S & A's Tire and Car Mall

For local vehicle owners in Philadelphia, Pennsylvania, and the surrounding areas, S & A's Tire and Car Mall, located at 2019 Cemetery Ave, Philadelphia, PA 19142, operates within the Auto Repair Stations category, offering both tires and car-related services. The business advertises itself as being open 24 hours, suggesting a focus on accessibility and potentially emergency services. To provide an objective introduction for local users, it is essential to consider the available customer reviews, which present a mixed perspective on their service quality and reliability.

The limited information from the two provided customer reviews does not offer a comprehensive view of the environment at S & A's Tire and Car Mall. One positive review focuses on the prompt roadside assistance received, which implies a mobile service capability in addition to a physical shop. The negative review details a prolonged and ultimately unsatisfactory service experience at an unspecified location, presumably the shop, but provides no descriptive details about the premises itself. Local users seeking information about the shop's environment may need to consult additional online reviews or consider visiting the location to assess it firsthand.

Based on the customer feedback, S & A's Tire and Car Mall offers tire-related services, including tire replacement and repair. One positive review explicitly mentions a tire blowout and the subsequent fast service provided by an individual named Nas, who quickly installed a new tire. This suggests that tire sales and installation are among their core services. The negative review also involves a tire blowout, indicating that they handle emergency tire replacements, even offering mobile assistance. However, this same review details issues with tire availability, communication, and the quality of a temporary tire provided. The mention of a tire pressure sensor issue after the service suggests they may also handle tasks related to tire monitoring systems.

The business name, "S & A's Tire and Car Mall," implies a broader range of car-related services beyond just tires. However, the provided reviews do not offer specific details about other potential services such as oil changes, brake repairs, or general mechanical work. The focus of the feedback is solely on tire-related incidents. Local users interested in a complete list of services offered by S & A's Tire and Car Mall should contact them directly at (267) 296-0321 or +1 267-296-0321.

The features of S & A's Tire and Car Mall, as gleaned from the customer reviews, present a stark contrast. A notable positive feature is their apparent willingness to provide mobile roadside assistance in emergency situations, as highlighted by the customer whose tire blew out on Columbus Boulevard. The positive review also emphasizes the speed and respectful nature of the service received from Nas. The advertised 24-hour operation could also be considered a significant feature, offering convenience and accessibility at any time. However, the negative review points to several concerning features.

One significant negative feature is the issue with inventory management, as the shop reportedly did not have the correct tire size in stock after removing the damaged one. This led to a considerable delay for the customer. Furthermore, the lack of proactive communication about the stock issue resulted in the customer waiting for an extended period without an update. The provision of a temporary tire with a known defect ("a bubble") as a solution to get the customer home, followed by its immediate failure, raises concerns about the quality of temporary fixes and the potential safety implications.

The subsequent delays in providing a proper replacement tire and the technician arriving unprepared for the repair (lacking basic tools) further highlight significant shortcomings in their service process and professionalism. The failure to address the tire pressure sensor warning that appeared immediately after their service indicates a lack of follow-up and customer care. The attempt to dismiss the sensor issue as a common occurrence, even with new tires, rather than investigating a potential problem caused during their service, is also concerning.

The contrasting experiences in the two reviews suggest a potential inconsistency in service quality and customer handling. While some customers, like the one assisted by Nas, may receive fast and helpful service, others may encounter significant delays, communication issues, and potentially substandard temporary repairs. This inconsistency makes it challenging for local users to predict the level of service they might receive.

Regarding promotional information, the provided reviews do not mention any specific promotions or discounts offered by S & A's Tire and Car Mall. The emphasis in the positive review is on the speed and helpfulness of the emergency service, rather than any special pricing. Local users interested in any potential promotions or discounts should contact the business directly at the provided phone numbers or inquire when seeking their services.

In conclusion, S & A's Tire and Car Mall in Philadelphia, PA, offers tire services, including potential 24-hour availability and mobile assistance. While one customer reported a fast and respectful emergency tire replacement, another detailed a highly negative experience involving inventory issues, poor communication, a faulty temporary tire, significant delays, and unresolved post-service problems. This stark contrast in customer experiences suggests that service quality may be inconsistent. Local users considering S & A's Tire and Car Mall should carefully weigh these accounts and potentially seek additional reviews or information to make an informed decision about their tire and car service needs. Contacting the business directly to inquire about their services, procedures, and any potential promotions is also recommended.