PSA Performance

PSA Performance ico

(66 reviews)

Auto Repair StationsNorth CarolinaCatawba CountyNewton20th Avenue Southeast

Catawba County . North Carolina

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Operating Hours

Monday Closed
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

PSA Performance Introduce

For vehicle owners in Newton, NC, and those willing to travel for superior automotive care, PSA Performance is an outstanding choice within the "Auto Repair Stations" platform category, specializing in high-quality bodywork and paint services. Located at 3320 20th Ave SE, Newton, NC 28658, USA, PSA Performance has garnered an exceptional reputation for its meticulous attention to detail and unwavering commitment to customer satisfaction. You can reach them directly at (704) 929-1846 or via mobile at +1 704-929-1846.

While the designation "Auto Repair Stations" often encompasses general mechanical repairs, PSA Performance distinguishes itself by focusing on the aesthetic and structural integrity of vehicles through expert bodywork and painting. The environment at PSA Performance, based on customer reviews, is one of professionalism, expertise, and a welcoming atmosphere. Customers describe their experience as "nothing but great things," implying an organized, clean, and well-equipped facility capable of handling detailed body repair and advanced painting processes. The interactions with staff, particularly with Derrick, are consistently highlighted as "incredibly nice, knowledgeable, and helpful." This suggests a transparent and reassuring environment where customers feel confident in the advice and services they receive, a crucial factor when entrusting a vehicle for potentially extensive body repairs.

PSA Performance offers a range of specialized services primarily focused on auto body repair and painting. A prime example of their expertise is their work on a "2019 WRX" needing bodywork, demonstrating their capability with modern performance vehicles. Their services extend to providing exceptional paint jobs, so remarkable that a car can look "like out of the factory again with that extra shine." This indicates a high level of skill in color matching, surface preparation, and the application of automotive finishes, resulting in a flawless, showroom-quality appearance. Beyond cosmetic enhancements, their work likely encompasses structural repairs following collisions, panel replacement, dent removal, and other necessary body corrections to restore a vehicle to its original condition or even enhance it. Their ability to deliver such pristine results suggests they use high-quality materials and employ advanced techniques in their processes.

The features that set PSA Performance apart are deeply rooted in their commitment to quality and customer care. The most prominent feature is their exceptional craftsmanship in bodywork and painting. The "extra shine" that makes a car look "out of the factory again" is a testament to their meticulous attention to detail and high standards. Customers explicitly state, "PSA knows what they are doing and talking about," affirming their deep expertise in the field. Another key feature is the outstanding customer service, primarily driven by Derrick, who is described as "incredibly nice, knowledgeable, and helpful." His honesty and hard work are consistently vouched for, creating a strong sense of trust and reliability. This personal touch ensures that customers feel "confident in choosing PSA for our repairs." The willingness of customers to drive "one hour drive time" highlights the significant value they place on PSA Performance's quality of work and customer experience, indicating that their reputation extends beyond local convenience.

From a promotional standpoint, the effusive customer reviews are PSA Performance's most powerful marketing tool. The "5 Stars - if i could give 10 stars i would!" immediately grabs attention and conveys immense satisfaction. Phrases such as "nothing but great things," "highly recommend them to anyone looking for quality work and excellent customer service," and "definitely worth the one hour drive time" serve as compelling testimonials. The personal endorsement of Derrick as an "honest, hard-working guy that everyone else vouches for" builds significant credibility and trust. This organic word-of-mouth marketing is highly effective in attracting new clients who prioritize quality and reliability. The very name "PSA Performance" suggests a focus on achieving high standards, which is consistently reinforced by customer feedback on their paint jobs and bodywork. For anyone in Newton, NC, or even a wider radius, seeking top-tier auto body repair and painting services with a strong emphasis on customer satisfaction and exceptional results, PSA Performance presents itself as the premier choice. Their phone numbers, (704) 929-1846 and +1 704-929-1846, provide an easy means for potential clients to reach out for estimates and to experience their renowned service.

PSA Performance Photos

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PSA Performance Customer Reviews

5 Stars - if i could give 10 stars i would! We stopped by PSA Performance today to get an estimate on some bodywork for our 2019 WRX after hearing nothing but great things—and they did not disappoint! Derrick was incredibly nice, knowledgeable, and helpful throughout the entire process. He really knows his stuff and made us feel confident in choosing PSA for our repairs. We’re excited to move forward with this awesome company and highly recommend them to anyone looking for quality work and excellent customer service!

Jan 30, 2025 · Ellie Mccorrister

Very happy with the paint job we received. Car looks like out of the factory again with that extra shine. Definitely worth the one hour drive time. PSA knows what they are doing and talking about. I don't know why they would get a bad review but there is two sides to every story. I've known Derrick before PSA and he is the same honest, hard-working guy that everyone else vouches for. Passionate crews are hard to come by these days. Thanks again Derrick. You have my blessing.

Apr 12, 2024 · K P

After seeing the review “don’t let Derek do your paint” I had to share my experience. I had around 7 year old vinyl stripes on my car. I tried to remove them myself but couldn’t even get a speck off. I talked to another shop and they wouldn’t even look at it. Took my car here and told them to do whatever they had to do. They sure chose to do the best because it looked like a brand new car afterwards. I know for a fact the task at hand was horrible but they did it with nothing but professionalism and honesty, even a fair price too. Here are some photos of before and after

Feb 07, 2024 · 392Dyllon

Can’t say better things about psa they went above and beyond rebuilding my tired 2jz in my is300 getting it ready for boost! They also made it beautiful in the process! Quality professional work from the whole team

Aug 15, 2024 · Nereida McAlpin

I had a terrible and deeply disappointing experience with Derrick at PSA Performance. I initially scheduled an appointment for my 2014 Q60s coupe to be tuned with EcuTek on February 22. When I dropped off my car, Derrick provided no information about what to expect or any estimate for the tuning process. My car was kept for nearly two weeks, and during that time, I reached out multiple times for updates. When I was able to get through, I received vague responses, including “you can come pick it up if you’d like.” When I finally picked up my car on March 5, I immediately noticed a flashing check engine light under light load and realized the EcuTek kit was missing. Apparently the kit isn’t included with the license or anything, something else he failed to explain from the jump.. Derrick blamed the issues on my spark plugs, which I had previously replaced in June after his earlier recommendation; the first time I had brought the car in to get checked. He then suggested I install new ignition coils, which I did with Z1 Motorsports high energy coil packs. After doing so, I continued to experience problems. I logged the issues and sent him the codes, but the only time responded, he did so with a dismissive question about my tire pressure. After several unsuccessful attempts to reach him by phone text and in person, I messaged him directly on Instagram, which finally got his attention. He suggested reflashing the tune file and reaching out to EcuTek for help, but didn’t offer any concrete plan, appointment or timeframe. On my third attempt to resolve the issues in person, my check engine light came on again and stayed on, throwing codes P2098 and P2096. Derrick reflashed the tune, but disabled my O2 sensors without consulting me first. This resulted in additional codes (P0139, P0159, P0137, P0157), further complicating the situation. Concerned about the ongoing issues, I took my car to Nissan for a diagnostic. Their findings were particularly alarming, as they pointed directly to the recent tune as the root cause of the problems. At this point, I lost confidence in Derrick's approach, which felt more like guesswork than professional tuning. While I understand that tuning can involve some trial and error, Derrick had my car for over two weeks and failed to provide any meaningful diagnostics or solutions. After seeking second opinions from other experienced VQ tuners, I learned that Derrick's mistakes were common oversights among less experienced tuners.. It took just one file through a remote tuning session with another professional to resolve the flashing check engine light, rough shifting, and all the diagnostic trouble codes that Derrick had left unresolved. Also despite my modifications, my car made stock power numbers at PSA: 277 hp and 229 ft-lbs of torque. After retuning with a more experienced VQ tuner, my car’s numbers improved significantly to 316 hp and 264 ft-lbs of torque. This experience was incredibly frustrating, time consuming, and costly. Given the amount I paid, I expected a much higher level of service and professionalism. I would NOT recommend PSA Performance based on my experience.

Sep 20, 2024 · Riccy Rosales