Precision Auto Collision Inc PrecisionOC.com

(84 reviews)

Auto Repair StationsCaliforniaOrange CountyLaguna NiguelCamino Capistrano

Orange County . California

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  • +1 949-364-2600
  • precisionoc.com
  • 27882 Camino Capistrano # A, Laguna Niguel, CA 92677, USA

Operating Hours

Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed

Precision Auto Collision Inc PrecisionOC.com Introduce

Precision Auto Collision Inc, operating under the domain PrecisionOC.com, functions as a highly specialized "Auto Repair Station" with a singular focus on auto body and collision repair. Located at 27882 Camino Capistrano, Laguna Niguel, CA 92677, this business is dedicated to restoring vehicles to their pre-accident condition, both structurally and aesthetically. With over 35 years of experience and having serviced more than 65,000 vehicles, Precision Auto Collision has established itself as a reputable leader in the Orange County area, known for its commitment to quality craftsmanship and 100% customer satisfaction. While the general category might be "Auto Repair Stations," their specific expertise lies in the intricate world of bodywork, paint, and post-collision mechanics, setting them apart from general mechanical repair shops.

Environment: A State-of-the-Art Facility for Flawless Repairs

The environment at Precision Auto Collision Inc is designed to facilitate meticulous and high-quality collision repair. This means a clean, organized, and technologically advanced facility.

  • Spacious and Well-Equipped Bays: The shop features ample space to accommodate vehicles of various sizes, with dedicated bays for different stages of the repair process, including structural repair, bodywork, painting, and detailing. They are equipped with modern tools and machinery essential for collision repair, such as advanced frame straightening machines, precision measuring systems, and high-quality paint booths.

  • Advanced Paint Booths: A crucial element for any top-tier collision center is its painting facility. Precision Auto Collision utilizes state-of-the-art paint booths that ensure a dust-free environment and precise temperature control for flawless, factory-match paint application. This dedication to advanced equipment ensures that the finish on repaired vehicles is indistinguishable from the original.

  • Comfortable Customer Areas: While the primary focus is on the repair work, the center likely provides a comfortable and professional reception area for customers. This space is designed to put clients at ease during what can be a stressful time, offering a clean environment for consultations and administrative processes.

  • Organized Operations: The overall layout and operational flow are streamlined to ensure efficiency and quality control at every step of the repair process, from initial assessment to final inspection and delivery.

Services: Comprehensive Collision and Cosmetic Repair

Precision Auto Collision Inc offers a comprehensive suite of services specifically tailored to address vehicle damage resulting from collisions, as well as cosmetic enhancements and minor repairs.

  • Collision Repair: This is their primary service. It encompasses the full spectrum of repairs needed after an accident, from minor dents and scratches to major structural damage. Their expertly trained staff performs complex structural, mechanical, body, and refinish work.

  • Body Work: This includes fixing or replacing damaged body panels, fenders, doors, bumpers, and other exterior components to restore the vehicle's original shape and integrity.

  • Auto Painting and Refinishing: Utilizing advanced techniques and technology, they provide precise color paint matching to ensure seamless integration of repaired or repainted sections with the rest of the vehicle. This includes full vehicle repaints or localized blend-ins.

  • Frame Straightening and Alignment: For vehicles with structural damage, they employ specialized frame straightening equipment to realign the vehicle's chassis to factory specifications, crucial for safety and proper handling.

  • Paintless Dent Repair (PDR): For minor dents and dings that haven't damaged the paint, PDR is offered as a cost-effective method to remove imperfections without repainting.

  • Detailing: After repairs, vehicles often receive a thorough cleaning and detailing to ensure they are returned to the customer in pristine condition.

  • Wheel Repairs: Addressing damage to wheels, which can occur during a collision or from curb rash.

  • Windshield Replacement: Replacing damaged or cracked windshields and other auto glass, ensuring proper sealing and safety.

  • Mechanical Wheel Alignments: After collision repairs, especially those involving suspension or steering components, wheel alignments are performed to ensure correct vehicle handling and tire wear.

  • Towing Assistance: They can arrange to have a damaged vehicle towed to their shop from any location, providing a convenient solution for customers after an accident.

  • Rental Car Assistance: Precision Auto Collision works directly with highly-rated rental car agencies to help clients secure a rental vehicle while their car is being serviced, minimizing disruption to their daily routine.

  • Hassle-Free Insurance Help: Their administrative staff is trained to work directly with insurance companies throughout the entire repair process. This includes handling estimates, approvals, and billing, significantly reducing the administrative burden and stress for vehicle owners.

  • Lease Return Help: Assisting clients with repairs needed to meet lease return conditions, avoiding potential penalties.

Features: Quality, Convenience, and Peace of Mind

Precision Auto Collision Inc distinguishes itself through several key features that prioritize quality, customer convenience, and long-term satisfaction.

  • Industry-Leading Lifetime Warranty: This is a significant differentiator. Precision Auto Collision offers a lifetime warranty on their repairs for as long as the customer owns the vehicle. This provides unparalleled peace of mind and demonstrates immense confidence in their workmanship.

  • Highly Qualified and Certified Technicians: They employ only highly qualified and professionally certified technicians who perform complex structural, mechanical, body, and refinish work, ensuring that repairs exceed industry quality standards. Their long-standing experience (over 35 years) signifies deep expertise.

  • Direct Insurance Coordination: The administrative staff's ability to work directly with all insurance carriers simplifies the often-complex claims process for the customer, making it hassle-free.

  • Free Estimates: Precision Auto Collision provides free, comprehensive estimates, giving customers a clear understanding of the repair costs and recommended parts without any hidden charges. They can also work directly from an existing insurance estimate.

  • Commitment to 100% Customer Satisfaction: Their ultimate goal, as stated, is 100% customer satisfaction, indicating a strong customer-centric approach that aims to deliver a positive and worry-free repair experience.

  • Convenient Location: Strategically located right off the 5 Freeway in the heart of Orange County (Laguna Niguel), allowing easy access for customers across Southern California.

  • Extensive Experience: Having serviced over 65,000 vehicles over 35 years speaks volumes about their experience and reliability in the auto body and paint repair industry.

Promotional Information: Emphasizing Trust and Professionalism

Promotional efforts for Precision Auto Collision Inc focus on building trust, highlighting their professional capabilities, and offering convenience during a stressful time.

  • Free Estimates: This is a common and effective promotional offer, as it removes the initial barrier for customers to get their damage assessed.

  • Lifetime Warranty Emphasis: The lifetime warranty is a powerful promotional tool, often prominently featured, as it provides a strong assurance of quality and durability to potential clients.

  • Insurance Assistance: Highlighting their direct coordination with insurance companies is a significant value proposition, promoted to ease the burden on accident victims.

  • Online Presence: Their website, PrecisionOC.com, serves as a primary promotional platform, showcasing their services, inviting free estimates, providing contact information, and likely featuring testimonials or a gallery of past work.

  • Customer Testimonials and Reviews: While not direct promotions, the numerous positive reviews and long-standing reputation (as indicated by their 35+ years in business and high volume of vehicles serviced) serve as powerful word-of-mouth marketing.

  • Partnerships with Rental Agencies: Promoting their seamless rental car arrangements adds to the convenience factor for customers.

  • Seasonal or Specific Discounts (Less Common for Collision): While less typical for major collision repair, a shop might occasionally offer minor discounts on related services like detailing or paint correction that aren't tied to an insurance claim, though no specific ongoing public promotions of this nature are widely advertised.

Customers interested in services from Precision Auto Collision Inc are encouraged to visit their website, PrecisionOC.com, or contact them directly at (949) 364-2600 to schedule a free estimate and discuss their specific repair needs.

Conclusion

Precision Auto Collision Inc, through PrecisionOC.com, stands as a premier "Auto Repair Station" specializing in auto body and collision repair in Orange County, California. With a legacy spanning over three decades, their dedication to restoring vehicles to their pre-accident glory is evident in their state-of-the-art facility, comprehensive range of services, and unwavering commitment to customer satisfaction. From seamless insurance handling to expert frame straightening and flawless paint matching, backed by an industry-leading lifetime warranty, Precision Auto Collision offers peace of mind and quality craftsmanship, making them a trusted choice for vehicle owners in need of post-collision recovery and cosmetic restoration.

Precision Auto Collision Inc PrecisionOC.com Location

Precision Auto Collision Inc PrecisionOC.com Customer Reviews

I was referred to Precision Auto Collision and I am grateful that I was! My bumper had sustained injuries to its finish and its sensor and ultimately needed replaced. I felt right away that I would be in good hands because of the staff that helped me. Scott wrote up the invoice and updated me several times over the course of my car’s repair. Sheryl, the office manager, made everything flow and easy for me. Juan was very helpful with all round car knowledge and care . After less than a week I got my car back and it looked amazing. I stopped by the office the next day to get my sensors calibrated and Graham took care of that for me immediately. I am from a background of mechanics in my family, and I recognize the quality of the service I received, and I thank Precision Auto Collision for that. I highly recommend them!

Apr 26, 2025 · Mary

My experience with Precision Auto Collision started in 2022 and it just finished recently with an unhappy experience. A local car wash had sent me over there to repair damages occurred at their property. From the beginning Graham came off as a used car salesman. Talking shit on both the car wash and other customers to me. During this period Graham never ordered any of the replacement parts we initially talked about. After reminding him months later, he finally started the work. That is where the actual problems started. During this work they left open holes on the top of my car. I now had a car that fills up with rain. I told Graham this to which he said it wasn't coming through the roof and was coming through the front windshield. They did additional work to fix the problem the next year. The problem is each time they "fixed" the problem, it would stop raining for the year. The next year it would rain and I would realize the problem was never fixed. I finally went to another place and explained the original problem. The issue was exactly where I had told Graham the issue was. I called Graham and left a message. Per the usual he never called me back. That was almost two weeks ago at this point. Its easier to just help other customers avoid Graham and eat the cost and bad experience left by Precision Auto Collision. Never want to talk to Graham again. Asking around, it seems like normally this is a reputable company. I highly advise if you are doing business with them to avoid Graham.

Apr 14, 2025 · Matthew Kane

There are not enough stars for this one. I was parked in a parking stall in a local strip mall sitting in my vehicle when a truck "grazed" my care while they were parking. Ouch. I felt the hit and figured there was damage. There was some minor damage. I visited Precision Auto Collision. I was very impressed with the calm of the office when i entered. There was a nice pot of coffee and someone to greet me at the front desk. It gets better. I met with Graham and not only did he fix my car's minor damage (it was alongside the driver's side of car), he did it WHILE I WAITED and said NO CHARGE! The work was pristine. Now, granted a business will not thrive if they aren't compensated fairly for their expertise and work but this speaks volumes to me as to why their reputation is stellar. This small act of goodwill will go along way with me. God forbid, I will need auto collision work in the future, but i will entrust my vehicle to Precision Auto Collision. I will also recommend them to anyone who needs body work. Reputable, Professional, Timely, and obviously goes the extra mile to earn a new customer. In this crazy world that we are living in it is refreshing to meet a business that still goes above and beyond and cares that much. Thank you Graham and team Precision Auto Collision.

Jan 30, 2025 · Victoria

I have to admit from the moment I called on the phone and the female receptionist ***I wish I remembered her name*** answered the phone I knew this was the location I wanted to get my auto repair done at. She was so helpful with assisting me with insurance information to assisting me get an appointment for an estimate to book the day I got the repair done. It was incredible, then when I dropped off my car for them to get all of the parts ordered, painted and installed all within 3 days was incredible. The work and quality of the work was flawless. Then Scott, I can't say enough incredible things about him from how helpful he was and how responsive he was in regards to getting a quote to answer all of the questions I had about the repair. Finally he even called and told me he found some more damage to the vehicle and to not worry the price would not change but he would get it repaired for me. How many places do you find that have that kind of service from start to finish just outstanding.

Sep 27, 2023 · Tyler Hatzenbuehler

Man where do I even begin! First off my car was damaged by an express car was that ripped off my roof rack. Took it in and withing minutes Jody had taken pictures and marked off every single area where the car was damaged. Dropping the car off was a breeze. After leaving my vehicle Jody called to keep me updated on the process and man am I ecstatic with the results. Jody and his crew know what they're doing hands down. They went above and beyond what I thought they were going to do. The even detailed my vehicle for me which I never expected and I have to say I will never go to another body shop after this experience. I posted a couple of before and after shots. If you ever need a place to go and are second guessing this place, don't! They will do the job right the first time, and you'll be happy you went!

Dec 15, 2020 · Joel Gomez