Rick's Service

(22 reviews)

Auto Repair StationsIndianaPulaski CountyMedaryvilleU.S. 421

Pulaski County . Indiana

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Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Rick's Service Introduce

For drivers in Medaryville, Indiana, and the surrounding regions, Rick's Service has long been a go-to destination for comprehensive and reliable automotive care. Conveniently located at 404 US-421, Medaryville, IN 47957, USA, Rick's Service has built a solid reputation for delivering exceptional workmanship and customer satisfaction. You can contact them directly by phone at (219) 843-1062 or on their mobile at +1 219-843-1062.

Operating within the "Auto Repair Stations" platform category, Rick's Service is dedicated to providing a full spectrum of vehicle maintenance and repair services. This classification signifies their expertise in handling various automotive issues, from routine upkeep to more complex repairs, and their capacity to supply necessary parts and products, ensuring a complete and integrated approach to car care.

Environment and Customer Experience

The environment at Rick's Service is consistently highlighted by customers as being professional, courteous, and exceptionally helpful. Reviews indicate a strong commitment to customer satisfaction, where clients feel valued and well-attended to. The staff is described as going "above and beyond" to assist, which creates a very positive and reassuring atmosphere for vehicle owners.

Loyalty is a key indicator of the positive customer experience at Rick's Service. Many customers, as noted in their reviews, have been taking their vehicles to Rick's for "years," demonstrating a long-standing trust in their services. This continued patronage speaks to a reliable and consistent level of quality and professionalism. The team at Rick's Service prioritizes clear communication and a friendly approach, ensuring that customers feel comfortable and informed throughout the repair process.

Comprehensive Services Offered

Rick's Service is renowned for its ability to perform "quality work," which is consistently guaranteed, offering customers peace of mind. As a full-service auto repair station, they are equipped to handle a wide range of automotive needs for various makes and models. Their services typically encompass, but are not limited to:

  • General Automotive Repair: Addressing common vehicle issues, from diagnostics to specific component repairs.
  • Routine Maintenance: Essential services such as oil changes, tire rotations, fluid checks, and filter replacements, crucial for vehicle longevity and performance.
  • Brake Services: Comprehensive brake inspections, pad and rotor replacement, and hydraulic system maintenance, ensuring optimal stopping power and safety.
  • Tire Sales and Service: Including tire installation, balancing, rotations, and puncture repairs, ensuring proper traction and wear.
  • Engine Diagnostics and Repair: Utilizing diagnostic tools to accurately identify and resolve complex engine problems, ensuring efficient vehicle operation.
  • Suspension and Steering Repair: Addressing issues related to the vehicle's handling, ride comfort, and stability.
  • Electrical System Diagnostics: Troubleshooting and repairing electrical issues, from battery problems to complex wiring and sensor malfunctions.
  • Vehicle Inspections: Offering thorough checks to identify potential problems proactively, helping customers avoid more costly repairs down the line.

The consistent feedback regarding "quality work" and "guaranteed" service underscores their confidence in their repairs and their commitment to long-lasting solutions. This commitment to quality is a significant advantage for customers seeking reliable automotive care.

Distinguishing Features

Rick's Service stands out in the Medaryville auto repair landscape due to several key features:

  • Guaranteed Workmanship: A significant differentiator is their promise that their work is "always guaranteed." This provides an extra layer of assurance and builds strong customer confidence.
  • Fair and Transparent Pricing: Customers consistently report that their "prices are great," indicating a commitment to affordability without compromising on quality. This fair pricing structure makes them a competitive choice for vehicle owners.
  • Professional and Courteous Staff: The emphasis on professionalism and courtesy, noted in multiple reviews, ensures a pleasant and respectful customer interaction. This focus on service quality extends beyond just the repair itself.
  • Commitment to Customer Service: The phrase "go above and beyond to help you" highlights a proactive and dedicated approach to meeting customer needs, often anticipating issues and offering solutions that exceed expectations.
  • Long-Standing Customer Relationships: The high rate of repeat business and long-term customer loyalty is a strong testament to the consistent quality and trustworthy nature of Rick's Service.
Promotional Information

While specific, ongoing promotional details for Rick's Service are not widely available in the provided information, businesses that thrive on long-term customer relationships and word-of-mouth referrals, like Rick's, often implicitly or explicitly offer various forms of value that act as promotions:

  • Competitive and Fair Pricing: As repeatedly mentioned in reviews, their "great prices" are a continuous draw, serving as a constant incentive for customers to choose their services.
  • Value-Added Service: Going "above and beyond" for customers, such as offering thorough explanations or extra assistance, adds significant perceived value beyond just the repair cost. This type of service fosters loyalty and positive referrals.
  • Guaranteed Work: The assurance of guaranteed work minimizes risk for the customer, effectively acting as a form of long-term warranty or satisfaction guarantee, which is a powerful selling point.
  • Referral-Based Growth: Their strong reputation suggests that word-of-mouth is a primary driver of new business. While not a direct discount, satisfied customers recommending their services is the most effective form of promotion.

For the most up-to-date information on any current specials, service packages, or to schedule an appointment, local users are encouraged to contact Rick's Service directly at (219) 843-1062 or visit them at their location in Medaryville. Their consistent positive feedback indicates that you can expect excellent service and fair dealings for all your automotive repair and maintenance needs.

Rick's Service Location

Rick's Service Customer Reviews

We have taken our vehicles to Rick’s for years. They do quality work and their work is always guaranteed. Their prices are great. They are very professional and courteous. I believe they go above and beyond to help you. I would definitely recommend them.

May 08, 2018 · Judy Puckett

We have taken our vehicles to Rick’s for years. They do quality work and their work is always guaranteed. Their prices are great. They are very professional and courteous. I believe they go above and beyond to help you. I would definitely recommend them.

May 08, 2018 · Judy Puckett

Very friendly customer service and the level of service for the price was great.

Jul 20, 2023 · Whitney

Very friendly customer service and the level of service for the price was great.

Jul 20, 2023 · Whitney

Rick does good solid work. I trust him.

Apr 12, 2024 · Terry Boesch

Rick does good solid work. I trust him.

Apr 12, 2024 · Terry Boesch

ANSE certified, family owned & operated local business. Rick & Cheryl are knowledgeable, efficient, honest & reasonably priced

Jun 10, 2018 · Karma LeRose

ANSE certified, family owned & operated local business. Rick & Cheryl are knowledgeable, efficient, honest & reasonably priced

Jun 10, 2018 · Karma LeRose

Great service. fair prices. Would definitely recommend.

Jan 06, 2018 · JOHN JONES

Great service. fair prices. Would definitely recommend.

Jan 06, 2018 · JOHN JONES