Firestone Complete Auto Care

Located at 345 N Thompson Ln, Murfreesboro, TN 37129, USA, Firestone Complete Auto Care is a well-established and highly-regarded "Auto Repair Station" that serves the Murfreesboro community with a comprehensive suite of automotive services. As part of a nationally recognized network, this Firestone location acts as both a dedicated auto parts store, particularly for tires, and a full-service repair center. Their commitment to offering a wide range of goods and services, coupled with a focus on customer satisfaction, makes them a reliable choice for vehicle owners seeking professional and convenient car care.

The environment at Firestone Complete Auto Care at 345 N Thompson Ln is typically designed to be both efficient and customer-friendly. You can expect a clean and organized facility that prioritizes a comfortable experience for clients. The service bays are equipped with modern diagnostic tools and advanced machinery, essential for handling a diverse array of automotive repairs and maintenance tasks. A welcoming waiting area is usually available, often with amenities like complimentary Wi-Fi, allowing customers to stay productive or relax while their vehicles are being serviced. As highlighted by customer reviews, the staff is consistently described as "knowledgeable and friendly," indicating a strong emphasis on clear communication and a helpful approach. This atmosphere aims to build trust and ensure that customers feel informed and confident about the services being performed on their vehicles.

As a "Complete Auto Care" center, this Firestone location offers an extensive range of services, catering to nearly every aspect of vehicle maintenance and repair. This broad offering is what positions them as a true one-stop shop for automotive needs. Key services include:

• Comprehensive Tire Services: Being a Firestone brand, tires are a cornerstone of their business. They offer a vast selection of new tires from various leading brands, including Firestone and Bridgestone, suitable for all types of vehicles and driving conditions. Services extend to professional tire installation, precise balancing, essential tire rotation, and reliable flat tire repair. Customers appreciate their ability to accommodate "special order" tires and have them ready as scheduled.
• Wheel Alignment: A critical service for tire longevity and vehicle handling. Firestone is notably praised for its Lifetime Alignment Warranty, which customers highlight as a significant value, making it a cost-effective choice for maintaining proper vehicle alignment over the long term. This service is performed with advanced equipment to ensure accuracy.
• Routine Vehicle Maintenance: This includes fundamental services such as various oil change packages (conventional, synthetic blend, full synthetic) coupled with filter replacements. They also perform battery testing and replacement, fluid exchanges (transmission, coolant, power steering, brake fluid), and wiper blade replacement.
• Brake System Services: Full brake inspections, repair, and replacement of components like brake pads, rotors, and calipers, ensuring optimal stopping power and safety.
• Engine Diagnostics & Repair: Troubleshooting "check engine" lights, performing tune-ups, and addressing various engine performance issues.
• Steering & Suspension Services: Repair and maintenance of shocks, struts, and other steering and suspension components to ensure a smooth and controlled ride.
• Air Conditioning (A/C) Service: Diagnosis, repair, and recharging of vehicle A/C systems to maintain interior comfort.
• Vehicle Inspections: Offering comprehensive vehicle inspections to identify potential problems proactively, helping customers avoid more costly repairs down the line.

The breadth of these services allows customers to address most of their vehicle's needs at a single, trusted location.

Several features make Firestone Complete Auto Care in Murfreesboro a preferred choice for local users. The recurring positive feedback centers on:

• Knowledgeable and Friendly Staff: The consistent praise for staff being "Knowledgeable and friendly" indicates a strong customer service culture. This extends to clear communication and a willingness to go the extra mile, such as ensuring a special order tire and rim were carefully placed into the customer's SUV.
• Efficiency and Scheduling: The ability to "make time for a special order" and have it "ready when it was scheduled to" highlights their commitment to timely and efficient service, respecting the customer's time.
• Lifetime Alignment Warranty: This is a standout feature and a significant value proposition. As noted by a customer, "alignments are not cheap," making a lifetime warranty a substantial saving and ensuring proper vehicle alignment for the lifespan of the car. This demonstrates confidence in their workmanship and offers long-term peace of mind.
• Comprehensive Care: The "Complete Auto Care" model means customers don't have to visit multiple shops for different services, offering ultimate convenience.
• Trusted Brand Name: Being part of the Firestone network provides a level of trust and quality assurance that comes with a nationally recognized automotive service provider.

You can reach Firestone Complete Auto Care at 345 N Thompson Ln via phone at (615) 653-4802 or mobile at +1 615-653-4802. Their typical operating hours are Monday-Friday: 7:00 AM - 7:00 PM, Saturday: 7:00 AM - 6:00 PM, and Sunday: 8:00 AM - 5:00 PM, though holiday hours may vary.

Firestone Complete Auto Care regularly offers promotions designed to attract new customers and reward loyal ones. While specific current deals would need to be confirmed directly with the Murfreesboro location, common promotional strategies include:

• Tire Promotions: Frequent sales on new tires, often featuring discounts on a set of four, rebates from manufacturers, or special financing options.
• Oil Change Specials: Competitive pricing on various oil change packages, sometimes bundled with free tire rotations or vehicle inspections.
• Brake Service Discounts: Offers on brake system inspections or discounts on parts and labor for brake repairs.
• Alignment Specials: Beyond the Lifetime Alignment Warranty, they may offer introductory discounts on single alignment services.
• Seasonal Maintenance Packages: Bundled deals for services crucial during specific seasons, such as battery checks for winter or A/C performance checks for summer.
• Online Coupons and Discounts: Often, exclusive deals are available through their official website for various services.

Customers are encouraged to visit the official Firestone Complete Auto Care website or contact the Murfreesboro location directly at (615) 653-4802 to inquire about their latest promotions and to schedule an appointment. The combination of comprehensive services, a friendly team, and valuable offerings like the Lifetime Alignment Warranty makes them a compelling choice for auto care in Murfreesboro.