Premier Auto & Truck Parts

(14 reviews)

Auto Repair StationsMichiganWayne CountyWestlandWebb Drive

Wayne County . Michigan

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 734-710-3400
  • www.premierauto-parts.com
  • 39035 Webb Dr, Westland, MI 48185, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Premier Auto & Truck Parts Introduce

Located at 39035 Webb Dr, Westland, MI 48185, USA, **Premier Auto & Truck Parts** operates as a vital resource within the "Auto Repair Stations" platform category, though its primary function is distinct. Instead of performing direct mechanical repairs, Premier Auto & Truck Parts specializes in providing high-quality used and recycled auto and truck parts. This makes them an essential supplier for mechanics, collision repair shops, and individual car owners looking for cost-effective solutions for their vehicle needs. They can be reached via phone at (734) 710-3400 or mobile at +1 734-710-3400.

The environment at Premier Auto & Truck Parts, specifically its Westland location, is described as a **distribution center only**. This means it is primarily focused on the efficient storage, organization, and dispatch of automotive parts rather than a traditional retail showroom or repair garage. You would expect a large, organized warehouse setting, designed for the systematic cataloging and retrieval of salvaged components. The environment would be clean and streamlined to facilitate quick processing of orders for pick-up or delivery. While the Westland location is not a production facility where vehicles are dismantled, it serves as a crucial hub for parts distribution. This type of environment prioritizes logistical efficiency to ensure that parts are readily available and can be delivered or picked up promptly, minimizing downtime for vehicle repairs.

Premier Auto & Truck Parts, as an "Auto Repair Station" in the context of providing parts, offers a specialized set of services centered around the sale and distribution of recycled automotive components. Their services are designed to support the repair and maintenance efforts of other businesses and individual customers. Key services include:

  • **Sale of Quality Used Auto and Truck Parts:** This is their core offering. They provide a wide array of recycled parts from salvaged vehicles, including engines, transmissions, interior components, body panels, lights, and more, for various makes and models. Their website emphasizes providing "quality recycled used auto and truck parts at great prices, with excellent warranties."
  • **Daily Deliveries to Metro Detroit Area:** For their valued dealership, auto repair, and collision repair customers, Premier Auto & Truck Parts offers daily delivery services throughout the entire Metro Detroit area. This ensures that repair shops can receive necessary parts quickly, facilitating faster vehicle turnaround times.
  • **Next-Day Part Pickup for Retail Customers:** Individual retail customers can order most in-stock parts and pick them up at the Westland distribution center the very next day. This provides a convenient and efficient way for DIY mechanics or those needing specific components quickly to access parts without delay.
  • **Nightly Shuttles from Production Facility:** They operate nightly shuttles from their main production facility to their distribution centers, ensuring that a vast inventory of parts is readily available for quick delivery or pickup.
  • **Quality Used Tires and Batteries:** Beyond larger components, they also offer quality used tires (starting at $20/tire, sets from $99) and tested used batteries ($35 with a 1-year warranty), providing affordable alternatives for these common replacement items.
  • **Salvage Vehicle Purchasing:** Premier Auto & Truck Parts also buys quality used domestic or foreign auto, truck, or SUV salvage vehicles, fueling their inventory of recycled parts. They offer a $50 finder's fee for information leading to the purchase of a quality salvage vehicle.
  • **Automotive Referrals:** They can refer customers to reputable repair facilities if they need work done on their vehicle but don't know where to go, acting as a helpful resource within the broader automotive industry.
These services underscore their role as a critical link in the automotive repair ecosystem, providing essential components efficiently and affordably.

Several key features define Premier Auto & Truck Parts and contribute to its operational model. A primary feature is their **focus on recycled, late-model parts**. They emphasize being a "clean, late model, state-of-the-art, automotive recycler," which suggests their parts are sourced from newer vehicles, potentially offering better condition and longer life compared to parts from older models. Secondly, their commitment to a **superior customer experience** is highlighted as their number one goal. This involves efficient service whether customers are online or in-person, ensuring they find "nothing but quality recycled auto parts." However, it is important to note that customer experiences can vary, as exemplified by a contrasting review regarding a specific staff member and payment method. Thirdly, the **speed and efficiency of their distribution network** are significant features. With nightly shuttles and next-day availability for many parts, they significantly reduce wait times for crucial components, which is a major advantage for repair shops and individuals alike. Fourthly, they offer **warranties on their recycled parts**, including a 1-year warranty on used batteries, which provides a level of assurance often unexpected with used components. This commitment to standing behind their products builds confidence. Lastly, their ability to **source a wide variety of parts** from a diverse range of salvaged vehicles ensures a comprehensive inventory, making them a go-to for hard-to-find or expensive components.

In terms of promotional information, Premier Auto & Truck Parts employs a multi-faceted approach, leveraging both their service offerings and specific deals. Key promotional aspects include:

  • **Competitive Pricing on Used Parts:** Their core value proposition is providing quality used parts at "great prices," which is inherently attractive to customers seeking to save money on repairs.
  • **Special Promotions on Used Tires and Batteries:** They explicitly advertise "quality used tires starting at $99 (sets) or $20 (individual)" and "quality used batteries for $35 with a 1-year warranty." These specific, low-cost options are direct incentives.
  • **Finder's Fee for Salvage Vehicles:** The "$50 finders' fee" for leads on quality salvage vehicles acts as a unique promotional scheme, encouraging community participation in their sourcing efforts.
  • **Efficiency and Speed of Service:** Emphasizing "lightning fast shipping" and "NEXT DAY" delivery/pickup for in-stock parts are strong promotional points for customers who prioritize quick access to parts.
  • **Referral Program:** While not a direct discount, their willingness to refer customers to reputable repair facilities demonstrates a commitment to the broader automotive community and can foster goodwill.
  • **Online Presence:** Their website serves as a primary promotional platform, showcasing their inventory, distribution capabilities, and special offers, allowing customers to easily browse and order parts.
While most reviews are positive, the existence of a negative review regarding a specific staff member and payment method (claiming no cash accepted at Westland, which contradicts general norms for retail and parts sales) suggests an area where consistent training and policy adherence are crucial for maintaining a universally positive customer experience and upholding their stated commitment to superior customer service. Despite this, their overall model emphasizes affordability, speed, and a wide selection of recycled parts, making them a significant player in the Westland automotive landscape.

Premier Auto & Truck Parts Location

Premier Auto & Truck Parts Customer Reviews

Great group of guys! Tyler didn't hesitate to get us what we needed at NO TIME at all. Their team works effectively and will not stop untill have have what your looking for!

Jan 16, 2025 · Christopher Parish

Do not deal with tyler he is horrible to deal with he said he does not accept cash at his westland location if i was a owner i would fire him asap horrible customer service stay as far away as possible from him and there business and take your business elsewhere they will waste your time wanting me to drive to another location 3 hours away BEWARE!!!

Feb 25, 2025 · Official. Moe

Do not deal with tyler he is horrible to deal with he said he does not accept cash at his westland location if i was a owner i would fire him asap horrible customer service stay as far away as possible from him and there business and take your business elsewhere they will waste your time wanting me to drive to another location 3 hours away BEWARE!!!

Feb 25, 2025 · Official. Moe

Great experience shopping here. Tyler was my sale associate and he was literally the absolute best. He answered all my questions and was very helpful in making it an extremely smooth transaction. If you need any part just ask for Tyler and he’ll get you all the help you need. Will absolutely do business with them again!

Jun 13, 2024 · Hussein Chehade

Great experience shopping here. Tyler was my sale associate and he was literally the absolute best. He answered all my questions and was very helpful in making it an extremely smooth transaction. If you need any part just ask for Tyler and he’ll get you all the help you need. Will absolutely do business with them again!

Jun 13, 2024 · Hussein Chehade

Bought front differential from them for dodge ram 2019 it broke with my costumer after we fixed it in about two weeks i no ask for warranty ask for purchase another so i call them to discuss the issue they referred me to mr ADAM , well mr adam is not helpful at all after we talk first time he ask for pictures i send them to him after that for one week i call him never pick my calls send voice mail never reply text him on the same number he ask for send the pictures never respond very low costumer service

Jan 03, 2025 · Fernand Saad

Bought front differential from them for dodge ram 2019 it broke with my costumer after we fixed it in about two weeks i no ask for warranty ask for purchase another so i call them to discuss the issue they referred me to mr ADAM , well mr adam is not helpful at all after we talk first time he ask for pictures i send them to him after that for one week i call him never pick my calls send voice mail never reply text him on the same number he ask for send the pictures never respond very low costumer service

Jan 03, 2025 · Fernand Saad

I have bought several major components and have been extremely happy with every purchase.

Feb 06, 2025 · Mark Memering

I have bought several major components and have been extremely happy with every purchase.

Feb 06, 2025 · Mark Memering