Ruscitti & Decker Auto Service, Inc.
- Overview
- Intro
- Photos
- Location
- Reviews
- +1 814-833-2032
- www.ruscittisauto.com
- 530 Kelso Dr, Erie, PA 16505, USA
Operating Hours
Ruscitti & Decker Auto Service, Inc. Introduce
Ruscitti & Decker Auto Service, Inc. has established itself as a reputable and reliable Auto Repair Station within the local community, providing a comprehensive suite of automotive services and offering the necessary goods to ensure vehicles operate at their peak performance. Catering to a wide range of automotive needs, from routine maintenance to complex diagnostics and repairs, Ruscitti & Decker Auto Service, Inc. aims to be the trusted partner for local drivers seeking quality car care and dependable service.
The environment at Ruscitti & Decker Auto Service, Inc. typically reflects a professional and customer-focused approach. Customers can expect a well-maintained reception area where they can comfortably discuss their vehicle's issues with knowledgeable service advisors. The service bays are generally equipped with modern automotive repair tools and diagnostic equipment, indicating a commitment to utilizing current technology for efficient and accurate service. The overall atmosphere is one of competence and reliability, designed to instill confidence in customers entrusting their vehicles to their care. A clean and organized facility often underscores their dedication to professionalism.
As a full-fledged Auto Repair Station, Ruscitti & Decker Auto Service, Inc. offers a broad spectrum of services designed to address virtually any automotive concern. Their routine maintenance services are essential for vehicle longevity and include oil changes, fluid flushes (transmission, coolant, brake), filter replacements (air, oil, fuel, cabin), tire rotations, and comprehensive vehicle inspections. When it comes to repairs, their expertise covers a wide array of systems, including brake service and repair (pads, rotors, calipers, hydraulics), engine diagnostics and repair (from minor issues to major overhauls), transmission service and repair (both automatic and manual), exhaust system repair, steering and suspension work (shocks, struts, alignments), and electrical system diagnostics and repair (battery, alternator, starter, wiring). Furthermore, they are often equipped to handle heating and air conditioning (HVAC) system repairs, ensuring passenger comfort in all conditions. Their diagnostic capabilities are also a key offering, utilizing advanced tools to accurately identify the root cause of vehicle problems.
To facilitate their comprehensive service offerings, Ruscitti & Decker Auto Service, Inc. provides access to a wide range of high-quality automotive parts and components. They typically stock or have established relationships with reputable parts suppliers to ensure they can source the necessary items for any repair or maintenance task. This includes quality brake components, batteries, belts, hoses, spark plugs, filters, fluids, and a multitude of other parts required for various vehicle systems. By prioritizing the use of durable and reliable parts, they aim to ensure the longevity and effectiveness of their repairs, providing customers with lasting solutions.
A cornerstone of Ruscitti & Decker Auto Service, Inc.'s reputation is the skill and experience of their automotive technicians. These professionals are often certified and undergo continuous training to stay abreast of the latest automotive technologies and repair techniques. Their expertise enables them to accurately diagnose complex issues and perform repairs with precision and efficiency. Customers can have confidence in the knowledge and abilities of the technicians working on their vehicles, knowing that they are in capable hands.
The utilization of advanced diagnostic technology is another significant feature. Modern vehicles are increasingly complex, relying heavily on electronic control systems. Ruscitti & Decker Auto Service, Inc. typically invests in state-of-the-art diagnostic equipment that allows their technicians to effectively troubleshoot and identify problems within these intricate systems. This technology, combined with their technicians' expertise, ensures accurate diagnoses and efficient repairs, saving customers time and money.
Transparency and clear communication are also paramount at Ruscitti & Decker Auto Service, Inc. They understand the importance of keeping customers informed throughout the service process. Service advisors typically take the time to explain the findings of inspections, outline the necessary repairs, and provide clear and accurate cost estimates. Obtaining customer approval before proceeding with any non-essential work is a standard practice, fostering trust and ensuring a transparent service experience.
Promotional information for Ruscitti & Decker Auto Service, Inc. can vary depending on the time of year and local market conditions. They may offer seasonal specials on services such as oil changes, brake inspections, or air conditioning checks in preparation for summer or winter. Discounts on specific maintenance packages or coupons for first-time customers are also possibilities. To stay informed about potential savings, local users are encouraged to check their website (if available), look for local advertising in community newspapers or online directories, or contact them directly to inquire about any current promotions or discounts. Building strong relationships within the local community often involves offering incentives to attract and retain customers.
In conclusion, Ruscitti & Decker Auto Service, Inc. stands as a reliable and comprehensive Auto Repair Station dedicated to providing high-quality automotive repair, maintenance, and diagnostic services to the local community. Their commitment to a professional environment, skilled technicians, advanced technology, and transparent communication aims to build lasting trust with their customers. By offering a wide range of services and utilizing quality parts, they strive to ensure the safety and reliability of every vehicle they service. Local users seeking dependable automotive care are encouraged to consider Ruscitti & Decker Auto Service, Inc. for their vehicle maintenance and repair needs, and to inquire about any current promotions that may be available.
Ruscitti & Decker Auto Service, Inc. Location
Ruscitti & Decker Auto Service, Inc. Customer Reviews
Most trustworthy mechanic in Erie. Had my starter replaced, it was faulty, and they replaced it for free. Love that they use parts with a warranty in case something happens. Been going here for almost 30 years, not one complaint
Feb 12, 2025 · Icedventimocha
This is the real deal. They are knowledgeable, experienced and kind. For anyone looking for a family mechanic, I highly recommend them.
May 16, 2025 · Pooch Palace
We were passing through Erie on a fishing trip and my buddies older Suburban was having a clutch problem. We worried about him getting back to WV but this owner / operator took care of the issue and said, “no charge” get back home safely! This doesn’t happen these days!!! Thank you so much and God Bless You!
Jun 22, 2024 · David Sarkus
Had an oil change go wrong, which resulted in oil all over my garage floor and down the length of my long driveway. Although the problem was fixed , I was left to clean up this very large mess. When I mentioned the fact that I had oil everywhere, all I received was an apology. Apparently my time has no value. If I hadn't noticed the oil leaking this could have resulted in a ruined engine.
Oct 06, 2023 · Garth Grotkowski
First off not a great place if you have only one car and have to wait for the car to be done. Seems dropping the car is their preferred way to roll. And it also seems to kind of urk the receptionist when you have to wait and want an actual appointment as opposed to a day to drop off the car. We made it clear my husband had to wait for the car and we're told a time to bring the car in, which was when the mechanics were at lunch. My husband took our car there for inspection and we knew bearings were going to need changed. The inspection went fine then when they went to work on the bearings the guy torched the brake line, they were unable to repair it then, needing the part, leaving my husband stranded. He is literally walking right now very angry and feeling not too confident in the mechanics ability since the brake line was torched! I don't know what will happen tomorrow when somehow my husband is supposed to make it back there to pick up our car but hopefully they will be taking responsibility for the brake line and not charging for parts or labor. Update: My husband let me know they did offer to give him a ride home but not only was he feeling too angry but we needed groceries, so he chose to walk and get what we needed and wait there for his mom to help. One of the main mechanics came in Saturday morning and had the car ready before noon, fixing the damage done by the younger mechanic, my husband also overheard the younger mechanic suggesting to rig a brake line to fix the car, thankfully the main mechanic had more sense. Our car is important and carries around a family of 6, we have to fully trust who we have working on the car, and while there may be trust in the main mechanic, the younger guy is definitely not trustworthy in my opinion, and so for us trust in the business as a whole is diminished. They did offer a discount of 10% for the trouble.
Mar 13, 2021 · Rain Shanti
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