Pilkington North America Inc

Welcome to Pilkington North America Inc, an Auto Repair Station located at 7930 National Hwy # 206, Pennsauken Township, NJ 08110, USA. Pilkington North America Inc primarily focuses on providing automotive glass solutions and related services. You can reach them at their phone number (856) 665-7511 or via mobile at +1 856-665-7511.

Information regarding the specific environment of Pilkington North America Inc as a service and sales location is somewhat mixed based on the limited customer reviews available online. One review expresses significant dissatisfaction with the customer service, describing employees as "Rude and unhelpful." This negative feedback suggests a potential area of concern regarding the interaction and support customers might receive, particularly when seeking specific or smaller-scale solutions. The reviewer's experience of being unable to purchase a small replacement window and not being directed to a suitable alternative business indicates a potentially rigid approach to sales or customer assistance in certain situations.

Conversely, another customer review offers a more positive long-term perspective, stating, "We been using them for 6 years now and can't complain. Higher prices but always better quality." This suggests that for certain customers, particularly those with ongoing needs or larger-scale requirements, Pilkington North America Inc provides products of superior quality. The mention of "higher prices" implies that their focus might be on delivering premium materials and potentially more durable or specialized auto glass solutions.

Based on the company name and the available customer feedback, the primary services and features of Pilkington North America Inc likely revolve around automotive glass:

• Windshield Replacement: As a major player in the auto glass industry, Pilkington North America Inc undoubtedly offers windshield replacement services for a wide range of vehicles. Their potential emphasis on "better quality" suggests they may utilize high-grade glass products that meet or exceed original equipment manufacturer (OEM) standards.
• Window Replacement: This service likely extends beyond windshields to include the replacement of side windows, rear windows, and potentially specialized windows such as sliding windows, although the negative review indicates potential limitations in direct sales of smaller, specific replacement parts.
• Auto Glass Repair: While not explicitly mentioned, many auto glass specialists also offer repair services for minor chips and cracks in windshields. It would be reasonable to inquire with Pilkington North America Inc if they provide such repair services as an alternative to full replacement in certain cases.
• Potential for Wholesale or Bulk Sales: Given the nature of a larger corporation like Pilkington North America Inc, a significant portion of their business might involve supplying auto glass to other repair shops, dealerships, or manufacturers. This could explain the reluctance to sell a single, small replacement window directly to a customer, as their primary business model might be geared towards larger volume transactions.
• Focus on Quality: The positive review explicitly mentions "better quality" despite higher prices. This suggests that a key feature of Pilkington North America Inc's offerings is the superior quality and potentially enhanced durability or features of their auto glass products.

Currently, there is no specific promotional information available for Pilkington North America Inc based on the provided data. Local users interested in their services should contact them directly to inquire about pricing, warranties, or any ongoing promotions they might be offering. It is also advisable to clearly articulate the specific needs, whether it's a full windshield replacement, a side window, or a smaller, specialized piece of glass, to understand their ability to fulfill the request.

The contrasting customer experiences highlight the importance of direct communication with Pilkington North America Inc to ascertain if their services align with individual needs. While one customer encountered difficulties with a small, specific request and perceived poor customer service, another long-term customer praises the quality of their products despite higher prices. This suggests that the suitability of Pilkington North America Inc as an Auto Repair Station for auto glass needs might depend on the scale and nature of the required service.

For local users in Pennsauken Township, NJ, and the surrounding areas seeking auto glass replacement or repair, Pilkington North America Inc is a well-established name in the industry. To determine if they are the right fit for your specific needs, it is recommended to contact them at (856) 665-7511 or +1 856-665-7511 to discuss your requirements, inquire about their services and pricing, and understand their customer service approach firsthand. Visiting their location at 7930 National Hwy # 206, Pennsauken Township, NJ 08110, USA, may also provide further clarity.

In conclusion, Pilkington North America Inc operates as an Auto Repair Station specializing in auto glass solutions in Pennsauken Township, NJ. While one customer review raises concerns about customer service and limitations in direct sales of small parts, another praises the superior quality of their products over a long-term relationship. Local users should weigh these perspectives and directly engage with Pilkington North America Inc to assess if their services and customer service approach meet their individual auto glass needs.