Reliable Auto Center

Vinnie was very helpful along getting my rear bumper. He walked me along the whole process and was very informative. Vinnie & the guys did an amazing job once I received my car back, looks good as new. Highly recommend!

Sep 24, 2024 · Matthew Narvadez

I met Vinny of reliable auto during the pandemic. My mother was rear ended and she needed an autobody facility immediately. I remembered someone telling me about a place near where I lived. It was a Saturday and I did not have high hopes, but lucky for us, Vinny was there and assisted us. I always dread having to deal with mechanics and collision repair facilities as I always felt dismissed, and experienced rude attitudes. I did not get that at reliable, the owner was very polite and easy to speak with from start to finish. He did an impeccable job and provided excellent customer service. Even though it was due to an accident that we met, I was really fortunate to find this repair facility as I subsequently needed another repair. It was a Friday evening 5 PM during rush hour on the GCP and I got sideswiped. The person who sideswiped me did not want to give me his information and wanted to pay for the damages out of pocket. I was in a bind, took a chance and called Vinny who doesn’t really know me. I explained the situation, and he was extremely kind enough to wait for me when most shops are usually closed by 5 PM on a Friday. Because of rush hour I arrived at almost 7pm. Vinny was super patient and helped me out big time by assessing the damage and preparing the estimate right then and there. I would’ve been in big trouble And probably would’ve ended up having to pay for the damages on my own had Vinny not seen me that very evening. I don’t think many Autobody facilities or mechanics that doesn’t really know you would be willing to wait for a person until 7 PM on a Friday. Since then Reliable has been my preferred go to for any incidents that arise because I know it will be an easy pleasant professional experience done right, and any concerns or questions you have will be handled with courtesy and respect.

May 23, 2024 · Tocade

Vinny is hands down THE BEST. He took care of my SUV a year ago and recently my mom needed some work done on her car after an accident and I brung her there also. He didn't keep the car for 3 to 6 weeks like everyone else quoted. He was fast, diligent and fair with his time and the prices. He is now my go to guy for any body work that needs to get done. Thank you so much for everything

Apr 29, 2024 · Cindy

Vinny at first was very nice and accommodating. The work that was done was to remove a dent and to replace my bumper. Upon first glance, there seemed to be no issues. My findings during pick up: There was a FOOTPRINT on my passenger seat. Unidentifiable scratches along the rear wheel fender and EV port. My center console had been scratched. My rear seats were not fully resorted to its original position. WHAT WAS HE AND HIS TEAM DOING IN MY CAR? In asking for an honest explanation, he explained that he did see anything that would justify these findings. When asked specifically about the footprint and who possibly could have been standing on my seats, he walked away from me. Vinny would not accept accountability for any of these findings which is very discouraging! For the amount of money that I paid, I will be reaching out to BBB for a resolution. The business is located in a cramped and crowded spot as well. Lesson learned for using a business close in proximity.

May 17, 2024 · Jon Weddington

Someone tore the bumper off the front of our car and insurance was giving us such a problem throughout the whole ordeal. But Vinny was understanding and helpful the entire time, worked with us and got everything we needed done and some extra work done at the same time. The shop is great and their work makes your car look like new. Highly recommend 👍

Dec 12, 2023 · Mike Riga