Precision Service and Repair, LLC

Precision Service and Repair, LLC is an auto repair station operating in Schenectady, NY. Located at 1100 Wedgewood Heights, which was formerly 672 Consaulus Ave, Schenectady, NY 12306, this business provides various automotive services to the local community. They can be contacted via phone at (518) 355-4794 or +1 518-355-4794. As an "Auto Repair Station," their primary function is to offer maintenance and repair services for vehicles, ensuring they operate safely and efficiently.

The change in address from 672 Consaulus Ave to 1100 Wedgewood Heights indicates a relocation, which can sometimes bring new facilities or a different operational setup. However, specific details about the current physical environment of Precision Service and Repair, LLC, such as the size of the garage, the amenities in a waiting area, or the overall aesthetic, are not publicly detailed in the provided information. Being located in Schenectady, NY, they serve a broad customer base from the city and surrounding areas, providing a convenient option for local vehicle owners.

Based on customer reviews, Precision Service and Repair, LLC offers a range of common automotive maintenance and repair services. Specifically mentioned services include:

• Oil Change: This is a standard and essential maintenance service provided.
• Tire Rotation: Offered as part of routine maintenance to ensure even tire wear and extend tire life.
• Engine Air Filter Replacement: A common component replacement service to maintain engine performance and fuel efficiency.
• General Vehicle Repair: While not explicitly detailed, the nature of an "Auto Repair Station" suggests they handle various diagnostic and repair services for different vehicle systems, such as brakes, suspension, electrical systems, and general engine issues. One review indicated they were able to fix an issue within minutes and dollars of the estimate, suggesting competence in diagnosing and resolving problems.

One customer review also highlights their ability to diagnose and replace specific faulty parts. The instance of showing the "part that had been switched out" indicates a commitment to transparency in their repair process. This practice can help build customer trust by providing tangible evidence of the work performed.

The customer reviews offer a mixed but informative perspective on the features and customer experience at Precision Service and Repair, LLC:

• Transparency and Honesty: A positive aspect noted by a returning customer is their honesty. The statement "Did not try to up-sell on anything else. 2nd visit to this shop and they are great. Personable and honest" is a strong endorsement. This suggests that the business focuses on necessary repairs without pushing unnecessary services, a highly valued trait in auto repair.
• Accurate Estimates: One customer appreciated that the "results were right on, within minutes and dollars" of the estimated time and cost. This precision in quoting builds confidence and helps customers manage their expectations and budget effectively.
• Customer Communication: The willingness to show the replaced part is a form of direct communication that enhances transparency. The term "Personable" also indicates a friendly and approachable staff, which contributes positively to the customer experience.
• Appointment Scheduling: "Appointments are easy to schedule" is a significant convenience for customers, allowing them to plan their vehicle maintenance without undue hassle.
• Pricing Concerns: One review raised a concern about pricing, stating, "I was charged $216 for an oil change, tire rotation and an engin air filter. I think that is too expensive." This indicates that some customers might perceive their prices to be on the higher side for routine maintenance. It's important for potential customers to consider this and possibly compare quotes for standard services.
• Quality Control for Routine Services: The same customer also noted an issue with tire pressure after service: "After this service I checked the air pressure in my tires an they varied from the low 30's to 40 PSI. The tire pressure was never checked on this service appointment." This suggests a potential lapse in quality control for basic checks that are typically part of a comprehensive service, even for routine maintenance like an oil change and tire rotation. This feedback points to an area where attention to detail could be improved to ensure consistent service quality across all aspects of a job.
• Repeat Business and Recommendations: Despite some concerns, the fact that a customer used them for a "2nd visit" and "Will use Precision Auto again and have recommended them to friends" speaks to an overall positive impression and trust built over time. This suggests that the benefits of their honesty and accuracy might outweigh individual concerns for some customers.

No explicit promotional offers, discounts, or loyalty programs are mentioned in the provided information. The primary promotional aspects of Precision Service and Repair, LLC appear to be rooted in their reputation for honesty, accurate estimations, and personable service. Word-of-mouth recommendations from satisfied customers, as evidenced by the willingness of a reviewer to recommend them to friends, are a significant form of promotion for such local businesses.

For potential customers, the implied message is one of reliability and trustworthiness, especially concerning the diagnostic process and avoiding unnecessary up-selling. However, those on a strict budget for routine services may wish to inquire about pricing details upfront and ensure all aspects of a service, even minor ones like tire pressure checks, are included and thoroughly completed.

In conclusion, Precision Service and Repair, LLC serves the Schenectady, NY area as an automotive repair station focused on providing essential maintenance and repair services. While customers value their honesty, accurate estimates, and overall personable approach, there have been instances where pricing for routine services and attention to basic checks might be areas of consideration for new clients. Despite these points, the consistent positive feedback and repeat business indicate a generally reliable and trusted service provider in the local automotive landscape.