Pinnacle Company

Pinnacle Company, specifically known in the automotive sector as Pinnacle Auto Repair and Tires, is a well-established auto repair station serving the Philadelphia, PA, community. While the initial address provided is 1719 Moravian St, it is important to note that their primary operational location and the address commonly cited in their online presence for auto repair services is 1119 Catharine St, Philadelphia, PA 19147. They have been a fixture in the local automotive landscape since 1984, building a reputation for reliability and quality service. For inquiries, they can be reached at (215) 925-2886.

Pinnacle Auto Repair and Tires operates from a physical location, indicative of a traditional auto repair shop. Over its decades of operation, the facility has undergone improvements, including a larger and recently refurbished building space with five garage bays. This suggests a professional and well-equipped environment capable of handling multiple vehicles simultaneously. While specific details about customer waiting areas are not extensively detailed, a well-established and long-standing business typically provides a comfortable space for customers during service. The location on Catharine Street makes it accessible to residents in areas such as Rittenhouse Square, Bella Vista, and other surrounding neighborhoods of Philadelphia.

As a comprehensive "Auto Repair Station," Pinnacle Auto Repair and Tires offers an extensive array of services and goods to keep vehicles running smoothly and safely. Their long tenure in the business suggests a broad expertise across various vehicle makes and models. Their services include, but are not limited to, the following:

• General Automotive Repairs: They handle a wide spectrum of automotive issues, from routine fixes to more complex mechanical problems. This includes general maintenance and addressing a variety of vehicle concerns.

• Tire Services: As indicated by "and Tires" in their name, they are a dedicated tire dealer. They offer sales and installation of tires from reputable brands such as MICHELIN®, Goodyear, and Mastercraft. Services also include tire rotations, balancing, and flat repairs.

• State Inspections: They perform mandatory state vehicle inspections, ensuring vehicles meet safety and emissions standards required by Pennsylvania law.

• Brake Repairs: Comprehensive brake services, including inspection, diagnosis, and replacement of brake pads, rotors, calipers, and brake fluid flushes, crucial for vehicle safety.

• Oil Changes and Preventive Maintenance: Fundamental services like oil and filter changes, fluid checks, and other preventive maintenance to ensure vehicle longevity and performance.

• Transmission Repairs: They are equipped to handle complex transmission issues, from fluid changes to complete transmission overhauls.

• Replacement of Belts and Hoses: Essential for maintaining engine cooling and accessory operation.

• Glass Repair, Replacement, and Tinting: Offering solutions for windshields, side windows, and back glass, including chip repair, full replacement, and tinting services.

• Advanced Technology Diagnostic and Repair: With modern vehicles relying heavily on complex electronic systems, they provide diagnostic services and repairs for advanced vehicle technologies.

• Collision Repairs: While primarily a mechanical repair shop, they also handle some aspects of collision repair, suggesting a broader scope of services than some general repair facilities.

Their expertise extends to working on any vehicle make or model, emphasizing their versatility and capability to serve a diverse customer base.

Pinnacle Auto Repair and Tires is highly regarded for its commitment to customer satisfaction, which is reflected in consistently positive customer reviews. Several key features contribute to their strong reputation:

• Long-Standing Trust and Experience: Having been in business since 1984, Pinnacle has built a foundation of trust within the Philadelphia community. This extensive experience translates into reliable service and deep knowledge of automotive issues.

• Honest and Fair Dealings: Customers frequently praise the owner, Mike Ogborn, and the mechanics, including Mike Sr. and Mikey, for being honest, fair, and straightforward. This transparency in pricing and diagnosis is a significant factor in customer loyalty.

• Quality Workmanship: The team is consistently commended for performing high-quality repairs. Many customers report that issues are resolved correctly the first time, leading to peace of mind.

• Efficient Service: While quality is never compromised, reviews indicate that the team works efficiently, with many customers reporting quick turnaround times, even for significant repairs like brake jobs.

• Professional and Friendly Staff: The staff is described as wonderful to deal with, friendly, and accommodating, fostering a positive customer experience from initial contact through service completion.

• Problem-Solving Abilities: Pinnacle Auto Repair is noted for its ability to accurately find and address contributing problems, even those that customers might not have initially mentioned or that were missed by other mechanics.

• Competitive Pricing: Customers often find their pricing to be fair and competitive, especially when compared to dealership service centers, offering a better value proposition without compromising on quality.

• Community Roots: As a family-owned business deeply rooted in the Philadelphia community for decades, they emphasize their commitment to local patronage and building lasting relationships with customers.

Pinnacle Auto Repair and Tires' promotional strategy appears to be rooted in its long-standing reputation, consistent quality, and transparent pricing. While specific, short-term promotional offers are not readily available in the provided information, their enduring success and customer loyalty speak to their inherent value proposition. However, like many auto repair shops, they may offer:

• Ongoing Service Specials: It is common for auto repair shops to feature rotating specials on routine maintenance services such as oil changes, tire rotations, or brake inspections. Customers are encouraged to inquire directly or check their official website for any current deals.

• Facebook Promotions: Their website encourages customers to "Like us on Facebook" to find out about special offers for their social media followers. This suggests they use social media for disseminating promotions and engaging with their customer base.

• Value-Driven Pricing: Many customers consider their standard pricing to be a form of continuous promotion, offering excellent value compared to competitors, particularly dealerships.

For the most up-to-date information on any available promotions or to schedule service, customers are advised to contact Pinnacle Auto Repair and Tires directly at (215) 925-2886 or visit their website (if available, the provided information does not include a website link for this specific entity at this address, though a different "Pinnacle Auto Repair and Tires" based out of a different address in Philadelphia does exist, cautioning the user to confirm the correct details). Their commitment to building trust and providing high-quality service has been their most effective promotional tool over the years.