Precise Automotive

Located at 113 Radcliff Ln, Rochester, PA 15074, Precise Automotive serves the local community as an auto repair station. They can be reached by phone at (724) 775-1181 or mobile at +1 724-775-1181. As a local establishment in the Auto Repair Stations category, Precise Automotive aims to provide a range of services for vehicle owners, focusing on getting cars back on the road.

While specific details about the interior environment of Precise Automotive are not extensively available online, a typical auto repair station like this would generally feature a garage area equipped with lifts, diagnostic tools, and various automotive equipment necessary for repairs. The waiting area, if present, would likely be functional, providing a space for customers while their vehicles are being serviced. The exterior would be a standard commercial property, accessible for vehicles and parking, as is common for businesses operating in the automotive service industry in a suburban setting like Rochester, PA.

Based on customer feedback, Precise Automotive primarily handles **body work** and other general vehicle repairs. This suggests they are equipped to address damages to a vehicle's exterior, such as those resulting from collisions, which often involve bumper replacements, panel repairs, and painting to restore the car's aesthetic and structural integrity. Beyond body work, they also appear to perform general maintenance tasks, such as **oil changes**, and are involved in preparing vehicles for **state inspections**. These inspections often require a vehicle to meet specific safety and emissions standards, which might necessitate repairs to components like brakes and tires. Customers have reported instances of them addressing issues with **locking mechanisms** and recommending repairs to **brakes and rotors** to pass inspection, indicating a breadth of mechanical repair capabilities.

Precise Automotive's key feature appears to be their ability to perform quality body work, with one customer noting their car "looks brand new" after repairs. This suggests a focus on achieving a high standard in cosmetic and structural vehicle restoration. However, customer experiences highlight several areas for improvement, particularly concerning communication and scheduling. Many customers have reported significant delays in estimated completion dates, with changes occurring repeatedly over weeks. There have been instances where customers had to initiate contact to get updates on their vehicle's status, rather than receiving proactive communication from the shop. Furthermore, some customers have expressed frustration regarding information discrepancies, such as receiving conflicting reasons for delays or unclear answers regarding the necessity and cost of additional repairs. This indicates that while the quality of the repair work itself can be satisfactory, the customer service aspect, particularly in terms of transparency and timeliness of updates, could be enhanced.

Customers have also pointed out concerns regarding their vehicle inspection process. One review mentioned that while the body work was done, the inspection overlooked crucial safety aspects like the need for new tires, despite brakes being previously noted as good by another service center. This suggests that while Precise Automotive can perform body work effectively, their inspection procedures might not always be as comprehensive or consistent as customers expect, leading to potential additional costs or safety concerns if not double-checked.

As a local auto repair station, Precise Automotive likely relies on word-of-mouth referrals and repeat business within the Rochester community. While no specific promotional offers are detailed in the provided information, typical promotions for auto repair shops can include discounts on specific services like oil changes, brake inspections, or seasonal maintenance packages. For potential customers, it's important to set expectations based on existing feedback. If you are seeking quality body work, Precise Automotive appears capable of delivering good results in that specific area. However, it would be prudent to anticipate potential delays in service completion and to proactively follow up on the status of your vehicle. It is also advisable to ask detailed questions regarding any recommended repairs, their necessity, and associated costs, and to potentially seek a second opinion for inspection-related recommendations if you have concerns. Effective communication on your part will be key to a smoother experience. Overall, Precise Automotive seems to be a local option for significant body repairs, but customers should be prepared for a less streamlined communication process.