Heinold & Feller Tire & Lawn Equipment

Heinold & Feller Tire & Lawn Equipment, located at 16 S Washington St, La Crosse, IN 46348, USA, is a deeply rooted and multi-faceted business operating within the "Auto Repair Stations" category, while also offering a significant array of lawn equipment sales and service. With a history stretching back to 1958, this family-owned establishment has built a legacy of serving the La Crosse community and surrounding areas, including Valparaiso, with a dual focus on comprehensive automotive care and outdoor power equipment solutions. Customer experiences, though varied, consistently highlight the breadth of their offerings and their long-standing presence.

The environment at Heinold & Feller Tire & Lawn Equipment is characterized by its dual functionality. As an auto repair station, it provides a professional workshop setting equipped for vehicle maintenance and repair. Simultaneously, as a dealer for leading lawn equipment brands like Husqvarna and Toro, it features a showroom displaying a wide range of products, from zero-turn mowers to chainsaws. This integrated approach allows customers to address both their vehicle and lawn care needs at a single, convenient location. The atmosphere, as described by long-term customers, is one of reliability and experience. They emphasize "prompt and friendly service" and a "caring local service" approach that has cultivated lasting relationships over "65 years of family owned" operation. While one review described a challenging experience, numerous other verified reviews commend the staff for being "helpful and very knowledgeable," providing "personal service," and creating a "comfortable waiting area," indicating a general commitment to a positive customer experience.

Heinold & Feller Tire & Lawn Equipment offers an extensive range of services and goods across both its automotive and lawn equipment divisions. As an "Auto Repair Station," their comprehensive automotive services include:

• **Tire Sales and Service:** This is a core offering, featuring a "largest tire selection" from top brands like Bridgestone, Firestone, Hankook, Michelin, BFGoodrich, Goodyear, Uniroyal, Mastercraft, and Fuzion. They offer **free mounting** on most car and light truck tires, **free rotations**, and a **first tire repair free with a set of new tires**. They are known for quick delivery of tires not in stock.
• **General Auto Repair & Maintenance:** Their Master Certified ASE technicians have decades of experience performing a wide range of repairs on cars, CUVs, SUVs, light passenger trucks – both domestic and foreign. This includes:
  • **Oil Changes:** Every oil change includes a 48-point visual inspection and free tire rotation.
  • **Brake Service & Repair:** Comprehensive inspection and repair of brake systems.
  • **Steering, Suspension & Alignment:** Including a **free alignment check**.
  • **Car Batteries and Electrical Systems:** Testing, replacement, and related electrical work.
  • **Air Conditioning Repair:** Maintaining and repairing vehicle climate control systems.
  • **Cooling System Maintenance:** Ensuring the engine's cooling system functions properly.
  • **Check Engine Light Diagnostics:** Utilizing diagnostic tools to identify and address issues.
  • **Fuel System Services, Tune-Ups, Powertrain System Services, and Transmission Services.**
  • **Windshield repair and replacement.**
  • **Scheduled Maintenance:** Performing manufacturer-recommended services at various mileage intervals.

Beyond automotive, they are a **Crown Dealer for Husqvarna**, offering a total brand experience with sales, parts, and service for chainsaws, robotic lawn mowers, battery tools, commercial power equipment, and zero-turn mowers. They also stock residential and commercial zero-turn mowers from Toro and Bad Boy, and offer leaf blowers, snow blowers (Toro and Husqvarna), and **Sno-Way snow plows with professional installation**. They provide a dedicated **Service Department for Lawn Equipment Repair & Maintenance**, capable of diagnosing, explaining, and repairing small engines quickly.

The prominent features of Heinold & Feller Tire & Lawn Equipment are its **extensive history and family-owned legacy** (since 1958), fostering a sense of community trust and reliability. Their **dual specialization in both automotive and lawn equipment** makes them a unique and comprehensive service provider. The commitment to customer convenience is a strong feature, offering **free loaner cars** (subject to availability) and a **complimentary valet service** where they pick up and return vehicles. Their **Master Certified ASE technicians** ensure high-quality workmanship, backed by a **limited nationwide warranty with free roadside assistance** on their automotive services, providing significant peace of mind. For automotive customers, the promise of "great shape when they leave Heinold & Feller" after 15 years of consistent use, alongside "good price and quick service," highlights their value proposition. For lawn equipment, being a "Crown Dealer" and "Preferred Partner" for Husqvarna, combined with stocking multiple top brands, signifies their expertise and comprehensive selection.

In terms of promotional information, Heinold & Feller Tire & Lawn Equipment actively promotes several value-added services and benefits. These include:

• **Free Mounting, Rotations, and Alignment Checks** on most car and light truck tires.
• **First Tire Repair Free** with a set of new tires.
• **Free Multi-Point Inspection** with any service.
• **Free Valet Service** within city limits and **Free Loaner Cars** (subject to availability), significantly enhancing customer convenience.
• **Limited Nationwide Warranty with Free Roadside Assistance** on automotive services.
• **Instant Tire Quotes** available online.
• **Financing options** including "No Annual Fee," "Low Monthly Payments," and "0% OFF FINANCING FOR 6 MONTHS."
• **Manufacturer warranties and rebates** on lawn equipment from brands like Husqvarna and Toro.
• Regular promotion of their status as an **ASE-certified shop** and their long-standing family ownership as indicators of quality and trust.

While one review detailed a negative experience concerning tire warranty claims and perceived upselling, the vast majority of other customer feedback (including a 4.7-star rating with over 600 reviews across their locations) praises their helpfulness, fair pricing, and professional service, with many customers stating they have used Heinold & Feller for over a decade. This suggests that despite isolated incidents, the overall customer perception is highly positive. For local users in La Crosse, Heinold & Feller Tire & Lawn Equipment, contactable at (219) 754-2411 or +1 219-754-2411, presents itself as a trusted, experienced, and convenient option for both comprehensive vehicle care and all lawn equipment needs, emphasizing their commitment to getting customers "back on the road quickly" and ensuring their outdoor power equipment performs optimally.