Pro Auto Restoration

Welcome to Pro Auto Restoration, located at 1205 N 5th St, San Jose, CA 95112, your local auto repair station with a notable focus on the restoration of classic and vintage vehicles, alongside offering general automotive services. As part of the Auto Repair Stations category, Pro Auto Restoration aims to cater to a niche market of classic car enthusiasts while also providing repair and maintenance services for everyday vehicles. The information available suggests a varied range of experiences from customers, indicating a need for potential clients to consider these perspectives when deciding on their automotive service needs.

Based on customer reviews, the environment at Pro Auto Restoration appears to be one where the owner, Bryan, is described as friendly and willing to take on challenging projects, particularly those involving older vehicles that other shops might decline. One customer with a 1988 Honda Civic hatchback reported a positive experience, highlighting the team's willingness to work on the car, their perceived training and honesty, perseverance in fixing the issue, and a friendly atmosphere created by Bryan. This positive account suggests a shop that might be welcoming to owners of older or unique vehicles.

However, another detailed review presents a significantly contrasting experience. This customer initially had high hopes based on interactions with Brian but reported a decline in service quality once work commenced. The services requested included a $1200 inspection to determine if the car was numbers-matching and to assess engine health, along with the installation of new seats. The customer reported not receiving a detailed report on the car's status regarding matching numbers and felt misled about the engine's health due to the lack of crucial data like compression readings. The seat installation was described as poorly executed and significantly overpriced compared to the initial quote. Furthermore, the customer experienced issues with the car not starting upon leaving the shop and later breaking down, attributing some of these problems to work done incorrectly, such as a misaligned center console affecting the shifter.

Considering these contrasting experiences, the services offered by Pro Auto Restoration can be inferred to include:

• Classic Car Restoration: As the name suggests, a primary focus appears to be on restoring vintage and classic vehicles, with a reported willingness to work on older models that other shops might turn away.
• General Automotive Repair: Despite the restoration focus, the shop also seems to offer general repair and maintenance services, including inspections, engine work, and potentially other mechanical repairs.
• Engine Diagnostics: The shop offers engine inspection services, although one review raises concerns about the thoroughness and transparency of these diagnostics.
• Seat Installation: The installation of aftermarket or replacement seats is a service offered, but a customer reported issues with the quality and pricing of this service.
• Potential for Advice and Tips: One positive review mentioned the owner sharing tips and tricks related to the car, suggesting a willingness to engage with customers beyond just the repair work.

Features of Pro Auto Restoration, based on the available reviews, present a mixed picture:

• Willingness to Work on Older Vehicles: A notable positive feature is their reported openness to working on classic and older cars that some other shops might not service.
• Friendly Initial Interactions: At least one customer reported positive initial interactions with the owner, suggesting a potentially approachable and helpful demeanor.
• Potential for Detailed Advice: The owner seems willing to share knowledge and advice about vehicle maintenance.

However, the negative review highlights potential areas of concern:

• Lack of Transparency: Issues were reported regarding the delivery of promised reports and clear communication about the status of the vehicle and the details of the work performed.
• Inconsistent Service Quality: A significant discrepancy exists between the positive and negative reviews, suggesting potential inconsistencies in the quality of work performed.
• Pricing Discrepancies: A customer reported a substantial and unexpected increase in the cost of a service compared to the initial quote.
• Potential for Errors Leading to Further Issues: The negative review detailed instances where the work performed may have led to additional problems with the vehicle.
• Denial of Responsibility: The owner reportedly denied involvement in issues that the customer believed were a direct result of the shop's work.

Currently, there is no specific promotional information available in the provided text. It would be advisable to contact Pro Auto Restoration directly at (669) 356-4777 or +1 669-356-4777 to inquire about any ongoing promotions or special offers they might have. Given the mixed customer feedback, it would also be prudent for potential customers to ask detailed questions about the services they require, request clear and comprehensive quotes, and potentially seek references or further testimonials to get a more well-rounded understanding of the shop's current service quality and reliability.

In conclusion, Pro Auto Restoration, located in San Jose, appears to be an auto repair station with a focus on classic car restoration and general automotive services. While one customer reported a positive experience, particularly regarding their willingness to work on an older vehicle, another detailed a significantly negative experience involving issues with transparency, service quality, pricing, and potential damage to the vehicle. Potential customers should consider these differing perspectives and exercise caution by seeking detailed information and quotes before entrusting their vehicle to this shop. Contacting them directly at the provided phone numbers is recommended to inquire about their services and any current promotions.