NAPA Auto Parts

NAPA Auto Parts ico

(112 reviews)

Auto Repair StationsIndianaStarke CountyNorth JudsonLane Street

Starke County . Indiana

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 574-896-2100
  • www.napaonline.com
  • 51 Lane St, North Judson, IN 46366, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed

NAPA Auto Parts Introduce

NAPA Auto Parts, located at 51 Lane St, North Judson, IN 46366, USA, stands as a prominent local resource within the Auto Repair Stations category. This establishment serves as a vital hub for vehicle owners, offering a comprehensive array of automotive parts and related services designed to keep local vehicles running smoothly. With a direct line at (574) 896-2100 and a mobile contact at +1 574-896-2100, NAPA Auto Parts aims to be readily accessible to the North Judson community for all their automotive needs.

Environment and Accessibility

The store's location on Lane Street in North Judson places it conveniently for residents seeking quick access to essential auto parts. While specific details about the interior ambiance are not extensively available online, NAPA Auto Parts typically maintains a structured and organized retail environment. Such stores are generally designed for ease of navigation, allowing customers to efficiently locate the parts they need. The layout usually includes clearly marked aisles, well-stocked shelves with a diverse inventory, and a service counter where customers can seek assistance, place orders, or get advice from knowledgeable staff. The emphasis is on functionality and efficiency, providing a no-nonsense experience for those focused on vehicle maintenance and repair. The exterior of the store, while not explicitly detailed, is characteristic of a dedicated auto parts retailer, often featuring visible signage and accessible parking, ensuring a hassle-free visit for customers arriving by car or truck.

Services and Goods for Sale

As part of the Auto Repair Stations category, NAPA Auto Parts primarily focuses on the sale of automotive parts and accessories, catering to a vast spectrum of vehicles, from everyday commuters to specialized applications. Their inventory typically includes, but is not limited to, batteries, alternators, starters, brake components (pads, rotors, calipers), engine filters (oil, air, fuel), belts, hoses, fluids (engine oil, transmission fluid, coolant, brake fluid), ignition components (spark plugs, coils), suspension parts (shocks, struts), and various tools and equipment for DIY repairs. The store also offers a selection of automotive chemicals, cleaning supplies, and vehicle accessories. While NAPA Auto Parts is primarily a retail outlet for parts, their association with the "Auto Repair Stations" category also implies a connection to broader automotive service needs. This often translates to knowledgeable staff who can guide customers in selecting the correct parts for their specific vehicle issues, and in some cases, provide recommendations for local repair shops or offer basic diagnostic advice. They act as a crucial link in the automotive repair chain, supplying the necessary components for professional technicians and home mechanics alike.

Features and Customer Experience

A key feature of NAPA Auto Parts, highlighted in customer feedback, is the dedication of its staff. Roger, for instance, is specifically mentioned for providing an "extra mile best experience," indicating a commitment to exceptional customer service. This suggests that staff members go beyond mere transactions, offering valuable assistance and potentially even troubleshooting support. The anecdote about the battery purchase, despite initial hiccups, also illustrates a willingness to rectify issues and provide solutions, even involving follow-up assistance at the customer's home. This level of personalized service, where employees are willing to travel or offer additional support, is a significant differentiator. It points to a customer-centric approach where the goal is to ensure the customer's problem is solved, not just to sell a part. This hands-on problem-solving and dedication to customer satisfaction are strong features that contribute to a positive local reputation. The availability of knowledgeable staff who can help diagnose issues or recommend suitable parts is invaluable for both experienced mechanics and those new to vehicle maintenance. Furthermore, being a NAPA franchise, the North Judson location benefits from a vast national network, ensuring access to a wide range of parts and resources, even for less common vehicle models or older cars.

Promotional Information and Community Engagement

While specific current promotions for the North Judson location are not detailed in the provided information, NAPA Auto Parts, as a national brand, frequently runs promotions, discounts, and loyalty programs. These can include seasonal sales on common maintenance items, rebates on certain brands of parts, or special pricing for professional mechanics and repair shops. Local promotions might also be advertised in-store or through local channels. Their presence in the community as a reliable source for auto parts inherently promotes local vehicle maintenance and safety. By providing essential components, NAPA Auto Parts contributes to the longevity and performance of vehicles in North Judson. The customer feedback, particularly the willingness of staff to go the extra mile, serves as organic promotional material, showcasing the store's dedication to customer satisfaction and problem-solving. This kind of word-of-mouth endorsement is highly effective in building trust and attracting new customers. For local users, knowing there's a dependable and helpful auto parts store like NAPA in North Judson simplifies vehicle upkeep and repairs, reinforcing the store's value to the community.

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NAPA Auto Parts Customer Reviews

Walked there 3 miles to buy a battery. Was sold one with the wrong terminals. Got the right one. A young man took me home put it in didnt connect the cables tight enough. Gave me his friends business card from Winimac. He comes out with 2 young men. One kid whispers the terminals arent tight enough. Man tightens them. Charges me $50.

Jun 21, 2022 · Miss Irritated

Roger goes the extra mile best experience I’ve ever received thank you Roger

Mar 30, 2024 · William Bolivar

Roger and his crew have been helping me keep my cars (and my kid’s cars) on the road since the last millennium! “May the NAPA Force”be with you Roger…and Joe!

May 02, 2023 · LeRoy Clemons

Roger is always jovial and smiling. Extremely knowledgable on parts as he has been in the business for many years.

Jun 12, 2021 · Nancy Bowers

Great store with amazing service! Great deals on auto parts and superior service. The workers either know all the answers to your questions or can find out.

Apr 03, 2018 · Levi Messer