Pomp's Tire Service

For over 85 years, Pomp's Tire Service has been a stalwart in the automotive industry, evolving from a small tire warehouse in Green Bay, Wisconsin, into a formidable presence across eight northern states including Wisconsin, Illinois, Indiana, Iowa, Michigan, Minnesota, Nebraska, and South Dakota. Operating under the umbrella of Auto Repair Stations, Pomp's Tire Service is far more than just a tire dealer; it is a comprehensive provider of vehicle maintenance, repair, and specialized tire solutions for a diverse range of customers, from individual car owners to large commercial fleets.

Pomp's Tire Service maintains an environment focused on efficiency, professionalism, and customer trust. Given their extensive network of over 120 locations, the specific amenities may vary slightly by branch, but the underlying commitment to customer service remains consistent. Many locations offer comfortable waiting areas equipped with modern conveniences like free Wi-Fi, allowing customers to stay connected while their vehicles are serviced. Some larger facilities also provide business centers and courtesy shuttles, recognizing the need for convenience for both individual and commercial clients.

The core of Pomp's customer experience is built on a legacy of honesty and integrity, values established by founder Andrew “Sparky” Pomprowitz in 1939. Customers frequently commend the staff for being friendly, knowledgeable, and transparent about repairs and pricing. They aim to build strong customer relationships by providing clear explanations of work needed and ensuring that services are performed correctly and efficiently. Appointments are recommended for most services, though they strive to accommodate immediate needs like flat repairs promptly. This dedication to quality workmanship and customer satisfaction has fostered a loyal customer base that trusts Pomp's for reliable service.

Pomp's Tire Service offers an incredibly diverse range of services and goods, catering to virtually every type of vehicle and tire need. Their specialization extends far beyond passenger car tires, encompassing a significant footprint in commercial, agricultural, and industrial sectors.

Their extensive service and product offerings include:

• Automotive & Light Truck Tires: A vast selection of top tire brands from leading manufacturers such as Bridgestone, Firestone, Michelin, BFGoodrich, Goodyear, Kelly, Hankook, Pirelli, and many more. They emphasize direct manufacturer purchasing to ensure competitive pricing and value for customers.
• Automotive Repair & Maintenance:
  • Oil Changes & Fluid Services: Routine oil and filter changes, as well as comprehensive fluid checks and top-offs.
  • Brake Repair: Inspections, diagnosis, and replacement of brake components to ensure vehicle safety.
  • Wheel Alignments: Precision alignment services for all wheels to improve tire longevity, handling, and fuel efficiency.
  • Shocks & Struts: Inspection and replacement of suspension components for ride comfort and vehicle control.
  • Battery Services: Testing, replacement, and installation of automotive batteries.
  • Preventive Maintenance: Scheduled maintenance services to prolong vehicle life and performance.
  • Other services: Includes air and fuel filters, custom wheels, CV boots/CV joints, coil springs, and wiper blades.
• Commercial Tire & Fleet Service: This is a major area of expertise for Pomp's, offering specialized services for businesses and fleets:
  • 24-Hour Emergency Road Service: Critical roadside assistance for trucks and commercial vehicles, minimizing downtime.
  • Truck Tire Sales & Service: A wide range of commercial truck tires and expert installation.
  • National Account Programs: Tailored programs for large fleets.
  • On-Site Fleet Inspections & Air Ups: Convenient mobile services for fleet management.
  • Total Tire Management Programs: Comprehensive solutions for optimizing tire performance and cost for fleets.
  • Mounted Tire & Wheel Programs, Casing Asset Management, Wheel Reconditioning.
• Farm Tires: Specialized tires and services for agricultural equipment:
  • On-the-Farm Service: Mobile tire repair and service directly on the farm.
  • Farm Front, Rear, Implement Tires, Farm Tracks.
  • Used Farm Tires & Farm Tire Fluid Service.
• Industrial Tires: Tires and services for heavy machinery and industrial equipment:
  • On-Site Industrial Tire Service & Repairs.
  • Industrial Tire Retreading & Flat Proof/Foam Fill.
• Retreading: Pomp's has been in the tire retreading business since 1952, now operating 30 retreading facilities, primarily for large commercial vehicle tires (tractor trailers). This sustainable practice extends tire life and offers cost savings.

Pomp's Tire Service differentiates itself through several key features that highlight its broad capabilities and customer commitment:

• Extensive Network and Longevity: With a history spanning over 85 years and more than 120 locations, Pomp's has built a deep legacy and widespread presence, indicating stability and trustworthiness.
• Comprehensive Tire Solutions: Unlike many auto repair stations that focus primarily on passenger vehicles, Pomp's caters to a vast spectrum of tire needs – from cars and light trucks to commercial semis, farm equipment, and industrial machinery. This broad capability is a significant differentiator.
• 24-Hour Commercial Road Service: This crucial service for the trucking industry provides immense value, ensuring businesses can keep their fleets operational even in emergencies.
• In-House Retreading Facilities: Their investment in and expertise with tire retreading (using Bandag equipment) demonstrates a commitment to sustainability and cost-effective solutions for commercial clients.
• Family-Owned Heritage: The business has remained family-owned since 1965 (after the original founder's passing), fostering a culture of long-term commitment and personal service.
• Highly Rated Customer Service: Customer reviews frequently praise the staff for their professionalism, honesty, and ability to quickly diagnose and resolve issues. Many describe the service as "fast and friendly" and "trustworthy."
• Specialization Across Sectors: Their ability to offer specialized services for commercial, farm, and industrial vehicles, along with retail auto services, makes them a versatile and invaluable resource in the regions they serve.

Pomp's Tire Service actively offers various promotions and financing options to enhance customer value:

• Manufacturer Rebates and Specials: They regularly feature promotions from top tire brands like Goodyear, Cooper, Bridgestone, Firestone, Michelin, BFGoodrich, and Hankook, offering substantial savings through instant discounts or rebates. These often include specific dollar amounts off per set of tires or combined savings.
• Service-Specific Discounts: Pomp's frequently provides coupons or special pricing on popular services such as oil changes, brake service per axle, alignment services, and car batteries. Free vehicle inspections are also commonly offered.
• Pomp's Tire Service Credit Card: Customers can apply for a dedicated credit card which provides access to special financing offers on purchases of $149 and up, along with competitive APRs. This offers flexibility for larger investments in tires or repairs.
• Online Coupons and Appointment Scheduling: Their website is a key platform for showcasing current promotions and allowing customers to easily schedule appointments for services.

In essence, Pomp's Tire Service leverages its long history, extensive service capabilities, and commitment to customer satisfaction to stand as a leading Auto Repair Station. Whether you need new tires for your family car, emergency roadside assistance for a commercial truck, or specialized service for farm equipment, Pomp's offers a reliable and comprehensive solution across its widespread network.