessary tools for cutting, installing, and repairing glass. Importantly, A.C. Glass also offers mobile service to customers' homes or offices. This is a significant feature, especially for auto glass replacement, where a cracked windshield can hinder driving. Their mobile service enhances convenience, bringing their expertise directly to the customer, minimizing disruption and inconvenience.

The company prides itself on a structured approach to service. They work closely with "most local insurance agencies" to streamline the process for automotive clients, particularly when dealing with insurance claims for windshield replacements. This partnership minimizes hassle for the customer, as highlighted in one of the reviews, making the repair process smoother and more efficient.

A.C. Glass provides a broad spectrum of glass services, showcasing their versatility and expertise:

• Auto Glass Services: This is a core offering, encompassing repair and replacement of auto glass for both foreign and domestic cars and trucks. This includes windshield replacement, side window replacement, and potentially rear window and sunroof glass services. Their ability to work with insurance companies directly is a major benefit for vehicle owners.

• Residential Glass Services: A.C. Glass extends its expertise to homes, offering professionally installed glass for various applications. This includes, but is not limited to, replacement windows (vinyl windows are specifically mentioned), glass for showers and custom shower enclosures, table tops, skylights, mirror walls, and general window and door glass repairs and replacements. They are known for installing new windows and doors in numerous local homes.

• Commercial Glass Services: For businesses, A.C. Glass handles commercial door and window installation, including storefronts, glass entrances, and various glass and glazing needs for businesses and churches. This demonstrates their capability to manage larger-scale projects and provide specialized glass solutions for commercial properties.

• Mirrors: Beyond standard glass, they also provide services related to mirrors, which can range from custom-cut mirrors for homes or businesses to mirror installations.

Their comprehensive offering makes them a go-to specialist for all glass-related needs, whether for a personal vehicle, a home improvement project, or a commercial build or renovation.

A.C. Glass consistently receives high praise for several key features that define its customer experience:

• Exceptional Customer Service and "Down Home" Care: Multiple reviews highlight the "wonderful friendly people" and "good old down home customer care." This suggests a personalized, approachable, and highly attentive service where customers feel valued and well-informed throughout the process. The staff's willingness to stay "in touch every step" exemplifies strong communication.

• Professionalism and Timeliness: Customers commend their punctuality and efficiency, noting that work is "done in a timely manner." The mobile service, in particular, demonstrates their commitment to prompt and convenient service delivery.

• Quality Workmanship: Reviewers express high satisfaction with the outcome, with one customer loving "the way my car looks now" after the service. This indicates a focus on delivering high-quality results that meet or exceed customer expectations.

• Seamless Insurance Coordination: Their ability to work directly with insurance companies, as mentioned, is a significant advantage for customers, simplifying the claims process and eliminating "hassle." This convenience adds substantial value.

• Local Business Support: The emphasis on supporting local small businesses resonates with customers who prioritize community involvement. A.C. Glass is recognized as "one of the best around," fostering loyalty within the community.

• Experienced and Trusted: A.C. Glass was started in 1997 by Jesse Dozier, Jr. and his father, building the company "from the ground up." Jesse's wife, Casey, joined in 2001 to manage the office. With decades of experience, they have become known as the "#1 glass company in our area" and are "known and trusted." They take pride in being "small town" business owners and building personal relationships with customers. This long-standing presence and family-run ethos contribute to a strong sense of trust and reliability.

A.C. Glass is currently rated 5 out of 5 overall on platforms like Angie's List, with high scores for quality, value, professionalism, responsiveness, and punctuality. They also offer free project estimates and accept Discover, MasterCard, and Visa.

While specific daily promotions are not mentioned, A.C. Glass's primary "promotion" is its strong reputation for customer service, quality, and convenience, particularly the mobile service and insurance coordination. Their long history since 1997 and consistent positive feedback serve as powerful endorsements.

For local users in West Union and surrounding areas, A.C. Glass is highly recommended for any auto, residential, or commercial glass needs. To inquire about services, get a free quote, or schedule an appointment, customers can directly contact them via phone at (937) 544-4091 or +1 937-544-4091. Given the immediate need often associated with glass damage, their responsiveness and mobile service are key factors that make them an excellent choice. It is always advisable to call for specific details, especially if dealing with an insurance claim, to ensure a smooth and efficient service experience with A.C. Glass.

In essence, A.C. Glass is more than just a general contractor; it is a specialized glass solutions provider deeply rooted in the West Union community, offering expert services with a strong emphasis on customer care and convenience. Their commitment to quality and efficient, hassle-free service makes them a premier choice for glass repair and replacement.