Richard's RV Servicenter Inc.

Needed some help with a generator hose that wasn’t straight forward and was able to get someone to McGyver some thing to get us going. They have a nice little RV store and also do RV and trailer storage!

May 02, 2024 · Susu Pitkin

Extraordinarily competent handling variety of jack-related problems. This family-owned operation covers the spectrum of RV difficulties plus tow, satellite and similar packages. Service manager and veteran technicians listen carefully to customer problems and craft great solutions. I wish Richard's was near my home base. Pricing was quite reasonable, too.

Sep 18, 2024 · Doug Roberts

Took my RV in to get an estimate on a roof repair and awning replacement. Got the estimate back for both and sent to insurance company because I filed a claim for it. Took a little while to have it fixed but we didn’t have any trips planned so it was fine. Went back to pick it up and they charged an extra $500 on top of the quote they gave me for “freight and misc. materials”. I’m not sure how this wasn’t included in the original quote, seeing as to get the parts you have to pay for shipping, but now I have to go back to my insurance company to try and get reimbursed. And to add onto the $500 charge, they never informed of this extra costs until I went to pick it up. I also asked for my awning fabric back because it was not damaged and practically brand new. They said they cut it off and must’ve trashed it even though it was sitting inside of my camper to keep. They weren’t sure why they would’ve cut the fabric off the roller, maybe to use on another camper or even possibly on mine and say they got a new one I’m not sure. But they basically told me tough luck and wouldn’t offer any credit for them throwing it away. I don’t think I’ll be going back to them again after this job and customer service.

Aug 05, 2024 · Brandon Goodson

Keep driving don't waste your time nor money. They had my RV for almost 2 weeks. I had a leak of unknown origin the owner said. They said they did a thorough inspection couldn't find the leak. Only thing they found was a wasp nest. I then contacted another Repair place see my reviews for details. The owner came to my home did a thorough inspection that day! Found a very visible hole in the roof with rot! Leaks around the slide out from missing rubber seals needing repair. The gutter above the slide was broken in need of repair. The screw trim around the rear door of the toy hauler needed replaced. The rotted floor needed repair! So, take my advice Keep driving!!! This was a ridiculous waste of time and money! I'm like another reviewer the 5 * reviews for this business have to be fake or an anomaly! Their customer service was horrible! We had to call several times and got the run around while they were "inspecting for almost 2 weeks!" Only to be lied to!!!!

Jun 20, 2024 · Michelle Jasper

This place is a total rip off! Absolutely keep driving! They kept my rv for almost 2 weeks for a leak that was rotting the floor. Also, any other needed repairs. Charged me almost $200 and said they couldn’t find the leak. The owner said all they could find was a wasp nest! I called Liberty RV repair and this is their findings on the 1st inspection within an hour! This invoice is for the repair of several items to include. 1. Repair rotten floor in toy hauler garage. 2. Repair rotten area of roof beside skylight. (Open rip that Richard’s totally didn’t see!” 3. Reseal entire outside of camper including roof, wall seams, and all attachments. (They didn’t see that either” 4. Repair back corner beside ladder. Totally bent didn’t see that! 5. Repair roof of slideout where rubber is missing. Nope they didn’t see it 6. Repair gutter over slide. Nope that either! 7. Install new screw trim insert at back of coach on both sides of door. They’re a bunch of crooks!!! I can’t imagine who and how anyone received great service from them!!! Do not waste your time nor money!

Jun 18, 2024 · Michelle Wright