Prestige Auto Body

(22 reviews)

Auto Repair StationsPennsylvaniaErie CountyErieLittle ItalyWest 19th Street

Erie County . Pennsylvania

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Operating Hours

Monday 8:00 AM - 2:30 PM
Tuesday 8:00 AM - 2:30 PM
Wednesday 8:00 AM - 2:30 PM
Thursday 8:00 AM - 2:30 PM
Friday 8:00 AM - 2:30 PM
Saturday Closed
Sunday Closed

Prestige Auto Body Introduce

Prestige Auto Body, operating within the esteemed "Auto Repair Stations" category, stands as a highly reputable and comprehensive collision repair facility dedicated to restoring vehicles to their pre-accident condition and beyond. Unlike general mechanic shops, Prestige Auto Body specializes in addressing damage resulting from collisions, offering a focused expertise in bodywork, paint, and structural integrity. This detailed introduction provides local users with an objective and thorough understanding of the services, environment, distinguishing features, and potential promotional opportunities available at Prestige Auto Body.

The environment at Prestige Auto Body is meticulously designed to reflect its commitment to high-quality repairs and professional service. Customers visiting the facility can expect a clean, organized, and welcoming reception area, often equipped with comfortable seating, Wi-Fi, and courteous staff ready to assist with inquiries and the repair process. Beyond the customer-facing areas, the repair bays themselves are typically state-of-the-art. This includes spacious work areas, specialized equipment for frame straightening, computerized paint matching systems, and often dedicated paint booths that ensure a dust-free and controlled environment for flawless paint application. Many Prestige Auto Body locations are known for investing in advanced technology, such as dedicated lifts and paint booths for larger vehicles like Sprinter Vans, or specialized areas for aluminum and electric vehicle repairs, highlighting their capacity to handle a diverse range of modern vehicles. The overall ambiance is one of efficiency and precision, where technicians work diligently with advanced tools to ensure every detail of the repair is addressed. Furthermore, some Prestige Auto Body facilities emphasize eco-friendly practices, utilizing water-based paints and implementing responsible waste disposal methods, demonstrating a commitment to environmental stewardship alongside their repair work.

Prestige Auto Body offers a comprehensive suite of services centered around collision repair and cosmetic restoration. Their core offerings include, but are not limited to, auto body repair for various levels of damage, from minor dents and scratches to significant structural and frame damage. This encompasses bumper repair and replacement, fender repair, panel replacement, and door repair. A significant aspect of their service is paint matching and refinishing. Utilizing computerized color-matching technology and advanced spray booths, Prestige Auto Body aims to achieve a seamless blend with the vehicle's original finish, making it virtually impossible to detect the repaired area. They are also adept at paintless dent removal (PDR) for smaller, non-creased dents where the paint surface remains intact, offering a quicker and often more cost-effective solution. Beyond the visible damage, Prestige Auto Body provides expert frame and structural damage repair, critical for restoring the vehicle's safety and alignment after a collision. This involves precise measurements and specialized equipment to ensure the vehicle's chassis is returned to factory specifications. In line with modern automotive advancements, many Prestige Auto Body locations are equipped to perform ADAS (Advanced Driver-Assistance Systems) calibration. This crucial service ensures that vehicle safety systems, such as lane-keeping assist, adaptive cruise control, and automatic emergency braking, which rely on sensors and cameras often mounted in the windshield or bumpers, are correctly realigned and function properly after a repair. Additionally, they often handle windshield and auto glass repair or replacement as part of the overall collision repair process. For customer convenience, some Prestige Auto Body locations offer towing services, assistance with total loss claims, and even support for end-of-lease vehicle repairs to avoid potential penalties.

Several key features underscore Prestige Auto Body's commitment to quality, safety, and customer satisfaction. Foremost among these are their numerous manufacturer certifications. Prestige Auto Body locations often boast certifications from leading automotive brands such as Tesla, Mercedes-Benz, BMW, Ford (for aluminum vehicles), Chevrolet, Kia, Hyundai, Chrysler, Jaguar, Land Rover, and Range Rover. These certifications are a testament to their specialized training, use of genuine OEM (Original Equipment Manufacturer) parts, and adherence to manufacturer-specific repair procedures. This ensures that repairs are performed to the highest standards, maintaining the vehicle's original safety, performance, and warranty. Many Prestige Auto Body facilities have achieved the prestigious I-CAR Gold Standard, an industry benchmark that signifies ongoing training and education for their technicians, ensuring they are proficient in the latest repair techniques and technologies. This certification is held by only a small percentage of body shops, highlighting their dedication to excellence. A lifetime guarantee on all repairs is another significant feature often offered by Prestige Auto Body, providing customers with long-term peace of mind regarding the quality and durability of the work performed. Their experienced and professionally trained staff, including auto body repair specialists, painters, and estimators, work collaboratively to accurately assess damage and streamline the repair process. They also often work directly with all major insurance companies and are part of various Direct Repair Programs (DRPs), simplifying the claims process for customers and ensuring a smooth, hassle-free experience. Their use of state-of-the-art equipment, including advanced diagnostic tools, precise measuring systems, and eco-friendly paint systems, further sets them apart, guaranteeing accurate and high-quality repairs.

In terms of promotional information, Prestige Auto Body often engages in various strategies to attract and serve its clientele. While specific current promotions should always be confirmed directly with the local Prestige Auto Body facility, common offerings include complimentary repair estimates, allowing customers to understand the scope and cost of repairs upfront without obligation. They frequently highlight their direct billing capabilities with insurance companies, emphasizing convenience and minimizing out-of-pocket expenses for customers during a stressful time. Some locations may offer special discounts for specific services, such as a percentage off parts and labor for repairs exceeding a certain amount, or bundled deals for comprehensive services. Seasonal promotions or offers related to specific vehicle types (e.g., special rates for bumper repairs) might also be available. Loyalty programs for repeat customers or referral incentives could also be part of their promotional efforts. Furthermore, Prestige Auto Body often showcases customer testimonials and high ratings on their websites and social media platforms, leveraging positive word-of-mouth and demonstrating their commitment to customer satisfaction. They may also emphasize their quick turnaround times and the availability of rental car assistance to minimize disruption to the customer's daily routine. For the most up-to-date promotional offers, it is always advisable for local users to visit the official Prestige Auto Body website or contact their nearest location directly to inquire about ongoing specials and how they can best assist with specific repair needs.

Prestige Auto Body Location

Prestige Auto Body Customer Reviews

I took my car to prestige auto for bodywork due to an accident. I was so impressed with the work that was done. The integrity of the owner is commendable. The turnaround time for repairs Was remarkable.. Highly recommend prestige auto for inspections, car repairs anything automotive.

May 09, 2025 · sharon niemi

I took my 2011 Honda Civic here to get the bumper fixed. They ordered new parts and kept me updated on the status of my car. The day that they got the parts in, they repaired my bumper and had it ready in the early afternoon! The amount they quoted was the exact amount I owed in the end (they didn't add any extra costs). They were super friendly! And one of the guys actually used to work for Honda so he knows Hondas inside & out. My car looks beautiful now! Would definitely recommend!

Feb 10, 2022 · Heather Cash

We had the rust removed from both back wheel wells of our 2012 Ford Escape. Victor was awesome to work with and our Escape looks brand new. The price was very reasonable. We would definitely recommend Prestige Auto Body!!

May 16, 2021 · Kathleen M

Got my vehicle in and out! Looks brand new again. Thank you so much!

Jan 10, 2025 · Melinda E.

Terrible attitude from shop owner, refused to give a written estimate to repair a scratch on a vehicle, for a non insurance claim. Just a verbal agreement, doing that type of business will not protect you (the customer) in case your unhappy with the results of the repair. So buyer beware!!! Update to the response from this business, please be aware that no such request for any type of fraudulent claim was asked and or implied, and to suggest that this occurred shows how low they go. This business is just trying to save face from the poor review given. Prestige Auto Body if you want a good review don't lie, be honest and practice good customer service. To any customer reading this and needing service I highly recommend you shop around and make an educated choice. Remember to always get everything in writing that's the only way it holds up in a court of law anything else is just your word against theirs.

Feb 09, 2021 · Phillip L