Roswell INFINITI Of North Atlanta Service

Roswell INFINITI Of North Atlanta Service ico

(102 reviews)

Auto Repair StationsGeorgiaFulton CountyRoswellAlpharetta Highway

Fulton County . Georgia

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  • +1 678-701-4055
  • www.roswellinfiniti.com
  • 11405 Alpharetta Hwy, Roswell, GA 30076, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed

Roswell INFINITI Of North Atlanta Service Introduce

Roswell INFINITI Of North Atlanta Service, located at 11405 Alpharetta Hwy, Roswell, GA 30076, USA, functions as a dedicated Auto Repair Station primarily focused on INFINITI vehicles. As an authorized dealership service center, it provides a specialized environment and services designed to meet the specific needs of INFINITI owners, whether for routine maintenance, complex repairs, or genuine parts acquisition.

Environment

As a dealership service center, Roswell INFINITI Of North Atlanta Service typically offers a clean, professional, and well-maintained environment. Customers can expect a comfortable waiting area equipped with amenities such as complimentary Wi-Fi, beverages, and snacks, ensuring a pleasant experience while their vehicle is being serviced. Some reports also indicate the availability of a children's playroom and multiple lounges to work in, catering to various customer needs. The facility is designed to reflect the premium nature of the INFINITI brand, often featuring modern aesthetics and organized service bays. The service center also provides conveniences like early drop-off, late pick-up, and online service appointment scheduling to streamline the customer's visit. For added convenience, complimentary loaner vehicles are often available, and a complimentary car wash is provided with service, highlighting their commitment to a comprehensive customer experience.

Services Offered

As a full-service dealership under the "Auto Repair Stations" category, Roswell INFINITI Of North Atlanta Service offers an extensive range of maintenance, repair, and parts services specifically for INFINITI vehicles. Their offerings are conducted by factory-certified technicians who possess in-depth knowledge of INFINITI engineering and technology. Key services include:

  • Routine Maintenance: This encompasses essential services such as oil changes, tire rotations and balancing, fluid checks, and multi-point inspections. These are crucial for maintaining vehicle longevity and performance.

  • Advanced Diagnostics and Repair: The service center is equipped with specialized diagnostic tools to accurately identify and address complex issues, from engine diagnostics (check engine light, fluid light, service light, etc.) to transmission service, heating/cooling systems, and electrical system repairs.

  • Brake System Services: Comprehensive brake services, including pad and rotor replacement, brake fluid changes, and overall brake system inspections to ensure optimal stopping power.

  • Tire Services: Beyond rotations and balancing, they offer tire mounting and replacement, as well as various wheel alignment services (for FWD, RWD, AWD, 4WD vehicles).

  • Genuine INFINITI Parts: As an authorized dealer, they provide and install genuine OEM (Original Equipment Manufacturer) INFINITI parts, ensuring compatibility, quality, and often, warranty coverage for the parts themselves.

  • Warranty Repairs: A significant advantage of a dealership service center is their ability to perform warranty-covered repairs without complications, given their direct affiliation with the manufacturer. This ensures that services are performed according to manufacturer specifications and often at no cost to the customer if the vehicle is under warranty.

  • Engine and Exhaust System Repairs: Services range from head gasket and valve repairs to complete engine replacement or rebuilds, as well as exhaust system maintenance.

  • Fuel and Steering Systems: Maintenance and repair of fuel filters, hoses, pumps, and comprehensive steering system services.

  • Belts and Suspension Systems: Replacement of timing and alternator belts, and repair of suspension components such as axles, mounts, and struts.

  • Recall Repairs: Customers can have any open recalls on their INFINITI vehicle addressed at no cost, as manufacturers are legally required to cover these repairs.

  • INFINITI Valet Service: For added convenience, they offer complimentary service pick-up and drop-off within a standard radius (typically 20 miles), regardless of the vehicle's age or warranty status.

Key Features

Roswell INFINITI Of North Atlanta Service distinguishes itself with several key features:

  • Factory-Certified Technicians: All technicians are specially trained and certified by INFINITI, possessing unparalleled expertise in all INFINITI models. This ensures that vehicles receive service that adheres to the highest manufacturer standards.

  • Genuine INFINITI Parts: The exclusive use of Genuine INFINITI Parts guarantees that replacements are designed specifically for your vehicle, maintaining its original performance, safety, and integrity. This is a crucial aspect for long-term vehicle health and for maintaining manufacturer warranties.

  • Dealership-Level Resources: Being part of an INFINITI dealership provides access to the latest diagnostic equipment, technical service bulletins, and direct support from the manufacturer, which independent shops may not have.

  • Comprehensive Warranty Support: They are fully equipped to handle all warranty-related repairs, streamlining the process for customers whose vehicles are still under manufacturer warranty.

  • Customer Amenities: The provision of comfortable waiting areas, complimentary refreshments, Wi-Fi, and loaner vehicles enhances the overall service experience, making it more convenient and less disruptive for customers.

  • Established Reputation: With a history dating back to 1989, the dealership has accumulated experience and often receives recognition for customer satisfaction, including multiple INFINITI Award of Excellence wins and DealerRater awards, indicating a commitment to quality service.

Promotional Information

Roswell INFINITI Of North Atlanta Service frequently offers various promotions and specials to its customers. While specific, ongoing offers are subject to change, common promotions often include:

  • Service Specials: Discounts on routine maintenance services like oil changes, tire rotations, brake services, and alignment specials.

  • Parts Specials: Promotions on genuine INFINITI parts and accessories.

  • "Spend More, Save More" Incentives: Tiered discounts where customers save a higher amount as their service expenditure increases.

  • Free Diagnostic Services: Often, check engine light scans and other standard diagnostics are offered free of charge.

  • Financing Options: Programs like "Service Now and Pay Later" may be available, allowing customers flexibility with payments for larger repairs.

Customers are encouraged to visit the official Roswell INFINITI of North Atlanta website or contact the service department directly at (678) 701-4055 to inquire about the most current service specials and promotions. They also list their service hours as Monday to Friday from 8:00 AM to 5:00 PM, and Saturday from 8:00 AM to 3:00 PM, closed on Sundays. They emphasize their commitment to transparency and providing excellent customer service, aiming to build lasting relationships with INFINITI owners in the Roswell and North Atlanta area.

Roswell INFINITI Of North Atlanta Service Photos

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Roswell INFINITI Of North Atlanta Service Location

Roswell INFINITI Of North Atlanta Service Customer Reviews

Will only bring my car here if it’s under warranty. Otherwise, they rip you off. Went to have an oil change, tire rotation and to have a piece of my door handle that had come off reattached. Unfortunately, the small chrome plated plastic piece was broken on the underside so they were going to quote what it would take to order a new piece and put it on. $430! That included part and labor. While waiting for the oil change, I decided to look up the part directly from the Infiniti Parts website. I could order the part directly from Infiniti for $80! Terrible! I can order it directly from your company for $80 but if you order it and put it on, you will charge me $430? Can’t trust this department anymore. Would rather go to a trusted service shop, not affiliated with a dealership, for all future work.

Jul 19, 2024 · Lyndsay Shirley

Although I didn’t buy the vehicle Anthony provided a positive experience for me. I recommend them.

Feb 03, 2025 · tarry clifton

It was wonderful. I talked to a salesman named Jennifer Townsend and she was the greatest. SHe is very friendly, very helpful and knows her stuff. I was very impressed.

Nov 05, 2024 · Janet Driver

Their service experience is pleasant (snacks and TV) and prompt.

Mar 22, 2025 · Larry Brownlee

I had a great experience at the Roswell Infiniti Dealership. The staff were all so helpful, kind, and accommodating. The process was smooth and I enjoyed doing business with them.

Jul 15, 2024 · Philicity Sanders