Rogue Offroad

Auto Repair StationsNevadaClark CountyLas VegasNorth Production Court
Clark County . Nevada
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- Overview
- Intro
- Photos
- Location
- Reviews
- +1 702-907-3478
- www.rogue-offroad.com
- 4220 N Production Ct, Las Vegas, NV 89115, USA
Operating Hours
Rogue Offroad Introduce
For adventure seekers and off-road enthusiasts in Las Vegas, Nevada, elevating their vehicle's capabilities and appearance is a passion. Rogue Offroad stands as a dedicated "Auto Repair Station" that specializes in the exciting world of off-road vehicle customization, performance upgrades, and the sale of specialized parts. Located at 4220 N Production Ct, Las Vegas, NV 89115, USA, Rogue Offroad is the go-to destination for those looking to transform their trucks, SUVs, and Jeeps into trail-conquering machines. Customers seeking expert advice or to schedule services can reach them at (702) 907-3478 or via mobile at +1 702-907-3478.
The environment at Rogue Offroad is clearly tailored to the off-road community. Instead of a typical general auto repair shop, imagine a facility designed to showcase and install robust aftermarket components. This likely includes a showroom area displaying various suspension kits, wheels, tires, bumpers, winches, and lighting solutions. The service bays would be equipped to handle the unique challenges of off-road installations, such as heavy-duty lifts, precise alignment for modified suspensions, and custom fabrication if needed. The overall atmosphere would resonate with passion for the off-road lifestyle, appealing to customers who want knowledgeable advice and high-quality work for their specialized vehicles. Its location on N Production Ct suggests it's situated in an industrial or commercial area, providing ample space for vehicle customization and easy access for trucks and modified SUVs.
As an "Auto Repair Station" within this niche, Rogue Offroad provides both specialized services (installation, customization) and sells goods (parts) essential for off-road builds. This integrated approach means customers can get expert advice on the best parts for their specific needs and have them professionally installed, ensuring compatibility and optimal performance.
Rogue Offroad offers a comprehensive suite of services and goods, all centered around enhancing a vehicle's off-road performance and aesthetics. Their expertise, as highlighted by customer reviews, goes beyond just selling parts; it's about providing holistic build solutions:
- Suspension Upgrades and Installation: This is a core service. Customers seek services like installing leveling spacers or, as one reviewer mentioned, a more advanced solution like the Bilstein 5100 suspension. This includes lift kits, coilover systems, shocks, and all related components to improve ground clearance, wheel travel, and ride quality for off-road conditions.
- Wheels and Tires Sales and Installation: Off-road vehicles require specialized wheels and tires that can handle rugged terrain. Rogue Offroad would offer a wide selection of aftermarket wheels designed for durability and performance, along with aggressive all-terrain (AT) and mud-terrain (MT) tires from leading brands. They also provide professional mounting, balancing, and alignment.
- Custom Off-Road Builds: This is where their expertise truly shines. As one reviewer enthusiastically stated, "His knowledge of off-road builds and his expertise in the business by far outmatches anyone else I spoke to in the area." This involves creating tailored solutions for customers, encompassing multiple modifications to achieve specific off-road goals, from mild trail readiness to extreme rock crawling setups.
- Performance Parts and Accessories: Beyond suspension, they would likely sell and install a range of other off-road accessories and performance parts, including:
- Bumpers (front and rear, for improved approach/departure angles and protection)
- Winches and recovery gear
- Off-road lighting (LED light bars, pods, auxiliary lights)
- Fender flares and body armor
- Performance exhausts and air intakes
- Re-gearing for optimized power delivery with larger tires
- Differential upgrades and lockers
- Diagnostics and Check-ups: Before or after a build, a comprehensive check of the truck, including setting up suspension components, ensures everything is functioning optimally for safety and performance, as mentioned by a reviewer.
The customer testimonials provide powerful insights into the distinguishing features and the positive customer experience at Rogue Offroad:
- Highly Knowledgeable Staff (Shawn Specifically): The overwhelming feedback points to exceptional expertise. One reviewer states, "Very knowledgeable staff," and another praises "Shawn's knowledge of off-road builds and his expertise in the business by far outmatches anyone else I spoke to in the area." This depth of knowledge is crucial for guiding customers through complex off-road modifications.
- Honest and Value-Oriented Recommendations: A standout feature is their integrity. Shawn "recommended the Bilstein 5100 suspension instead" of just leveling spacers, even though the price for installation was similar. This suggests they prioritize the customer's best interest and long-term satisfaction over quick, easy sales. The customer "Couldn't be happier" with this advice. The review further states, "Will not sell you anything you don't need," which is a significant trust-builder.
- Exceptional Customer Service: Reviewers emphasize "excellent customer service" and feeling "like a valued customer who appreciates your business." This contrasts sharply with negative experiences at other shops, suggesting a truly customer-centric approach.
- Problem Solvers and Rescuers: One customer had a "HORRIBLE experience at another local shop" and found Rogue Offroad to be the solution, with Shawn "cleared his schedule to complete my build." This highlights their willingness to go above and beyond for customers facing difficulties.
- Comprehensive Vehicle Assessment: Beyond the immediate build, they perform a "complete check of the truck" and take the time to "talk to me about continuing my build," demonstrating a holistic approach to vehicle customization and customer education.
- Competitive Pricing for Value: The reviewer who was quoted the "same price just to install spacers" at other shops but received a superior suspension upgrade for that price at Rogue Offroad indicates excellent value for money.
While specific seasonal promotions aren't listed, the most compelling "promotional information" for Rogue Offroad comes directly from their satisfied customers and their core business values:
- "DON'T waste your time researching other businesses in the area for an off-road build just go straight to Rogue Off Road": This direct, emphatic endorsement is the most powerful form of promotion, driven by genuine customer satisfaction.
- Expert Advice and Custom Solutions: Their commitment to not selling unnecessary parts and recommending optimal solutions (like Bilstein 5100 over spacers) is a major selling point.
- Superior Customer Experience: The emphasis on feeling "like a valued customer" and receiving "excellent customer service" sets them apart in a competitive market.
- Holistic Build Approach: They don't just bolt on parts; they perform comprehensive checks and offer guidance for future upgrades, creating a long-term partnership with customers.
For local users in Las Vegas considering off-road modifications for their vehicles, Rogue Offroad emerges as a top recommendation. When engaging with them, consider the following:
- Clearly Communicate Your Off-Road Goals: The more details you can provide about how you plan to use your vehicle, the better they can tailor recommendations.
- Be Open to Expert Suggestions: Their staff, particularly Shawn, is lauded for their knowledge and honest advice, so be receptive to their recommendations, even if they differ from your initial ideas.
- Plan for Potential Scheduling: Given their popularity and dedication to comprehensive builds, it might be wise to schedule appointments in advance, especially for larger projects.
- Inquire About Their Full Range of Services: While the reviews focus on suspension and builds, ask about wheels, tires, armor, lighting, and other accessories to get a complete picture of their capabilities.
Rogue Offroad has clearly established itself as more than just an auto parts store or repair shop; it's a specialist hub where off-road dreams are brought to life through expert knowledge, honest advice, and exceptional customer service.
Rogue Offroad Photos
Rogue Offroad Location
Rogue Offroad Customer Reviews
Very knowledgeable staff. I was going to install leveling spacers on my 4Runner and shawn recommended the bilstien 5100 suspension instead. Couldn’t be happier especially since the other Offroad shops wanted the same price just to install spacers. I’ll be back for wheels and tires next.
Mar 31, 2025 · Tommy “TomCat” Fellows
I want to give a HUGE shout out to Rogue Off Road. After having a HORRIBLE experience at another local shop I will not name the shop, but I can tell you, DON'T waste your time researching other businesses in the area for an off-road build just go straight to Rogue Off Road. His knowledge of off-road builds and his expertise in the business by far outmatches anyone else I spoke to in the area. Shawn cleared his schedule to complete my build And performed a complete check of the truck, set up my suspension and took the time to talk to me about continuing my build. If you want to have excellent customer service and to feel like a valued customer who appreciates your business, and Will not sell you anything you don't need, Rogue Off Road is the number one spot in Vegas for off-road builds. 🤙🤙
May 08, 2025 · Todd Burgess
Shawn and the crew at Rogue are amazing! Called and spoke directly with Shawn about my ideas for a build and he nailed it! From customer service to awesome installation, it’s clear they take pride in their chosen profession. Had some parts delays that extended the wait… but couldn’t be happier with the end result.
Dec 17, 2024 · Andrew Little
Worst customer service of any offroad parts supplier I've ever dealt with. My tacoma is fully built and I've bought from many many different vendors....Rogue...the worst. I had an almost identical situation to the previous reviewer here. I also ordered a GTFO ARB mount (I luckily ordered the actual compressor and other parts needed elsewhere...only the mount from Rogue). They have a note on the site to check on stock even if the page says it's in stock (dumb method to begin with). I left a note within my order, as well as follow up email right after ordering to please let me know if there are any stock or shipping delays expected since I had a trip coming up that I was planning to have this all installed for (which did not happen even though I planned this out 2 months in advance). I received nothing back responding to my questions. A couple weeks go by with nothing from them so I emailed again asking for status. no reply. Email again the following day. They respond to that third email telling me they will ship by "end of the week or early next." I waited until wednesday of the following week with still no updates so I followed up again asking for status and if it shipped. I was then told it would ship between wed and fri of that week. I again waited until Tuesday of the following week with no update and email again for status. In this email I mentioned possibly having to cancel the order if I don't get a real answer of eta. I received no reply but instantly got a tracking number as if the product had shipped. I waited two days without replying while the tracking showed waiting for UPS to pick up. No movement. I emailed again asking and they replied, "The package is ready for pick up and we are just pending on UPS to pick up the package at our location. We have requested pick up and are being told that it should be picked up today."...complete BS because that's not how UPS works. They don't just show up whenever. You request a time slot and they show up. I waited 5 more days with no movement on the tracking number. Asked again with no reply.....2 days later the mount finally shows up and arrives with no hardware. The mount comes in two pieces that need hardware to connect to each other as well as to the actual truck. When I emailed about the hardware, they apologized and told me they'd ship out the next day. 7 more days go by with no hardware. When I had finally had enough of these guys and threatened to file a claim with CC company, they replied that they had shipped via USPS and must've gotten lost. Now they try to tell me that the mount doesn't come with hardware (when I know it does because I watched several install videos of the product as well as talked to real people who purchased it and all received a baggy of hardware and install instructions) and they were doing me a favor by sending them to me. If I want another one sent, I'd have to pay for it. If I could rate these incompetent idiots a zero, I would. This was not only the worst experience out of any of the parts I have ever bought on any car I have ever owned, but it's clear to me now that this is their normal based on other reviewers. Take this warning.....DO NOT...I repeat...DO NOT give this company your money. Just buy it somewhere else. I wish I would've just bought the SLEE mount instead (considering its stainless steel while the rogue one has a crappy powder coating over non stainless that scratches during install around the mounting hole only to leave areas susceptible to rust down the line.) Hopefully you don't make the same mistake I made by trusting Rogue with my hard-earned money. EDIT (In response to Rogue's reply).....more excuses and lies. Didn't install just test fit and it scratched. Just get the SLEE brand and avoid these guys and their continued excuses of why they do a horrible job. Lastly, his mention of sending them to me twice....come on....do you really believe that twice these got lost in the mail? And its pretty convenient that they used USPS and dont have a tracking number to prove it vs using UPS like all their other shipping.
Mar 10, 2025 · Scotty Adams
I purchased a compress and mount, on 12/29/24, for my 3rd gen Tacoma and made an error when entering my address. I turned around and immediately emailed them stating what happened and provided them with the correct info. No response. Few weeks later, I call asking for an update on my order and get told oh, it should all be here by the end of the week and we’ll ship it out next week. While on the phone, I let them know again of the issue with the address and was told they’d fix it. Few weeks few by and I called again asking for an update. Again was told, oh should be here by the end of the week and it’ll ship the next week. Cool I get it, supply chain and what not now a days. But I called a 3rd time and was told the same thing again! After two more weeks of waiting I sent an email asking for an update. Again, no reply from them. I did however suddenly get a notice my order had shipped. Well another week goes by and my order is sitting idle waiting to be picked up according to UPS. During this week, I get a message from rough country that my compressor had shipped. Awesome, but not. FedEx didn’t have the address correct. Wonder why? Maybe because they didn’t update it when I told them about the error? Well after that, I sent ANOTHER email stating I was very annoyed with the situation and lack of communication from them and wanted to know what the hell was going on with my order as it’s sat idle for a week and now the issue with fedex. Again, no reply. But now suddenly there is activity on my tracking number. Still haven’t heard from them which is fine at this point. I do not intend to do business with them ever again and recommend that you take your hard earned money else where to people who care.
Mar 05, 2025 · Alex Merklin
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