Peru Glass & Screen Inc

Peru Glass & Screen Inc is a business located at 151 W Canal St, Peru, IN 46970, USA. Operating within the general category of "Auto Repair Stations," it's important to clarify that while the broader category may encompass vehicle repair, Peru Glass & Screen Inc specifically focuses on glass and screen services. This suggests their primary offerings revolve around the repair, replacement, and custom cutting of glass and screens, which can include auto glass, but also extends to residential and possibly commercial applications. They can be contacted via phone at (765) 472-4670 or +1 765-472-4670.

As a specialized glass and screen provider, Peru Glass & Screen Inc's services likely encompass a range of glass-related needs. This typically includes:

• Window Glass Replacement: For both residential and commercial properties, addressing broken or damaged window panes. This could involve single-pane, double-pane, or even specialized glass types.
• Screen Repair and Replacement: Addressing tears, holes, or damage to window and door screens, offering rescreening services or entirely new screens.
• Custom Glass Cutting: Providing custom-cut glass for various purposes, such as tabletops, shelves, picture frames, or unique architectural elements. This service is often utilized when standard sizes are not suitable.
• Auto Glass Repair and Replacement: While not exclusively an auto repair station, it is common for businesses like this to handle vehicle windshields and side windows, including chip repair and full replacements. The "Auto Repair Stations" categorization suggests they have the capability or are recognized within this broader service area.
• Mirror Services: Offering custom mirrors, mirror repair, or replacement.

Their location at 151 W Canal St implies a physical shop where customers can bring items for repair or pick up custom orders. For larger installations or replacements, they may also offer on-site services, though this is not explicitly stated in the provided information. The nature of glass and screen work often requires precision and a dedicated workspace, which a physical location provides.

The physical environment of Peru Glass & Screen Inc would typically involve a workshop or service bay designed for handling fragile glass and screen materials. This would include specialized tools for cutting, shaping, and installing glass, as well as equipment for repairing and fabricating screens. Safety protocols for handling glass are paramount in such an environment. As a local business, the atmosphere might be characterized by a more personal and direct interaction with customers, common among small business owners.

Based on customer reviews, a significant operational aspect appears to be related to service speed and communication. One customer reported waiting "6 months for a window to be replaced," which indicates a potentially lengthy turnaround time for certain jobs. Another review mentioned that a "small round glass from an outdoor furniture set" took "five weeks" and still hadn't been completed, with the employee profusely apologizing for the delay. These instances suggest that while the staff may be polite, there could be challenges with timely service delivery and managing customer expectations regarding completion times.

The primary feature of Peru Glass & Screen Inc is its specialization in glass and screen services, providing a dedicated local resource for these specific needs. For individuals or businesses in Peru, IN, requiring custom glass, window repair, or screen solutions, this specialization can be a distinct advantage compared to general auto repair shops that might only offer limited glass services.

However, customer feedback highlights crucial areas for consideration:

• Long Wait Times: As noted, customers have experienced significant delays, with projects extending over weeks or even months. This suggests that for those needing "fast service," Peru Glass & Screen Inc may not be the ideal choice.
• Quality of Workmanship (Mixed Reports): One review explicitly states that a window replacement was done with a less-than-thorough sealing job, describing it as "less than a quarter ass job" and not recommending them. This raises concerns about the consistency of their installation quality.
• Customer Service Demeanor: Despite the service issues, one customer did mention that "The employee was not mean; she just apologized profusely for the delay," indicating that staff may maintain a polite and apologetic demeanor even when facing operational challenges.

These reviews paint a picture of a business that, while specializing in a niche service, may struggle with efficiency and the consistent execution of high-quality work in all instances. The feedback underscores the importance of customers inquiring about estimated completion times and possibly seeking clarification on the specifics of the repair process and sealing methods.

Specific promotional information or current offers from Peru Glass & Screen Inc are not available in the provided data. Based on the business's nature and customer feedback, their promotional appeal would likely be focused on their local presence and specialization in glass and screen services. They are a dedicated local option for residential and commercial glass needs, in addition to any auto glass services they may provide.

For local users considering Peru Glass & Screen Inc for their glass and screen needs, it is recommended to:

• Communicate Clearly About Timelines: Explicitly ask for an estimated completion time for the job and get clarification on any potential delays.
• Inquire About Workmanship Guarantees: Discuss the specifics of how their work is guaranteed, especially for installations like window replacements, to ensure proper sealing and longevity.
• Provide Detailed Information: When seeking a quote or initiating a service, provide as much detail as possible about the specific glass or screen needed to avoid misunderstandings and potential ordering errors.

In conclusion, Peru Glass & Screen Inc offers specialized glass and screen services to the Peru, IN community. While they serve a valuable niche, potential customers should be mindful of past experiences related to service speed and potentially inconsistent workmanship, and engage in thorough communication to ensure their expectations are met.