Quick Lane at Country Roads Ford

(7 reviews)

Auto Repair StationsWest VirginiaWetzel CountyNew MartinsvilleWest Virginia 2

Wetzel County . West Virginia

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  • +1 304-455-1660
  • www.quicklane.com
  • 1244 WV-2, New Martinsville, WV 26155, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 AM
Sunday Closed

Quick Lane at Country Roads Ford Introduce

Quick Lane at Country Roads Ford operates as a specialized Auto Repair Station, positioned to offer rapid, efficient, and comprehensive automotive services to local users. Unlike traditional dealerships that may require appointments for most services, Quick Lane is designed for convenience, often allowing walk-in customers for routine maintenance and minor repairs. As an integral part of the Country Roads Ford dealership, it benefits from the resources and expertise associated with a franchised automotive brand, while maintaining a focus on speed and accessibility for all vehicle makes and models.

The environment at Quick Lane at Country Roads Ford is typically geared towards efficiency and a streamlined customer experience. Expect a clean and well-organized service area, often separate from the main dealership's sales showroom but located on the same property. The service bays are equipped with modern diagnostic tools and specialized equipment necessary for a wide range of quick services, including tire installation, balancing, oil changes, and brake inspections. The emphasis on speed means that the layout is optimized for quick vehicle turnover. For customers, a comfortable waiting area is usually available, which may offer amenities such as Wi-Fi, comfortable seating, and possibly complimentary refreshments. The atmosphere aims to be professional yet approachable, with service advisors readily available to discuss vehicle needs without the pressure often associated with major repair decisions. The design prioritizes getting customers in and out efficiently, minimizing disruption to their day.

The services offered by Quick Lane at Country Roads Ford are extensive and cater primarily to routine vehicle maintenance and light repairs, making it a true Auto Repair Station for everyday needs. A significant portion of their business revolves around tires; they offer a wide selection of major tire brands, providing options for various vehicle types and driving conditions. Beyond sales, tire services include professional installation, rotation, balancing, and flat repair, often accompanied by a "Low Price Tire Guarantee" to ensure competitive pricing. This focus on tires is a core aspect of their brand.

Beyond tire-centric services, Quick Lane provides a comprehensive suite of preventative maintenance items. These include "The Works®" package, which typically combines a synthetic blend oil change with a tire rotation and pressure check, brake inspection, multi-point vehicle checkup, fluid top-off, and battery test. This package is designed to provide a thorough overview of a vehicle's health in one convenient visit. Other common services include brake repair and inspection (including pads, rotors, and fluid), battery testing and replacement (with various battery options and warranties), fluid services (such as coolant flushes and transmission fluid checks), filter replacements (air, cabin, fuel), and wiper blade replacement. They also handle basic electrical system checks, belt and hose inspections, and lamp and bulb replacements. Quick Lane is also equipped to perform wheel alignments, crucial for tire wear and vehicle handling. Importantly, Quick Lane prides itself on servicing "all makes and models," meaning customers do not need to own a Ford vehicle to utilize their services, broadening their appeal to the local community.

Several features distinguish Quick Lane at Country Roads Ford and contribute to its appeal as an Auto Repair Station. One of the most significant features is the "no appointment needed" policy for many routine services, allowing customers to simply drive in when it's convenient for them. This flexibility is a major draw for busy individuals. While appointments can often be made for those who prefer to schedule, the walk-in availability sets it apart. All services are performed by factory-trained technicians, ensuring expertise and adherence to manufacturer specifications, even for non-Ford vehicles. The use of quality parts, including Motorcraft® and Omnicraft™ parts, further reinforces the commitment to reliable repairs. Another key feature is the provision of a "Vehicle Check-Up Report" with every service, offering customers a transparent overview of their vehicle's condition and highlighting any immediate or upcoming maintenance needs. Furthermore, Quick Lane often participates in the FordPass Rewards program, allowing customers to earn and redeem points on services, which can translate into discounts on future visits or even toward a new vehicle purchase. Evening and weekend hours are also a common feature, designed to accommodate diverse schedules, making it easier for customers to fit vehicle maintenance into their lives without taking time off work.

Promotional information at Quick Lane at Country Roads Ford is regularly updated and often highlights specific services or seasonal needs. Common promotions include rebates or special pricing on "The Works®" package, making routine maintenance more affordable. Tire promotions are frequent, offering rebates or discounts on the purchase of a set of tires, sometimes accompanied by free rotations for the lifetime of the tires. Customers can also expect offers on brake services, battery replacement, and other essential maintenance items. Military personnel and first responders often receive exclusive discounts as a gesture of appreciation. These promotions are typically advertised on the Quick Lane website, the Country Roads Ford dealership website, and through local marketing channels. It is always advisable for local users to check online for current coupons, offers, and rebates before their visit, as these can provide significant savings. The FordPass Rewards program, as mentioned, also acts as a continuous promotional tool, rewarding loyal customers for their service visits. Quick Lane's overarching promotional strategy focuses on highlighting convenience, quality, and value, aiming to position itself as the go-to destination for quick and reliable auto service.

In summary, Quick Lane at Country Roads Ford serves as a highly accessible and efficient Auto Repair Station for the local populace. Its environment is optimized for quick, no-appointment service, and it offers a comprehensive range of maintenance and light repair services for all vehicle makes and models, with a particular strength in tire sales and service. Distinguishing features include factory-trained technicians, transparent vehicle health reporting, and flexible operating hours. Coupled with frequent and attractive promotional offers, Quick Lane at Country Roads Ford strives to provide a convenient, high-quality, and cost-effective solution for everyday automotive care.

Quick Lane at Country Roads Ford Location

Quick Lane at Country Roads Ford Customer Reviews

I will not stand around waiting for clerk to finish conversation with carpet boy. I’ll never come back.

Jun 03, 2024 · Jeff Mikes

I will not stand around waiting for clerk to finish conversation with carpet boy. I’ll never come back.

Jun 03, 2024 · Jeff Mikes

Friendly knowledgeable service dept employees. They forgot to check the air in my tires when they rotated and balanced them.

Oct 27, 2019 · Witt Thomas

Friendly knowledgeable service dept employees. They forgot to check the air in my tires when they rotated and balanced them.

Oct 27, 2019 · Witt Thomas

Very nice and quick.

Nov 24, 2021 · Tyler Marchetti

Very nice and quick.

Nov 24, 2021 · Tyler Marchetti

Dec 17, 2022 · The Vaping Gamer

Dec 17, 2022 · The Vaping Gamer

Nov 03, 2022 · Dewie Kernan

Nov 03, 2022 · Dewie Kernan