Quality Tire & Auto

Welcome to Quality Tire & Auto, your dedicated Auto Repair Station located at 2560 Rideout Ln, Murfreesboro, TN 37128, USA. You can reach their exceptional team at (615) 907-1978 or their mobile number +1 615-907-1978. While their name highlights tires, customer reviews indicate that Quality Tire & Auto provides a comprehensive range of automotive services with a strong emphasis on outstanding customer care, fair pricing, and a welcoming, family-owned atmosphere. For local users in Murfreesboro seeking top-tier tire services and reliable auto repair, Quality Tire & Auto appears to be a highly recommended establishment.

Based on the glowing customer testimonials, the environment at Quality Tire & Auto is characterized by exceptional service and a genuine care for customers. The repeated praise for Shelly, who went "far above and beyond" to assist a customer with a tire mishap, suggests a proactive and solution-oriented approach within the shop. The mention of "kind faces" and a feeling of being "valued like family" as soon as you walk in paints a picture of a warm and inviting atmosphere, typical of a family-owned business that prioritizes customer relationships. While specific details about the service bays or waiting area are not provided, the overall impression is of a customer-centric space where you can expect to be treated with respect, efficiency, and a genuine desire to help.

While tires are clearly a specialty, the name "Auto" in Quality Tire & Auto suggests a broader range of automotive services. Based on the positive reviews, the services likely include:

• Tire Sales: As indicated by their name and the rave reviews about tire purchases, they likely offer a wide selection of tires from various brands, including Goodyear, to meet diverse vehicle needs and budgets.
• Tire Installation: Providing professional mounting and balancing of new tires. The ability to coordinate with suppliers for prompt delivery and same-day installation is a significant strength.
• Vehicle Vibration Correction: While not explicitly mentioned, tire expertise often includes addressing issues related to vehicle vibrations, potentially through balancing or alignment services.
• Wheel Alignment: Ensuring proper wheel alignment is crucial for tire longevity and optimal vehicle handling, making it a likely service offering.
• General Auto Repair: The mention of explaining "what my car needed and why" and providing "very fair pricing" for these needs suggests that they offer a range of general auto repair and maintenance services beyond just tires. This could include brake service, oil changes, battery replacements, diagnostics, and more.
• Honest and Respectful Explanations: Customers appreciate their clear and respectful communication about necessary repairs and the reasoning behind them.
• Fast Service: One reviewer specifically mentioned "great fast service," indicating efficiency in their operations.

Several key features set Quality Tire & Auto apart and contribute to their loyal customer base:

• Exceptional Customer Service: The consistent praise for Shelly and the entire team highlights their dedication to going above and beyond for customers, even in challenging situations.
• Family-Owned Atmosphere: The feeling of being treated like family fosters trust and a sense of personal care.
• Fair Pricing: Customers appreciate the transparency and fairness in their pricing for both parts and labor.
• Expert Tire Knowledge: Their focus on tires suggests a high level of expertise in this area, ensuring customers receive the best advice and products for their vehicles.
• Efficient and Fast Service: They strive to provide prompt service to minimize inconvenience for their customers.
• Honest and Respectful Communication: Clearly explaining vehicle needs and pricing builds trust and empowers customers to make informed decisions.
• Ability to Handle Urgent Situations: Shelly's extraordinary effort to resolve a same-day tire emergency demonstrates their commitment to customer needs, even under pressure.
• Building Long-Term Relationships: Customers express a strong desire to remain loyal to Quality Tire & Auto due to their positive experiences.

Currently, there is no specific promotional information available for Quality Tire & Auto in the provided text. However, auto parts stores and tire shops often utilize various strategies to attract and retain customers. These might include:

• Tire Sales and Rebates: Offering discounts on specific tire brands or participating in manufacturer rebates.
• Package Deals on Tires and Installation: Bundling the cost of tires with installation services at a reduced price.
• Wheel Alignment Specials: Offering discounts on wheel alignment services, especially when purchased with new tires.
• Seasonal Tire Offers: Promoting specific tire types (e.g., all-season, winter) during relevant times of the year.
• Discounts on Auto Service Packages: Offering deals on routine maintenance services like oil changes and tire rotations.
• Loyalty Programs: Rewarding repeat customers with exclusive discounts or benefits.
• Online Coupons or Promotions: Featuring special deals on their website or through local online advertising.
• First-Time Customer Discounts: Offering introductory offers to new clients.

To inquire about any current promotions or to schedule service with Quality Tire & Auto, it is highly recommended to contact them directly at (615) 907-1978 or +1 615-907-1978. Their friendly and helpful team will be able to provide you with the most up-to-date information regarding their services and any special offers they may have.

In conclusion, Quality Tire & Auto in Murfreesboro, TN, is more than just a tire shop; it's a trusted Auto Repair Station known for its exceptional customer service, fair pricing, and family-owned values. The outstanding efforts of their team, particularly Shelly, in resolving customer issues and providing transparent, respectful service have earned them a loyal customer base. Whether you need new tires, wheel alignment, or general auto repair, Quality Tire & Auto appears to be a gem in the Murfreesboro community where you can expect to be treated like family and receive top-notch automotive care. Don't hesitate to reach out to them and experience their exceptional service firsthand.