R & D Automotive

For vehicle owners in Asheboro, North Carolina, and the surrounding Randolph County area, R & D Automotive is a highly regarded and well-established auto repair station that has been serving the community since 1980. Operating as a comprehensive auto repair shop, R & D Automotive distinguishes itself through its commitment to customer trust, honest service, and quality workmanship. They are known for providing a wide range of services to keep vehicles running smoothly, emphasizing a customer-first approach that has solidified their reputation as a reliable choice for automotive care.

R & D Automotive has been in its current location at 114 Plummer Street, Asheboro, NC 27203, since 1985, indicating a stable and long-standing presence in the community. As a well-established auto repair facility, their environment is designed for efficient and effective vehicle servicing. While specific details about the customer waiting area or aesthetic amenities are not extensively publicized, the nature of their business suggests a professional and functional workshop. This typically includes multiple service bays equipped with modern diagnostic tools, lifts, and specialized equipment necessary to handle a diverse range of vehicle repairs and maintenance tasks. The emphasis is on a clean and organized workspace that facilitates skilled technicians in performing their duties. The "family-owned and operated" aspect suggests a friendly and approachable atmosphere, where customers might interact directly with the owners or a small, dedicated team, fostering a sense of personal trust and care.

R & D Automotive offers a full spectrum of auto repair and maintenance services for various makes and models of cars and trucks, encompassing both domestic and foreign vehicles, including diesel engines. Their professional automotive service leverages years of combined expertise from their well-trained technicians. Key services commonly provided by R & D Automotive include:

• General Automotive Repair: Addressing a wide array of mechanical and electrical issues that vehicles may encounter, from minor fixes to more complex system repairs.
• Routine Maintenance: Performing essential scheduled maintenance to prevent breakdowns and extend vehicle life. This includes:
  • Oil Changes
  • Tire Rotations
  • Fluid Checks and Replacements
  • Filter Replacements (air, cabin, fuel, oil)
• Brake Service: Comprehensive inspection, repair, and replacement of brake components, including pads, rotors, calipers, and brake fluid systems, ensuring optimal stopping power and safety.
• Wheel Alignment: Proper wheel alignment is crucial for tire longevity, vehicle handling, and safety. They perform checks and adjustments to ensure wheels are correctly aligned, checking all suspension and steering parts for wear, tire pressure and condition, riding height, caster, camber, and toe-in.
• Engine Diagnostics & Repair: Utilizing advanced diagnostic tools to accurately identify issues indicated by warning lights (e.g., Check Engine Light), engine noise, performance problems, and no-start conditions. This also extends to more complex engine repairs like head gasket replacement.
• Transmission Service: Maintenance and repair of vehicle transmissions, including fluid services and addressing transmission leaks.
• Suspension & Steering Repair: Addressing issues with shocks, struts, control arms, and other components that affect ride quality, handling, and safety.
• Electrical System Repair: Troubleshooting and repairing electrical issues, from battery and charging system problems to complex wiring and sensor malfunctions.
• A/C System Service: Diagnosis, repair, and recharging of vehicle heating, ventilation, and air conditioning systems for cabin comfort.
• Tire Services: Beyond rotation, they likely offer tire repair and potentially sales, as tire condition is routinely checked during inspections.
• Pre-Purchase Inspections: Offering thorough inspections for individuals considering buying a used vehicle, helping them make informed decisions.
• Vehicle Vibration Diagnosis: Pinpointing the cause of unusual vibrations to ensure smooth and safe operation.

R & D Automotive sets itself apart in the Asheboro auto repair market through several distinct features:

• Long-Standing Family-Owned Business: Having been a fixture in Asheboro since 1980 and in their current location since 1985, they are one of the longest-running family-owned repair facilities in the area. This longevity speaks to their consistent quality, trustworthiness, and deep roots in the community.
• Customer-First Philosophy: Their founder, Rudy Jenkins, established the business with a desire to provide a more customer-oriented repair facility. This philosophy is evident in their stated commitment to earning and keeping trust, putting the customer first, providing excellent service at a reasonable price, and treating customers with the utmost respect.
• Honesty and Integrity: They emphasize that "it's all about earning loyalty and trust by doing our very best every day." They aim to provide honest repairs, not just "band-aid" solutions, and are known for fair pricing.
• Skilled and Experienced Technicians: Their team comprises highly-skilled, experienced auto service professionals who bring years of knowledge and education to the table, ensuring high-quality repairs.
• Quality Guarantee: R & D Automotive stands behind all their repairs, taking pride in their work and offering a guarantee (e.g., 12-month/12,000-mile warranty) on parts and labor.
• Transparency and Communication: They take the time to talk to customers about their needs and goals, explaining what repairs mean, and providing expert advice to help customers make informed choices that fit their budget.
• Local Community Focus: Their strong connection to Asheboro and Randolph County is a key aspect of their identity, emphasizing their role as a trusted local business.

R & D Automotive actively promotes its core values of trust, talent, and time, aiming to be recognized as the "best Asheboro car service available." Their normal business hours are Monday through Friday, 8:00 AM to 5:00 PM. They are closed on Saturdays and Sundays. While specific promotional deals or seasonal discounts are not widely detailed, their reputation for "excellent service at a reasonable price" and "always fair in our pricing" serves as a continuous draw for customers. They encourage customers to call or make an appointment through their website to experience their service. Positive customer testimonials often highlight their honesty, quick service, knowledgeable staff, and fair prices. For any automotive needs, from routine maintenance to complex repairs, R & D Automotive positions itself as a reliable and customer-friendly solution in Asheboro, NC.