Rogee's Auto Repair & Sales

Welcome to Rogee's Auto Repair & Sales, an auto repair station and used car dealership located at 98 Wales Rd in Sabattus, Maine. Operating within the Auto Repair Stations category, Rogee's Auto Repair & Sales aims to serve the local community by providing automotive maintenance, repair services, and the sale of vehicles. As with any service provider, customer experiences can offer valuable insights into the quality and reliability of their offerings.

Based on the available customer reviews, there appear to be contrasting experiences with Rogee's Auto Repair & Sales. One customer expresses high satisfaction with the quality of Roger's mechanical work, describing him as an excellent mechanic and one of the best they have encountered. This reviewer also highlights Roger's honesty, straightforward approach, strong work ethic, upbeat personality, and ability to build positive relationships with customers. Furthermore, they mention having purchased a vehicle from Rogee's lot and having had extensive work done on their vehicles, indicating a long-term and positive relationship.

In contrast, another customer reports a significantly negative experience related to appointment scheduling and customer service. This review details a scheduled appointment for a simple oil change that was not completed due to the lifts being utilized. The appointment was then rescheduled, but the service was still not performed, and the customer alleges a lack of communication and ultimately found the garage locked during the rescheduled time. This customer explicitly states they will not return due to poor customer service.

Information regarding the specific environment of Rogee's Auto Repair & Sales is limited in the provided reviews. Typically, an auto repair station would feature service bays equipped for various automotive repairs and maintenance. As Rogee's also engages in vehicle sales, there would likely be a display area for the cars being offered. Details about a waiting area or other customer amenities are not mentioned in the feedback. Local users may wish to visit the location to assess the environment for themselves.

The services offered by Rogee's Auto Repair & Sales can be inferred from the customer reviews. The positive review mentions "tons of work" being done on vehicles, suggesting a comprehensive range of repair services beyond basic maintenance. The specific mention of an oil change in the negative review confirms that routine maintenance services are also offered. Additionally, the name "Rogee's Auto Repair & Sales" explicitly indicates that the business engages in the sale of vehicles. Therefore, the services likely include:

• General auto repair and maintenance
• Engine diagnostics and repair
• Brake service and repair
• Tire services
• Oil changes and other fluid services
• Vehicle sales (used cars)
• Potentially other services depending on their capabilities

The features of Rogee's Auto Repair & Sales, as perceived by customers, present a dichotomy. On one hand, the positive review emphasizes the excellent quality of mechanical work, the owner's honesty and integrity, and his strong interpersonal skills. These would be significant features for customers prioritizing quality repairs and a trustworthy service provider. The fact that this customer has been a repeat client and has also purchased a vehicle suggests a high level of confidence in Rogee's expertise and business practices.

On the other hand, the negative review highlights significant issues with customer service and appointment management. The failure to complete a simple service as scheduled, the alleged lack of communication, and the inconvenience experienced by the customer are serious concerns. This suggests potential inconsistencies in service delivery or operational management that prospective customers should be aware of.

Currently, there is no promotional information available for Rogee's Auto Repair & Sales in the provided text. Auto repair shops and used car dealerships sometimes offer promotions on services, discounts on vehicles, or special financing options. Without any mention of such offers in the reviews, it is not possible to comment on any potential cost-saving opportunities. Local users interested in promotions should contact Rogee's Auto Repair & Sales directly at (207) 375-4200 or +1 207-375-4200 to inquire about any current deals or discounts.

In conclusion, Rogee's Auto Repair & Sales in Sabattus, Maine, functions as both an auto repair station and a used car dealership. Customer feedback indicates a potential for high-quality mechanical work and positive customer interactions with the owner. However, there is also a reported instance of significant issues with appointment scheduling and overall customer service. Local users considering Rogee's Auto Repair & Sales should weigh these contrasting experiences and may wish to contact the business directly to inquire about their specific needs, current service availability, and any potential promotions. It is advisable to gather as much information as possible to make an informed decision regarding your vehicle's service or purchase.