Quick Lane at Morrie's Sparta Ford

No appointment needed. Had a great experience today. Came in and was done in 35 minutes! Service team was terrific. Price was nice.. Free cookies! And coffee. Clean. Friendly. Cost effective. And detailed in explaining the car or truck you bring in...

Aug 22, 2017 · Darryl Walker

Great service and friendly employees, but the new call center from Morries is awful...awful...awful. Over all, customers service has went down dramatically since adding the new call system, bigger is not always better. Brenengens customer service is why I have driven further for years just to come to Sparta for service and to purchase new vehicles, but the new system has me questioning if I will continue as it makes the entire process more difficult, not customer friendly, and more time intensive. Sparta Ford has been doing great customer service for years, why try to fix what is not broken.It would be 5 stars if not for the new call center system, this is not a reflection of the local employees.

May 14, 2022 · Kevin Dean

Took my sons car there for oil change for I was taking this car to Virginia whom the car belonged to. The service advisor Denver was courteous and also noticed a plate light was out and replaced right away for safe traveling. He also checked all the fluids.. It was a very pleasant experience.

Mar 31, 2018 · Kit Kat

Had an appointment today, over filled my oil and left old oil all over my frame, asked yesterday to get my tires rotated and balanced for my appointment today and they decided to only schedule a 30 min appointment and that they didn't recommend a balance. How about I asked you to balance them just do what I want.

Dec 21, 2018 · Mathew Braatz

Don't be fooled by the open till 10 pm and no appointment needed moniker. Neither are true. Went in at 6pm for an oil change and tire rotation, was told " not tonight". So much for quick lane. I guess I expected better.

May 30, 2018 · Jeff Roningen