Performance Plus Custom Exhst

Located at 511 S Polk St, Tullahoma, TN 37388, Performance Plus Custom Exhaust operates as an "Auto Repair Station" with a distinct specialization in exhaust systems, but also offering a range of other automotive services. You can contact them at (931) 455-0004 for inquiries and service appointments.

As a specialized exhaust shop, Performance Plus Custom Exhaust likely features a workshop environment equipped for welding, pipe bending, and other fabrication tasks essential for custom exhaust work. While specifics on the customer waiting area or overall shop aesthetics are not detailed, the primary focus is on the technical capabilities required for exhaust system installation, modification, and repair. This type of facility would typically have lifts and specialized tools for working underneath vehicles, handling exhaust components, and ensuring proper fitment and performance. The environment is geared towards efficiency in delivering specialized automotive services, with a clear emphasis on the mechanical aspects of vehicle repair.

Performance Plus Custom Exhaust, as its name suggests, primarily excels in custom exhaust systems and related repairs. This includes:

• Custom Exhaust Fabrication: This is a key offering, allowing customers to get bespoke exhaust systems tailored to their specific vehicle and performance or sound preferences. This could involve mandrel bending, custom routing, and the installation of aftermarket mufflers and tips.

• Exhaust System Repair: From fixing leaks and rusted pipes to replacing catalytic converters and mufflers, they handle various exhaust system issues that can impact vehicle performance, emissions, and noise levels.

• Performance Exhaust Upgrades: For enthusiasts looking to enhance their vehicle's horsepower, torque, or sound, Performance Plus Custom Exhaust likely offers upgrades using performance-oriented components.

While their name highlights exhaust services, as an "Auto Repair Station," it's common for such businesses to offer general automotive maintenance and repair. Although not explicitly detailed in the provided information, a shop of this nature might also provide services such as:

• Brake Services: Many shops that handle exhaust also perform brake inspections, pad and rotor replacements, and hydraulic system checks.

• Oil Changes and Fluid Checks: Basic maintenance services are often provided to complement more specialized offerings.

• Suspension Work: Issues related to ride quality or handling can sometimes be addressed by a capable auto repair shop.

However, it is important to note that the provided customer reviews and general online information strongly point to a specialization in exhaust work. For any services beyond exhaust, it would be best to confirm directly with the shop.

Customer feedback for Performance Plus Custom Exhaust presents a mixed but insightful picture of their operations:

• Cost-Effectiveness and Timeliness: One positive review highlights that "Wayne did exactly what I asked for a good price and in a timely manner." This suggests that for certain services, the shop offers competitive pricing and efficient turnaround times, which are highly valued by customers.

• Quality of Work (Varied Perception): The first review implies satisfaction with the work performed. However, the second review presents a strong contrasting viewpoint, where a customer claims the shop lacked the "skills or intelligence" to perform a specific custom exhaust modification (true duals on a Silverado). This indicates that while they may excel in certain areas, there might be limitations in their capabilities or willingness to undertake highly complex custom projects. It also suggests potential inconsistencies in diagnostic or assessment capabilities for very specific modifications.

• Customer Service and Communication (Mixed Reviews): The first review states, "He wasn't rude or short with me as some others mentioned," which directly addresses the issue of customer interaction. The second review, however, describes the experience as "very rude" and concludes with "I wouldn't recommend." This divergence in opinions suggests that customer service might be inconsistent or that experiences can vary significantly depending on the specific interaction or project complexity. A potential customer should be aware that direct and perhaps frank communication style might be encountered.

• Specialization vs. Broad Capabilities: The conflicting reviews about "true duals" on a Silverado point to a crucial aspect: while the shop name "Performance Plus Custom Exhaust" suggests a broad range of custom work, there may be specific limitations or strong opinions on what is feasible or advisable for certain vehicles. This emphasizes that for highly specific or intricate custom modifications, customers should clearly articulate their needs and potentially seek multiple opinions.

Based on the available information, Performance Plus Custom Exhaust's primary promotional strategy would be their specialized expertise in exhaust systems and competitive pricing for those services they confidently provide. The mention of "good price" in a positive review is a strong indicator for potential customers. However, the conflicting customer service experiences and perceived limitations in highly specialized custom work suggest that word-of-mouth may be mixed, influencing how new customers perceive them.

For local users in Tullahoma, if you require standard exhaust repair, muffler replacement, or straightforward custom exhaust work, Performance Plus Custom Exhaust could be a viable option, especially given the positive feedback on pricing and turnaround time for certain jobs. However, if your vehicle requires a highly specialized or complex custom exhaust modification, particularly one that deviates significantly from common setups, it would be prudent to have a detailed discussion with the shop about their capabilities and approach, and perhaps obtain multiple estimates or consultations from other shops that explicitly specialize in such complex custom fabrications. Direct communication by calling (931) 455-0004 to discuss your specific needs is recommended to ensure their services align with your expectations and to clarify any potential technical limitations for highly intricate custom projects.