Prestige Paint and Body
Auto Repair StationsSouth CarolinaLancaster CountyLancasterFlat Creek Road
Lancaster County . South Carolina
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- +1 803-286-5557
- 2938 Flat Creek Rd, Lancaster, SC 29720, USA
Operating Hours
Prestige Paint and Body Introduce
For residents in Lancaster, South Carolina, and the surrounding areas, Prestige Paint and Body, located at 2938 Flat Creek Rd, Lancaster, SC 29720, serves as an Auto Repair Station specializing in paint and bodywork. While categorized broadly as an Auto Repair Station, Prestige Paint and Body's name and the limited customer feedback suggest a focus on the aesthetic and structural restoration of vehicles following collisions, damage from environmental factors like hail, or general wear and tear. They likely offer services related to repairing damaged body panels, repainting vehicles to match original factory finishes or custom colors, and potentially addressing underlying structural issues that may arise from accidents.
Information regarding the specific environment of Prestige Paint and Body is not detailed online. However, typical auto body repair shops feature a workshop area equipped with specialized tools for dent removal, panel beating, welding, sanding, and painting. This would likely include spray booths to ensure a clean and professional paint application. Depending on the size of the operation, there might be a customer reception area where vehicle owners can discuss their repair needs, receive estimates, and arrange for service. The focus of such an environment is generally on functionality and precision to achieve high-quality cosmetic and structural repairs.
Based on the available information, Prestige Paint and Body offers services related to both bodywork and painting. One customer review explicitly mentions taking their car in for "brakes and rotors" followed by "body work to the front." This indicates that their service offerings extend beyond just paint and body repairs and may include mechanical repairs, at least for certain components. The subsequent positive feedback ("My car had look excellent. Thank you") suggests a high standard of workmanship in the bodywork performed. Another significant service area, implied by the first review, is hail damage repair. This type of work often involves specialized techniques for removing dents caused by hailstones without damaging the original paint, or repainting if necessary. It is reasonable to assume that Prestige Paint and Body also handles other types of collision repairs, such as fixing dents, scratches, and damage resulting from accidents, as well as offering complete vehicle repainting services.
A notable feature, based on the positive customer feedback, is the quality of the completed work. The statement "My car had look excellent" directly attests to the skill and attention to detail of the technicians at Prestige Paint and Body. This suggests that they take pride in their work and strive to return vehicles to a high aesthetic standard following repairs. The fact that the customer was satisfied enough to leave a positive review after both mechanical work (brakes and rotors) and bodywork indicates a potentially comprehensive service offering and a commitment to overall customer satisfaction.
However, one of the customer reviews also raises a concern regarding their customer service approach, specifically concerning the provision of estimates for hail damage repairs. The reviewer recounts a negative experience where they were allegedly denied an estimate and an appointment was refused, despite the work being covered by insurance. This feedback suggests a potential inconsistency or issue in their handling of certain customer inquiries or insurance-related work. It is important for prospective customers to be aware of this reported experience and to potentially clarify their estimation process when contacting Prestige Paint and Body.
Currently, there is no specific promotional information available for Prestige Paint and Body online. Auto body shops may occasionally offer promotions such as discounts on specific types of repairs (e.g., paint touch-ups, dent removal), seasonal offers, or specials for insurance-related work. To inquire about any ongoing promotions or discounts, it is advisable to contact Prestige Paint and Body directly via phone at (803) 286-5557 or +1 803-286-5557.
In summary, Prestige Paint and Body in Lancaster, SC, appears to be a service provider specializing in automotive paint and bodywork, with at least one customer reporting excellent results. They seemingly handle a range of body repair needs, including collision damage and hail damage, and may also offer some mechanical services like brake and rotor replacements. However, a reported negative experience regarding the provision of estimates highlights a potential area for improvement in their customer service. For local users seeking quality auto body repairs and painting services, Prestige Paint and Body is a potential option, but it may be prudent to clearly discuss the estimation process and appointment procedures beforehand. Contact them at (803) 286-5557 or +1 803-286-5557 to inquire about their services and policies.
Prestige Paint and Body Location
Prestige Paint and Body Customer Reviews
We called today for a quote for repair of hail damage which occured to many people in the area on 20th April. Our Insurance company told us to take the estimate to a garage and have them verify damages and supply a quote. The rude person who answered the phone said we couldn't have an estimate and wouldn't set up an appointment for us. Well who can afford to turn away business that the insurers are paying for !
May 07, 2024 路 Tracey Theze
I had taken my car in for brakes and rotors. Then the next few days I had body work to the front. My car had look excellent. Thank you
Oct 13, 2024 路 Jean Mackey
The worst experience I have ever had! TERRIBLE CUSTOMER SERVICE!!! My vehicle was scheduled in the first day it arrived from the mechanic, they then lied to me for over a month and a half about waiting on supplemental parts but never contacted the insurance company (meaning they had not actually worked on it), then finally 'broke it down' and called me with more work to be done and THEN contacted insurance (meaning they actual did a little work on it). They then told me it would be at least two more weeks to get it back on schedule...AND THEY CHARGED ME FOR STORAGE EVEN THOUGH IT WAS THEIR FAULT THEY WERE BACKED UP!!! They are crooks and liars BEWARE!!!! I took my truck out of there and it is now at Chandlers with some professionals!
Aug 15, 2023 路 SHS Construction
This people are working on my car that was wrecked in the back from a hit and run. OMG they are wonderful and sweet people. I get phone calls on what was being done what was found what there doing now. They are amazing and my car looks brand new again. 馃槏 I definitely will recommend any and everyone to them!
Aug 07, 2022 路 Jennifer Burnett
My boyfriend's car has been in their shop for a month now with no estimated time on completion. Was recently told it may be another month for them to even start the work. Terrible customer service and communication and now won't release the car without charging a hefty storage fee. Also lied about the cost to tow the car there initially.
May 09, 2023 路 Emily Bruton
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